• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user michaelb12866
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

Called and was told part was in stock and would fit my Bike. It shipped quickly and i received it in a timely manner. Installed and fit great.

Reason I chose this business:

You had stock of part needed

Reason I chose this product:

Will work for my application

Quality
Thumbnail of user bradb988
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

The "stock" dealer replacement failed after 28 months. The "Twin Power" replacement will outlast the stock!

Reason I chose this business:

Used before.

Reason I chose this product:

Battery took a $#*! and had to be replaced.

Quality
Thumbnail of user karle122
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase
• Updated review

Great Product and great service Very professional product was exactly what they said. Very quick shipping

Quality
Great Service and awesome shipping
October 15th, 2023
Verified site experience
• Previous review
Thumbnail of user robertf4294
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Right part at a reasonable price. Easy to install. Do wish it came with directions to be sure. But found on YouTube no problem

Quality
Thumbnail of user katied531
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I live in the middle of nowhere, and still received my order in two days. Delighted as it was new tires that were so desperately needed!

Reason I chose this business:

Word of mouth from other customers

Reason I chose this product:

Price and reviews

Quality
Thumbnail of user stevent1557
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Pretty easy navigation and I had a credit I completely forgotten about. J&P Cycles reached out to let me know it was still there! Nice surprise!

Reason I chose this business:

I had a credit on my account

Reason I chose this product:

Needed for an upcoming ride.

Thumbnail of user timothyh1587
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Ordered my helmet with no issues, received my order within 10 days, really happy with the looks and comfort

Wondered why if the product was in stock when I ordered it, why was it not shipped within 24 hrs. I apparently didn't order it before the cut off time , but still received it in a few days.

Reason I chose this business:

Cheapest price

Reason I chose this product:

Style and looks

Service
Thumbnail of user jimm2919
2 reviews
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

Great thanks for the parts and thinking about the old bikes. Harley doesn't care about their customers all they do is keep their share holders happy.

Reason I chose this product:

Your the best

Quality
Thumbnail of user gilbertd129
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

It was sent out extremely quickly,Easy to install, and instantly satisfied with the new sound of my sporster 48, luv it!

Reason I chose this business:

Web searches

Reason I chose this product:

To enhance, upgrade harley

Quality
Thumbnail of user johnn3258
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

Am dissapointed in the new JP. They promote the subscription service with free 2 day shipping. Over the last 2 years I have ordered several times and have yet to receive anything in less than 5-6 days. I recently ordered cams and associated parts. Some of which were advertised as "eligible for free 2 day shipping". I had to pay an additional $60.00 in order to guarantee the cams arrival on time. The items that were advertised as 2 day shipping, arrived 7 days later.

I have been buying from JP for about 15+ years, this was never the case when John P. Was in charge. As a result upon the renewaI dates arrival, I question weather it really is worth the cost. I hope this situation will improve as I very much like JP Cycles and look forward to continuing to do business with them

Quality
Thumbnail of user mikel2740
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

I ordered...you shipped...a couple days...boom 💥 it's at my door,normal business the way it should be

Quality
Thumbnail of user ericb3155
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Great people to work with they make it very easy to order parts just wish all parts places was as good as they are

Reason I chose this business:

Return customer

Reason I chose this product:

To have lights on my motorcycle trailer

Quality
Thumbnail of user jeremyh1155
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

My tires came to me fast, and pretty. Thanks. It was a happy experience. The tires look good and it rides a whole lot better.

Reason I chose this business:

I buy everything here. I can relay on them.

Reason I chose this product:

Cause I needed tires asap.

Quality
Thumbnail of user thomasp2729
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I ordered the wrong Arken Ness part and found I needed tge screaming eagle air filter. JP handled the return and I ordered a Drag Specialties filter. Fits better but still exactly right

Reason I chose this business:

Ordered from in past

Reason I chose this product:

Searched your site

Service
Quality
Thumbnail of user kith36
1 review
0 helpful votes
  • Send Message
July 8th, 2024
Verified purchase

Purchased the Bull-it Heron Straight Women's Jeans for my wife and she absolutely loves them. She was not initially interested in wearing any armored jeans after seeing them online but that changed once she actually got them and tried them on. I'm jealous, they look like some fashionable jeans that she would wear on any given day. I'll certain check out Bull-it for my next pair.

Returned a pair that were too small.

Reason I chose this business:

Selection and simple return policy.

Reason I chose this product:

Limited options for short women's armor jeans.

Service
Quality
Thumbnail of user joec2631
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Product was as described. Product was shipped quickly. Product worked well and will be ordering things in the future

Reason I chose this business:

Had everything I needed

Quality
Thumbnail of user dennisa397
2 reviews
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Quality stuff,easy website,, great selection and semi fast shipping,lol. Will be doing return business

Reason I chose this business:

Used for years

Reason I chose this product:

Needed it,!

Quality
Thumbnail of user camerone99
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Ordered my intake on Sunday and it arrived on Monday. Super fast shipping and exactly what I ordered

Quality
Thumbnail of user ammark28
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Nice handlebar with lovely finishing. Further review will be posted after the installation of the handlebar.

Service
Quality
Thumbnail of user davidm11730
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I like that I can order simply and not have to track my product, like I've done with other providers.

Reason I chose this product:

Some cheap and good

Thumbnail of user carlj551
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Had exactly what I was looking at the best price. Timely communications. Received order very quickly.

Reason I chose this business:

Found in web search

Reason I chose this product:

Have been searching for this product

Quality
Thumbnail of user kitj19
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

This product can't be beat for the price, nice and heavy duty. Ordering was easy and received the item quickly.

Reason I chose this business:

You had what I was looking for.

Quality
Thumbnail of user carls1350
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Was easy to find what I needed. Everything was easy to find. The website is very easy to navigate. They make it easy to find what you need.

Quality
Thumbnail of user zachl242
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase
• Updated review

What I ordered was correct for my bike and fit as site said. Even when I thought I was going to return something responsive and easy. Didn't have to return after all

Didn’t need to return after all but was very responsive and quick

Reason I chose this business:

Easy to see the parts and know that it'll fit my bike

Reason I chose this product:

New to me bike that still had everything factory from 2000. Better to change all fluids and tires plus battery before I take off on it.

Service
Quality
I had to put my bike info in over and over
July 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Easy to see the parts and know that it'll fit my bike

Reason I chose this product:

New to me bike that still had everything factory from 2000. Better to change all fluids and tires plus battery before I take off on it.

Thumbnail of user joshh721
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Price not too bad, a little on the higher side but always great products. Definitely worth the little extra cost

Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?