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J&P Cycles has a rating of 4.7 stars from 9,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,772 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Every thing shipped as ordered, packaged well, and in good condition.
Well known Company with good referrals.
Fit my Bike
Fast delivery, part fit perfectly and I will order from your site again in a heartbeat!
Web presence was good and easy to navigate
They were OEM & original parts
Easy to shop on line and good help from chat made sure I got the right product
Answered questions about making sure all the part where included for my pipes and shield (in black).
Wanted new pipes
Easy and fast service by J&P. Product came within few days. Thank you!
Love the selection and pricing. I get all my harley parts at jp
Consistently good service and always right the first time!
Past positive experience
Recommendation from a friend and past purchases from this manufacturer
Website is easy to navigate and you have all the key brands I'm looking for...
Past positive experience...
Not very good and disappointing
Probably won't be shopping here anymore
Not good
They use to be better than what they are now
I didn’t know they sell a lot of vtwin junk parts now
Quick shipping great price excellent selection of parts
Price and selection
Brand and price
Ordered online, came in a timely manner. Nice purchase price
Price and nice delivery time.
Good looking tire
Order came quicker than expected. Price was very good.
Needed tire
Found exactly what I was looking for. Web site easy to use.
Was told J&P was a very good company by my trusty mechanic.
Joker machine made my foot pegs, and I really like them, so I needed these to match.
I will never order online again. Cheap crap poor fit
Thought perhaps you were a good company. Guess I was wrong
Because another vender pulled a switch on me
So far so good. Now let's seal da deal
Your awesome
Because another vender pulled a switch on me
Good website and fast delivery. I think the pricing is reasonable.
In my opinion J&P have a huge assortiment. That is why i come back all the time.
I was looking for it.
They have everything you can wish for
I found it on the web and i was looking for a exhaust header for my Bike.
Got my tires within only a couple days! Super fast shipping!
Needed new tires
As an RPM/Riders Preferred member the two day free shipping is nice, however it's more like 4 in my experience being that it takes 2 days to ship
Competive pricing and selection of items.
Klockwerks…need I say more!
Arrived early and as described. Good stuff. Thanks.
All good thanks you guys for being straightforward.
A return for an item that I tried to cancel immediately after it was ordered.
Ordering was quick and easy, items arrived prior to estimated date!
Quality parts.
Price compared to dealer.
Try calling customer service and wait on hold 20 plus minutes trying to find out where my parts are this will be the last time I ever order anything from these guys
Missing the little hex bolt for the odi grips I ordered
Friend recommended
Love the old school styling of the grips
J&P Cycle has an extremely poor customer service! I'm still waiting for my backrest order even though is been two weeks and four days since my placing my order. I've spoken to atleast four different representatives and I'm still waiting. Now, J&P Cycle stopped to responding to my e-mails. VERY DISATISFIED CUSTOMER! I WILL NEVER PLACE ANOTHER ORDER WITH J&P CYCLE!
Tip for consumers:
Dealing with J&P cycle has been a horrible experience!!!
The battery was a direct replacement of the original one.
Very disappointed in J&Pcycles, i have been told conflicting information on 2 occasions now, i feel as though they just tell me what i wont to her so i dont cancel my order as they already have my money! I ordered items that stated they were in stock on there website and would be dispatched in 1 business day and then straight away i tried to confirm that the items were in stock and got told 3 of the 6 items were not in stock but would be in there wearhouse and shipped in 2 business days, its now been 3 weeks and im only now being told that it may take 7-10 more days for these items to arrive. Not to mention it is 3 different items i was told were not in stock in the first place! Terrible customer service! At least tell me straight up these items are not in stock and DONT TAKE MY MONEY UNTIL YOU HAVE THE ITEMS IN STOCK! Thieves!
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Dean, I apologize for the issues you've had with your order. I will work to get this fixed and ensure your order arrives as quickly as possible. Please respond to my private message so I can work with one of our senior customer service representatives.