• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8770

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,220
Neutral
316
Negative
243

Instant Feedback

35,720 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,315)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user williamt2683
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Good service and notified promptly about inventory

Reason I chose this product:

Have had this type of grip of all my bikes

Thumbnail of user brandond1040
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

Delivery was fast and easy. I always use J&P cycles because they are the best.

Reason I chose this business:

My go to company for ordering parts

Reason I chose this product:

Needed a gasket replacement for my brake master cylinder

Quality
Pleasant ordering experience!
September 23rd, 2024
Verified purchase
• Previous review

All parts arrived in a timely manner, and there were no issues with fitment or quality.

Quality
Great replacement trip meter knob.
December 27th, 2023
Verified purchase
• Previous review

Shipping on this item was a little delayed, but not too bad.

Quality
Thumbnail of user alainp73
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

The easiest way to find accessories online and a fair price.

Quality
Thumbnail of user stacyl717
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Best parts on the market fast shipping won't shop anywhere else

Quality
Thumbnail of user aurelios16
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Item received as ordered, fast shipping and overall great service from JP

Reason I chose this business:

The item was in stock

Reason I chose this product:

New release performance part

Quality
Thumbnail of user matthewc2198
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Awesome product! Looks amazing on the bike! JP is great

Quality
Thumbnail of user donaldz238
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

They are looking really good and will help my bike run better 👍

Reason I chose this business:

Because of sales and services

Reason I chose this product:

They are well known and your sale price was nice.

Quality
Thumbnail of user danielv1284
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Have not finished building this project I believe they will be just fine.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user markj2451
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Vintage parts needed for a project, available at J&P.

Reason I chose this business:

Only place I located the parts I need.

Reason I chose this product:

I needed this part for a project.

Quality
Thumbnail of user jamiem1281
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Has all the parts and fast shipping great experience

Quality
Thumbnail of user francoisb77
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Easy to navigate Website. The tire I was looking for was I. Stock and delivery was quick.

Reason I chose this business:

I did business with JP Cycles before and was satisfied

Reason I chose this product:

Replacement for a damaged tire

Quality
Thumbnail of user jimd1614
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

You came through again. I can always count on you.

Reason I chose this business:

Bought from you before

Reason I chose this product:

Needed it 👍

Quality
Thumbnail of user rond827
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Zero issues, all items were received correctly and had zero issues returning initial order

i had questions on returns and they were solved immediately

Reason I chose this business:

Convenience and quality of past orders

Reason I chose this product:

Fit my new bars and provided a look i desired

Service
Quality
Thumbnail of user codyn88
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great experience and website. Vast options and quick shipping.

Reason I chose this business:

Easy to use website

Quality
Thumbnail of user davidf3398
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

It was quick and easy.
I knew what I wanted and the website was easy to navigate, painless

Reason I chose this business:

They had what I wanted and it was on sale

Reason I chose this product:

Because my current helmet was a Scorpion, it was 6 years old and 50,000 miles on it without complaint.

Quality
Thumbnail of user lawrencej380
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good time on time keep me going all the time nice people

Quality
Thumbnail of user ronh1309
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Easy to use and easy to talk to people that no what you need

Quality
Thumbnail of user michaelk5533
1 review
0 helpful votes
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February 15th, 2024
Verified purchase
• Updated review

Slow on getting the gasket and bearing
Fast on the seals.

Reason I chose this business:

Good product

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Easy to shop
January 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good product

Thumbnail of user markw4127
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

The item was excellent and the value was great. Shipping was fast too.

Quality
Thumbnail of user benc1084
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

Good company! Not much inventory for adventure riders. Carter's heavy to Harley crowd.

Reason I chose this business:

Gift certificate

Reason I chose this product:

They were the only thing I could find that I could use because I don’t ride a cruiser

Quality
Thumbnail of user davidr6931
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Prompt delivery. Exactly what I ordered. Well packaged.

Reason I chose this business:

Online convenience

Reason I chose this product:

Fit my needs.

Quality
Thumbnail of user scottb3536
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Got my parts, installed, went riding, mission accomplished

Reason I chose this business:

Good experiences, to this point

Reason I chose this product:

Bike was broke

Quality
Thumbnail of user carloss881
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Went smooth. No problem. Stock options large and available.

Reason I chose this business:

Availability

Quality
Thumbnail of user stevens3784
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Called and they resent my order, received any timely manner very happy with JP cycle

Service
Quality
Thumbnail of user timm2124
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Good quality and a nice custom look for my bike Fast timely shipping

Reason I chose this business:

Bought other products before and never had any issues

Reason I chose this product:

Had the style I was looking for

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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