• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,312 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8767

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,217
Neutral
316
Negative
243

Instant Feedback

35,708 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,312)

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Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user jamesw6553
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I shopped around to Order tires for my bike. Great variety

Reason I chose this business:

Great Company

Quality
Thumbnail of user jayh1207
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

The tour pak bracket fits perfect, is solid with nice finish. Great price for a quality piece.

Reason I chose this business:

Have most of what I need for my four HDs.

Reason I chose this product:

Good reviews, great price

Quality
Thumbnail of user kennetht779
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great product. Easy to install. Would definitely order from J&P Cycles again.

Reason I chose this business:

Good choices in my price range

Reason I chose this product:

Great product at reasonable price

Quality
Thumbnail of user williama2491
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Everything fit so far, don't see of having any problems. Thanks

Reason I chose this business:

Used them in the past and got everything I needed

Reason I chose this product:

To put on a honda vtx

Quality
Thumbnail of user robertd5374
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Item I ordered was complete and delivered in a quick manner

Quality
Thumbnail of user jasonw2487
1 review
0 helpful votes
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February 13th, 2024
Verified purchase
• Updated review

You guys always go out of your way to make things right.

There down to earth people. Give those people a raise they go over and beyond to help

Service
Quality
Its always a pleasure
January 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because good prices and fast shipping

Thumbnail of user raulh119
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

It was a very easy simple straightforward process.

Reason I chose this business:

Best price.

Reason I chose this product:

Comparable to what originally came on the bike.

Quality
Thumbnail of user torid47
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

Great customer service. Parts worked perfectly. Very affordable.

Service
Quality
Promo codes never work
January 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user spencerw162
1 review
0 helpful votes
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February 14th, 2024
Verified purchase
• Updated review

I do not wish to leave a review at this time thank you.

Quality
Expedient shipping and delivery with unbeatable prices
February 6th, 2024
Verified site experience
• Previous review

Expedient shipping and delivery with unbeatable prices. Will continue to keep coming back for all my build needs!

Reason I chose this business:

Several successes with past purchases.

Thumbnail of user josephm4581
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The JP company is in good standing with they products

Reason I chose this business:

J&P cycles have good sales

Reason I chose this product:

They had a battery sale for my cycle.

Quality
Thumbnail of user faithm269
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Everything is always great and delivered quickly.Love dealing here

Reason I chose this product:

Husband wanted

Quality
Thumbnail of user kauhinuib
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Quick to find parts needed. Arrived in a reasonable time

just asked approximate delivery date. question was answered quick.

Reason I chose this business:

Friends suggested

Reason I chose this product:

I'm a taller guy and needed the seat back a little and cruiser pegs

Service
Quality
Thumbnail of user vickyg196
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Returned product and now waiting on refund. Incorrect part ordered.

Information to return product for credit.

Service
Quality
Thumbnail of user brandonr963
B
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

Always have stuff that nobody else seems to carry definitely worth stopping in before you buy.

Reason I chose this product:

What I wanted

Quality
Thumbnail of user johnb12524
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Quality part, delivered on time. Easy installation.

Reason I chose this product:

What was needed when needed.

Quality
Thumbnail of user davidm10854
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

This shop has been great for finding parts and competitive prices I would recommend looking here

Reason I chose this product:

Wanted to change original parts

Quality
Thumbnail of user jeffw1924
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Great service as always. Selection, price and quick delivery

Thumbnail of user daniell2659
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Easy to order and when I did have a question or problem it was quickly settled.

Reason I chose this business:

Product quality and service

Quality
Thumbnail of user louisp183
3 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

They had the parts I needed, it was easy to order and arrived quickly!

Reason I chose this business:

Easy website.

Reason I chose this product:

They were parts needed for routine maintenance.

Quality
Thumbnail of user bretts666
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Usually get parts in a timely manner.
Returns also seem to go smooth

Reason I chose this product:

Availability

Quality
Thumbnail of user robertw6108
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Got the front tire I like for a reasonable price and shipping was quick. Thanks

Reason I chose this business:

Have ordered from them before

Reason I chose this product:

Really like the tire on the front of my trike - helps with handling and good wear

Quality
Thumbnail of user kennethh1833
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It has the parts I need and shipped in a timely manner.

Quality
Thumbnail of user jameso1689
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Product was exactly what I ordered. Shipped right away

Quality
Thumbnail of user jayg979
1 review
0 helpful votes
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January 31st, 2024
Verified purchase
• Updated review

Great no problem Probably get 10 times the oil to the heads as stock lifters did.

Reason I chose this business:

Ease of transaction

Quality
Quick and easy
November 7th, 2023
Verified purchase
• Previous review

Very easy transaction. Went to the website, Ordered the product. Paid for product, Product was sent to Meriden, Kansas. Received Product.

Reason I chose this business:

Convenience.

Quality
Thumbnail of user heatherh2131
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

Easy to find what I was hoping to purchase, fair pricing comparable to other sites, and fast shipping

Reason I chose this business:

Prior experience

Reason I chose this product:

Christmas gift

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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