• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user wayneo275
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Hoping everything fits and comes in on time easy shopping for my
Bike parts

Quality
Thumbnail of user davidh9997
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Found what I wanted very quickly. Not too happy with the shipping. $8 to ship a $10 item.

Thumbnail of user keitho93
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

No problem getting parts ordered after the original went M.I.A.

Reason I chose this business:

Availability

Reason I chose this product:

Can't finish reassembly of 4 speed w/o the key. Bought 6 for just in case

Thumbnail of user anthonyd2450
1 review
0 helpful votes
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April 17th, 2024
Verified purchase

Shipping takes longer than other suppliers. Price is higher than others also.

Reason I chose this business:

Availability at the time

Reason I chose this product:

Availability at the time

Quality
Thumbnail of user fata6
1 review
0 helpful votes
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February 24th, 2024
Verified purchase
• Updated review

Just needed a couple of gaskets and exhaust clamps this time. They were in stock and delivery was quick as is usual with J&P Cycles.

Reason I chose this business:

Just needed a few items.

Reason I chose this product:

These items were what fits!

Quality
It would help if you had the size of the O2 sensor...
February 13th, 2024
Verified site experience
• Previous review

It would help if you had the size of the O2 sensor bung on the exhaust systems.
Except for that, your site is very helpful. Thanks.

Reason I chose this business:

Just needed a few things.

Thumbnail of user donaldb1800
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

Helmet is as described, but doesn't fit as it should, in my opinion. Helmet sits very high on my head, due to thick padding. Protection is important in a helmet, but there are others (competitors) that sit lower and still offer protection.

Thumbnail of user roberth7121
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

Just tired of trying to get a bike fixed and you have an item out of stock. You can check my account and see how much I've ordered over the years

Reason I chose this business:

I’ve used site for what I need for older bikes but having to go elsewhere can make any money with a bike that doesn’t run

Reason I chose this product:

To fix the issue with the bike

Quality
Thumbnail of user johnh9812
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Understanding that orders are fulfilled by different warehouses, keeping the parts flowing and their arrival times consistant helps in project management.

Quality
Delivery Time
September 21st, 2024
Verified purchase
• Previous review

In stock merchandise was delivered pretty quickly.
Thanks for using Fedex.

Quality
Thumbnail of user roscherl
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Didn't get military discount
It's ok I enjoy the delivery

Reason I chose this business:

Had the product I needed

Quality
Thumbnail of user xavierg121
1 review
0 helpful votes
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January 27th, 2024
Verified purchase

Great jp cycles has some of the best quality and priced parts as well as shipping options. Although I wish for veterans the shipping was free or the discount stacked would be great

Reason I chose this business:

Needed a great priced part

Service
Quality
Thumbnail of user jeanc1177
2 reviews
0 helpful votes
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April 14th, 2024
Verified purchase

10% discount wasn't applied and I couldn't see where to enter the code while completing the order.

Reason I chose this business:

It was was easy to find what I needed.

Reason I chose this product:

I need brake lines.

Thumbnail of user davidw3753
2 reviews
0 helpful votes
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February 29th, 2024
Verified purchase

Excellent work, my order came in 2 shipments I had to contact customer service to make sure the second order was coming but it was on its way.

Reason I chose this business:

Renown products.

Reason I chose this product:

Needed upgrades.

Service
Quality
Thumbnail of user brandonf607
1 review
0 helpful votes
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April 15th, 2024
Verified purchase

Fit perfect a looks awesome. Would recommend to anyone

Reason I chose this business:

Father in-law recommended

Reason I chose this product:

Looks an comfort

Quality
Thumbnail of user timb1840
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Found everything I needed at a competitive price free shipping

Reason I chose this business:

Shopped all suppliers chose one

Reason I chose this product:

It was what I needed

Quality
Thumbnail of user mattg709
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

The ship time took a little extra time because of Easter Holiday.

Pretty good...basically told me that the product would ship within 3-5 business days. Easter Holiday was a part of it so it took a little longer.

Reason I chose this business:

I have used J and P in the past

Reason I chose this product:

Ease of purchase and returnable items

Service
Quality
Thumbnail of user shaunt144
1 review
0 helpful votes
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April 11th, 2024
Verified purchase
• Updated review

Parts are awesome, shipping here sucks, I would rather pay to get here faster

Quality
Easy to shop
February 19th, 2024
Verified site experience
• Previous review
Easy place to get thugs for your bike
December 30th, 2023
Verified purchase
• Previous review

Easy to order great bike stuff for what ever your needs

Reason I chose this business:

Wide selection

Quality
Thumbnail of user codys499
1 review
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Just let me click stars and move on with my life. 50 characters 50 characters 50 characters 50 characters 50 characters

Reason I chose this business:

Cuz I wanted. Low brow is better

Reason I chose this product:

It's what the cool guys have

Quality
YaAaAaYaaaaa
February 25th, 2024
Verified site experience
• Previous review
Thumbnail of user kassandrak23
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Shipping was meh very little updates or clarity upon where it was

Service
Quality
Thumbnail of user stephenk1161
2 reviews
0 helpful votes
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April 12th, 2024
Verified purchase

I've learned ordering helmets, shoes and clothing online doesn't work the best.

Reason I chose this business:

Because they use to have a store in Anamosa IA.

Reason I chose this product:

I thought they are a quality product.

Quality
Thumbnail of user charlesc3461
1 review
0 helpful votes
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April 12th, 2024
Verified purchase

Haven't installed yet. Appears to be good design. Timely delivery.

Quality
Thumbnail of user jeffreyb2415
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

So far, so good! And all went well with my order. Arrived when promised.

Reason I chose this business:

You had the speakers I wanted

Reason I chose this product:

To replace factory bad speakers

Quality
Thumbnail of user bobw1195
2 reviews
0 helpful votes
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March 7th, 2024
Verified purchase

I didn't receive veteran discount. There were a lot helmets to choose from. Great array to choose from.

Reason I chose this business:

Quality merchandise

Reason I chose this product:

Needed a new helmet

Quality
Thumbnail of user haroldm598
1 review
0 helpful votes
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April 12th, 2024
Verified purchase
• Updated review

Nice and easy! The service was good, the product was good

Reason I chose this business:

Past customer

Reason I chose this product:

Light burnt out

Quality
Nice and easy!
March 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past customer

Reason I chose this product:

Light burnt out

Thumbnail of user paulm5453
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

Returned wrong size, fast shipping, good selection.

Reason I chose this business:

Past experience

Quality
Thumbnail of user paulf1907
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

I purchased a Rekluse slave cylinder that claimed to be a perfect bolt up replacement. Unfortunately, the fitting to the OEM slave cylinder utilizes a flare fitting that seats over a nipple and the Rekluse requires a tapered fitting. Visited multiple stores to include hydraulic hose making shop and nobody has the fitting nor does Rekluse.

Referred me to manufacturer

Reason I chose this business:

Ease of ordering and purchase

Reason I chose this product:

Direct fit product

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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