• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8767

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,217
Neutral
316
Negative
243

Instant Feedback

35,708 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,312)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user trentenw3
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Got my package very quick and was happy with it instantly

Quality
Thumbnail of user isiahm25
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

I love all the variety of products with good prices too

Reason I chose this business:

Had what i was looking for

Quality
Thumbnail of user ronalla
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

J & P applied my store credit automatically. Super happy.

Reason I chose this business:

I knew they had the product I needed.

Quality
Thumbnail of user brandona595
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The online purchase was flawless as usual. Everything looks and sounds great.

Reason I chose this business:

Because it’s great fast service with no BS.

Reason I chose this product:

Because I needed them

Quality
Thumbnail of user bradw587
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Got the item super quick and it was just as described!

Quality
Thumbnail of user daved1112
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great selection, price, crazy fast delivery! Happy customer.

Quality
Thumbnail of user trentonb62
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The threads inside are painted and striped my screen while installing

Quality
Thumbnail of user jeremiahs188
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I have bought many parts from J&P over the years. Always good prices, products, and shipping.

Reason I chose this business:

Good company and usually has the parts in stock.

Reason I chose this product:

Best price I could find

Quality
Thumbnail of user patrickh1426
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Products are quality and arrive on time will order again from you

Reason I chose this business:

Nephew told me that is where he gets his parts for his bike

Reason I chose this product:

It was determined by your parts look up that what I ordered was the exact fit for my make and model

Quality
Thumbnail of user jimo777
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

New windshield fit perfectly on my 08 Heritage Classic.

Quality
Thumbnail of user jaredm344
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Always pleased with my items from J&P. Never any issues.

Quality
Thumbnail of user nickk824
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Excellent service and fast postage - 1 week for international delivery

Reason I chose this product:

Right price

Quality
Thumbnail of user leonardl243
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Satisfactory
Correct parts. Repaired the problem well

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Thumbnail of user danielk2064
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Very good quality fast shipping I will recommend them to my friends

Quality
Thumbnail of user johnj4107
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Had what I was looking for order processed and shipped out fast

Quality
Thumbnail of user waynef487
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Navigating was easy and fast, delivery.nothing more to say.

Reason I chose this business:

A friend gave me the website that he always used.

Reason I chose this product:

I needed them LOL.

Quality
Thumbnail of user dr426
3 reviews
0 helpful votes
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February 13th, 2024
Verified purchase

Fast delivery. Excellent quality. Will shop again.
Great service.

Reason I chose this business:

Fast delivery

Reason I chose this product:

Needed fat bars to match the front.

Quality
Thumbnail of user jamesh7588
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I asked, you supplied that's all your going to get

Reason I chose this business:

I have your catalog

Reason I chose this product:

I needed it

Quality
Thumbnail of user dickm90
1 review
0 helpful votes
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February 13th, 2024
Verified purchase
• Updated review

I wish you still had a catalog, this is hard to shop!

Quality
Chatted online to find right part, if it turns out...
September 20th, 2024
Verified site experience
• Previous review

Chatted online to find right part, if it turns out right I'll be very happy!

Thumbnail of user quincya22
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Fast shipping will be purchasing more I recommend this to all

Quality
Thumbnail of user benjaminl575
2 reviews
0 helpful votes
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February 13th, 2024
Verified purchase

It's a great place to research and purchase after market parts for my bikes.

Reason I chose this business:

It’s a great starting place for parts

Reason I chose this product:

They were quality products from a reputable company

Quality
Thumbnail of user chadj212
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Delivered fast good quality just what I asked for.

Reason I chose this business:

Always known about J&P Cycles

Reason I chose this product:

Known product

Quality
Thumbnail of user williamd3930
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Was easy fast online shopping experience

Thanks Will

Reason I chose this business:

Had what i was looking for

Reason I chose this product:

It’s what I was shopping for

Quality
Thumbnail of user georgeb2546
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Shifter did not come with spacer. Had to make my own.

Customer service was polite, but familiar with the product.

Reason I chose this product:

I would not again

Service
Quality
Thumbnail of user arnoldd89
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great looking and quality built gas tank for my Sportster 48 build.

Reason I chose this business:

Quality products and excellent customer service.

Reason I chose this product:

Positive reviews from other customers.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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