• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8782

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,772 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,327)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user terrym1804
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

I had no problem finding the right parts for my bike. The whole process was a great experience.

Quality
Thumbnail of user dt87
1 review
3 helpful votes
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August 26th, 2017

I called their service tech inquiring about fitment of a Primary Stock Derby Cover Gasket for a '16 FLHTK. Was told the James Derby Cover Gasket would fit. I questioned this since it is different looking than the stock gasket. The Tech assured me it would fit. So I ordered it & IT DOES NOT FIT & IS OFF BY A 1/2" in hole location. I called them & told them about this. I also told them they need to update FITMENT IN THEIR CATALOG. I am returning & NO more ordering from these guys!

Thumbnail of user nannettep3
1 review
0 helpful votes
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May 17th, 2021

Don't pay the next day delivery if u order on Thursday nite u will not receive ur part til Monday. 35.00 for next day and didn't get it til Monday after 12noon

Products used:
Motorcycle part

Service
Value
Shipping
Thumbnail of user mistic36
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Easy, was able to find and purchase exactly what I was looking for.

Reason I chose this business:

A friend told me about you

Reason I chose this product:

My friend has them on his Harley and I like the looks and the comfort of them.

Quality
Thumbnail of user glenns823
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Product is high quality at a great price.good shipping cost t HAWAII and fast.Ihighly recommend J&P CYCLES AND THEIR products.

Reason I chose this business:

A reputable company I purchased from before.

Reason I chose this product:

Right product right price.

Quality
Thumbnail of user eldanielitoj
1 review
0 helpful votes
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March 6th, 2024
Verified purchase
• Updated review

J&P Cycles has what you need and ships it to your door fast!

Quality
J&P Cycles always sorts me out with what I need!
February 28th, 2024
Verified site experience
• Previous review
Thumbnail of user rener259
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Easy ordering and price was right. J&P always comes thru.

Reason I chose this product:

Needed the gasket.

Quality
Thumbnail of user keatond14
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Trevor H was very helpful. I will be using j&p for future purchases.

Service
Quality
Thumbnail of user andya317
1 review
0 helpful votes
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March 6th, 2024
Verified purchase
• Updated review

Orders seem to process fast and delivery is usually on time.

My order was lost by UPS or USPS. The order was replaced and delivered on time.

Reason I chose this business:

Variety of products.

Reason I chose this product:

They best fit my needs.

Service
Quality
Quick
November 27th, 2023
Verified site experience
• Previous review

Quick. Easy. Large choice of items from different companies.

Thumbnail of user johnd9093
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Product was defective and did not work. Needed to return

Service
Quality
Thumbnail of user jessew683
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Product arrived in a timely manner and was exactly as described.

Quality
Thumbnail of user gilr56
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Your site works very well. Shipping was on time and easily tracked.

Reason I chose this business:

Choice & info available.

Reason I chose this product:

No particular reason.

Quality
Thumbnail of user rolandw103
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

My first choice for everything motorcycle related 👍

Quality
Thumbnail of user troyj138
2 reviews
0 helpful votes
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March 5th, 2024
Verified purchase

Was very easy to find and pay for what I need. Thank you.

Reason I chose this business:

Looking for parts for my Harley and found it right away.

Reason I chose this product:

Because I needed it for my Harley

Quality
Thumbnail of user josec2159
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

Easy to do, fast and quality stuff.Was a pleasant experience.

Quality
Thumbnail of user danielt1818
1 review
0 helpful votes
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March 5th, 2024
Verified purchase

The online chat lady ( Bonnie) got the right part immediately! Yes

Reason I chose this business:

For hard to find parts

Quality
Thumbnail of user mrp295
1 review
0 helpful votes
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January 12th, 2024
Verified purchase

Postage is exorbitant. Free within the US but $60 everywhere is robbery and bad business, especially when Chinese companies post for free

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

All orders over $49.99 ship free within the contiguous 48 states. International shipping varies. If you have any other questions Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Thumbnail of user fredc521
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Great selection and delivery was timely; I like the look and the ease of installation. I had done research and new what I wanted and there it was at JP Cycles

Reason I chose this business:

History of good service

Quality
Thumbnail of user bearm18
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Great selection and fair price! Matches my bike and specifications!

Reason I chose this business:

Selection, availability, and delivery time!

Reason I chose this product:

Because I need them!

Quality
Great selection, fair price!
February 19th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Because I need them

Thumbnail of user lkji
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Easy to find the two tires I needed and easy to order! Thank you!

Reason I chose this business:

Right price. Easy to order!

Reason I chose this product:

My friend's bike needed tires. Easy to order and direct ship to his home!

Quality
Easy to order on line
October 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I have an account with them. Good prices too.

Thumbnail of user chrisb4039
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

They had the lightweight gloves I wanted at a good price. Ordered and delivered without any problems. I would use them again.

Reason I chose this product:

I’ve had the gloves before and really liked them.

Quality
Thumbnail of user craigh1034
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

Fast delivery. Quality product. I appreciate getting the correct product 1st time around, with no return hassles.

Reason I chose this business:

Recommended

Quality
Thumbnail of user jamesc7489
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

JP Cycles has been very helpful and received my parts very soon

Quality
Thumbnail of user jackp441
2 reviews
0 helpful votes
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March 3rd, 2024
Verified purchase

The representative helped an was thorough. An between the 2 of us we had a great conversation.

The representive helped to assure that the bars I was wanting to buy would replace my oem, now all I have to do is get them on, which will be soon. An if they don't fit how I want them too, I will be sending them back.

Reason I chose this business:

I have bought from them before

Reason I chose this product:

They are what I want

Service
Quality
Thumbnail of user richards6056
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Good shopping experience, a little slow on delivery.

Quality
Good,goodandgood
November 2nd, 2023
Verified site experience
• Previous review

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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