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J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,736 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I got the right part no hassles in a reasonable amount of time
Been to cold to test but all looks good. Item is as described. I'm looking forward to having a good breathing bike again
Easy to find part and fast shipping. Hard to beat JP fir any bike parts you need.
Old kicker spring.
Haven't had a bad experience the customer service is above all I buy all my motorcycle parts here thanks Jo cycle
BEWARE! I thought I was doing business with a reputable business but I was totally wrong. Me and a bud decided it would be great to buy new helmets with Intercoms so we could communicate on the 5,000 mile trip we are starting 26 Sep so we started shopping. Unfortunately we found what we were looking for at J&P Cycle. After spending $800 plus dollars our order arrived 2 days later but the one helmet was missing everything Intercom related. Again I believed I was dealing with a respectable company so I called thinking it would be an easy fix. I called customer service (FYI J&P this means servicing the customer) I spoke to a service person who was killing me with kindness but at the end of the day it was all Lip Service! After a million "I'm sorry's" and all the "Wish I could's" he said there was nothing he could do and that my only option was to send everything back and then he could ship me another helmet. I suggested he send me just the missing items at which time he completely disregarded my suggestion and insisted there was nothing he could do. Again this was Thursday and we are leaving Monday and all he would say was I'm sorry. Im a business owner who MUST deal with issues that are ultimately my issue and believe me I would have overnighted the missing pieces I don't care what it would take. After reading all the reviews I can see I'm not the only one who didn't have a good experience. I wish I had read them before I made the purchase. Never again J&P! You've seen the last hard earned dollar" you will ever see from me!
It was very good and fast. You have the best part prices and availability of product.
I've been loving J&P for years! Local store (Sturgis) no hassle returns easy to use web site. J&P always delivers
Because it’s the place to go.
A simple tire order turns to a cluster ****. Damage is done I only hope enough people "Read " the reviews and JP goes belly up. Nice!
Great! No problem. Easy order. You know your getting the right part with J&P.
You know the part will fit.
Need replacement shifter arm.
My parts arrived in a timely manner. Easy no long drawn out process.
Needed to order correct parts for my bike. You can't fail withJ&P.
Easy to find what I needed and got here quickly. Quicker than ordering at my local shop.
Found what I needed at an affordable price. Arrived in a timely manner.
Great deals
Everything came as ordered and fit perfectly. I am confident in the products.
Arrived on time, somewhat disappointed with the quality of the pads
They always have what i need
Needed protection on a new harley riding jacket, they stopped providing the jackets with pads
Order came as fast as expected. Great site for tire buying
Past experience
Past experience
Awful shipping practices, I ordered a sissy bar and it took them 7 days to ship the item. What a joke
Rick, J&P Cycles continues to work through shipping issues related to the relocation of our distribution center. We continue to make strides in improving our shipping times. J&P Cycles appreciates your understanding during our transition.
Always great service and availability. Commander IIs are great tires!
Pricing, availability, quick shipping.
They handle well and get great mileage.
Always great service. Good selection of items. Ship out fast.
Quick and easy shipping and ordering. The helmet fit perfectly
Easy direct website easy to search gave many options to see
Bought before her
Repair brakes
Always been good Service been using J and P for over 20 years all three of my bikes have J and P parts on them
Been using them for 20 years
I needed it
Always easy. Quick shipping. Quality parts.Good customer service
Price was right and like the quick ship hate to wait for parts
Excellent service. Super prices these guys always come thru.
Quality products and service. Excellent prices.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
KB, I apologize for the inconvenience and would like to help with the tire issue. I understand what has been done is done but I would like to resolve if at all possible. Please email me at socialmedia@jpcycles.com attn. Sitejabber. Please give me your order number or customer number and what has happened so I am able to locate your order and work with you for a resolution. Thank you for choosing J&P Cycles and have a great day on 2 wheels.