• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user marvs16
1 review
0 helpful votes
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April 10th, 2024
Verified purchase

Okay, but not easily done. No thanks $$$$&&$$$$$$$$$$

Quality
Thumbnail of user carlw726
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Very satisfied with my purchase. It was exactly what I needed. Fast delivery I always go to j&For quality service.

Reason I chose this business:

I always go to j&p for quality equipment

Reason I chose this product:

It was exactly what I needed

Quality
Thumbnail of user davidj.l
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

I ordered the wrong thing and realized it before I got it. They were extremely helpful in getting it returned.

Customer service was extremely easy to deal with and quite helpful.

Reason I chose this product:

Choose poorly

Service
Quality
Thumbnail of user richm561
1 review
0 helpful votes
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February 25th, 2024
Verified purchase
• Updated review

I'll be back!
My Aging Bike will definitely Need More Parts in the Future!
I only Wish I could Free Up Time to Work on the Bike as Quick as J&P Cycles Delivers Parts.

Reason I chose this business:

Previous experience

Reason I chose this product:

Need to update the brakes

Quality
Great sale prices and in stock
November 23rd, 2023
Verified site experience
• Previous review
Thumbnail of user nickp1033
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

The XL fits a little smaller than most XL shirts and the XXL fit perfect but a little short. Shirts shrink alot in wash and are stiffer material. Great design and love J&P cycles for parts.

Reason I chose this business:

My dad used to order S&S motors from J&P Cycle and I used to read all the magazines as a kid.

Reason I chose this product:

Design of the shirts

Quality
Thumbnail of user ronnyf2
2 reviews
7 helpful votes
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March 26th, 2018

Ordered monster sucker air cleaner and FP3 programmer and received in about 3 days. Also ordered mufflers at same time spent over $1100 and thousands over the years. They sent wrong air cleaner talked to them they said they would process an exchange and get it out to me. After not seeing it sent 4 days later called they told me then would have to send other one back before they shipped new one. Their policy use to be they would send new item and a return label in box to return wrong item. A tway nailed there item back then a day later get an email saying my new order would be shipped the following day. They charged me an additional $35 and sent it slow as they could a week to receive replacement. Have bought my last parts from them will be buying from Dennis Kirk or Revzilla in the future. Worst customer service ever

Thumbnail of user michaela5540
1 review
0 helpful votes
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March 30th, 2024
Verified purchase

Easy to order with a high probability of parts that fit with "garage", shopping for your bike

Reason I chose this product:

They fit and better priced

Quality
Thumbnail of user daleb808
1 review
0 helpful votes
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February 29th, 2024
Verified purchase
• Updated review

I just wish there was a better way to figure out the tube size for motorcycles. I looked for about a day and a half before I ordered the ones I got.

Reason I chose this business:

Many customers use since about two thousand fifteen.

Reason I chose this product:

Quality and price.

Quality
It was easythe information given helped a lot
February 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

It is where I go to get my motorcycle parts and anything I need.

Thumbnail of user lesters136
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Ordered the Fuelpak4 and received it well packaged against damage and delivered in 3 days

Quality
Thumbnail of user linm81
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

Would like to have seen an actual picture of the blemished windshield mentioned on the page for sale, not a stock picture.

Reason I chose this business:

Wide variety of products and decent prices.

Reason I chose this product:

Need a new windshield. Duh.

Quality
Thumbnail of user harveyf90
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

They were foot pegs. What else can be said. Too many words needed in here.

Reason I chose this business:

Only ones that had these specific foot pegs.

Reason I chose this product:

They match my front pegs...

Quality
Thumbnail of user shawnm1294
1 review
0 helpful votes
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April 6th, 2024
Verified purchase

Good experience. First time using this site. I'll be back.

Reason I chose this product:

Because they were the products I needed.

Quality
Thumbnail of user terryd1027
1 review
0 helpful votes
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April 5th, 2024
Verified purchase

I always have a wonderful experience with J&P cycles

Reason I chose this business:

Easy to find parts

Reason I chose this product:

Was the right one for my bike

Quality
Thumbnail of user blakeb215
2 reviews
0 helpful votes
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March 28th, 2024
Verified purchase

Was quick and arrived in great shape. Can't wait to get it painted and put on.

Quality
Thumbnail of user thomasb4770
Bow
2 reviews
0 helpful votes
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April 4th, 2024
Verified purchase
• Updated review

It was good thank you and part were great.work good. On my started right up run good thanks

Reason I chose this business:

Because I trust you guy

Quality
It was good thank you
March 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because I trust you guy

Thumbnail of user zaks43
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

My order came with a missing piece and the customer service team was very quick to assist me and get the issue resolved.

Very helpful and friendly

Reason I chose this business:

They seem to have best prices and customer support that I’ve encountered so far.

Service
Quality
Thumbnail of user zygmuntl1
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

First time i used staff to pick out what i needed. Other that fork oil being to thin for my weight. Everything went great from ordering to install

Helped pick out parts id beed and checked witb techs for all my worries

Reason I chose this business:

Repeat customers are loyal. Your shipping always amassed me with its speed.

Reason I chose this product:

To lift the front end of my bike for ground clearance and stiffen it up so i can go off roading a bit more comfortably. And to improve the overall limp harley front end.

Service
Quality
Thumbnail of user charless3758
1 review
0 helpful votes
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April 4th, 2024
Verified purchase

Was easy finding correct part and received order quickly

Reason I chose this product:

Good product

Quality
Thumbnail of user ottied3
2 reviews
0 helpful votes
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February 23rd, 2024
Verified purchase
• Updated review

Pretty smooth process, got order on time.
Overall pleased, I've ordered a few other items never any issues.

Quality
Smooth...
February 8th, 2024
Verified site experience
• Previous review

Smooth...

Thumbnail of user calvinc256
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

Fast delivery great fit like the look of it will buy again

Quality
Thumbnail of user ronb1359
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

As usual j&p is always my go to for Harley parts….my only complaint is the shipping is always slow

Reason I chose this business:

Always have what you need.one stop shopping

Reason I chose this product:

Quality and price

Quality
Thumbnail of user commodores8
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Ordered new Vance & Hines exhaust and exhaust gaskets, order was broken into two shipments. Exhaust was delivered fast by UPS, exhaust gaskets were delivered by USPS and took over a week to receive.

USPS tracking isn't user friendly, very vague information such as moving through the system.? Customer service did what she could, she followed up on the delay and stayed in touch. In Hine site, I should've just drove to the HD dealer and purchased the needed gaskets and returned JP cycles gaskets.

Reason I chose this product:

Enhance performance and looks.

Service
Quality
Thumbnail of user yevonem
1 review
0 helpful votes
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December 22nd, 2023
Verified purchase

Haven't open it yet, it's a Christmas gift.so when I do I will come back with a statement on it. I did appreciate that fast delivery I got. My son will be very happy with this.

Quality
Thumbnail of user robbh32
1 review
0 helpful votes
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October 12th, 2023
Verified purchase

Had to wait a little bit to get a new shock for my springer. Out of stock. They let me know as soon as it was in. I got it the same week fits perfectly.

Reason I chose this business:

Reliability

Reason I chose this product:

Best fit, and price

Quality
Thumbnail of user armandom214
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

The product showed up promptly as promised. I would have appreciated a better description so I could have ordered this sooner.

Reason I chose this business:

Ease of ordering & returns when need be.

Reason I chose this product:

Its the only one that fit properly in my situation

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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