• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,303 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8759

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,210
Neutral
315
Negative
243

Instant Feedback

35,677 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,303)

Rating

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user ethanw379
1 review
0 helpful votes
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December 6th, 2023
Verified purchase

Fast shipping and great quality product, would definitely use JP cycles again

Reason I chose this product:

Needed it for winter

Quality
Thumbnail of user williamw4281
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

I was able to find and purchase just what I needed

Reason I chose this business:

Have had good service in the past

Reason I chose this product:

Because I want to ride!

Quality
Thumbnail of user chrism4259
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

Get all of my parts from J&P, always the right part and get it quickly.

Reason I chose this business:

Best service

Quality
Thumbnail of user rickeys77
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

5 STAR 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😎

Quality
Thumbnail of user darrens91
3 reviews
1 helpful vote
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October 27th, 2023
• Updated review

I will never buy from J&P Cycles again.
Especially anything electric, YOU WONT get a refund if it's defective.

Products used:
None. This light was defective and J&P Cycle refuses to refund me

Service
Value
Shipping
Returns
Quality
BUYER BEWARE
July 19th, 2023
• Previous review

Be careful about buying from this company. Depending on what your buying you may not be able to get a refund. Bought a LED headlight for my softail and it kept blowing the headlight fuse.tried to return it but they wanted to refer me to the manufacturer. What a scam. This is the way shady companies that don't want to stand behind their products do there customers. Now I'm stuck with a $200 light that is no good to me.

Tip for consumers:
Won't buy from this company ever again

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevee992
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Ordering is always easy and received the products on time.

Quality
Thumbnail of user johnnyf292
1 review
0 helpful votes
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December 3rd, 2023
Verified purchase

They had plenty of options to choose from and I received my order in a very timely fashion.

Reason I chose this business:

The different options they had for what I was looking for and pricing

Reason I chose this product:

Quality and price

Quality
Thumbnail of user carlosd350
2 reviews
1 helpful vote
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October 12th, 2023
Verified purchase

Ordering was easy. I even had the military discount applied. The product arrived as scheduled.

Quality
Thumbnail of user ronm1234
1 review
0 helpful votes
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December 2nd, 2023
Verified purchase

Great and simple fast delivery. Some products were too expensive

Quality
Thumbnail of user delbertk13
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

Great and easy to use great value. Excellent service and products

Reason I chose this business:

Great product and value

Quality
Thumbnail of user stephanies3411
1 review
0 helpful votes
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November 25th, 2023
Verified purchase

Exactly what we were looking for. Thank you
Item for a motorcycle

Reason I chose this business:

Have ordered from here before

Quality
Thumbnail of user zacharys571
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Very good. I will be a return customer and I will recommend the website to my friends.

Reason I chose this business:

The price of the tire that I ordered beat the competitors.

Reason I chose this product:

I bought a Michelin Commander 3. I buy Michelin because they’re the best tire manufacturer on the planet.

Quality
Thumbnail of user davef836
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Have to see how to install the seat, not the same mounting as original

Reason I chose this business:

Used J&P before, always good service

Quality
Thumbnail of user jimmyw348
1 review
0 helpful votes
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November 18th, 2023
Verified purchase
• Updated review

Perfect fit as always! Always reliable, best prices, shipping is fast and friendly.

Reason I chose this business:

Fast and reliable service.

Reason I chose this product:

Because of the quality and priced right

Quality
Never was able to enter my 15% off after getting a...
December 10th, 2023
Verified site experience
• Previous review

Never was able to enter my 15% off after getting a code JP7FT P 23

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user oscarm481
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Great products, easy to navigate through website. Fast, easy checkout.

Reason I chose this business:

Great inventory of products.

Service
Quality
Thumbnail of user reneg214
1 review
0 helpful votes
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November 30th, 2023
Verified purchase

J&P always has amazing inventory and fast & friendly customer service.

Reason I chose this business:

They always have great inventory and options.

Reason I chose this product:

Quality & price

Quality
Thumbnail of user oliverr152
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

Easy, product was what I needed at the time, well price and quick delivery.

Reason I chose this business:

We’ll know company

Reason I chose this product:

Well made product, known for value

Quality
Thumbnail of user gregoryc1228
2 reviews
0 helpful votes
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November 29th, 2023
Verified purchase

Good selection of parts and easy to navigate the site.

Reason I chose this business:

Availability of parts and pricing.

Quality
Thumbnail of user zachl214
1 review
0 helpful votes
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November 29th, 2023
Verified purchase

It took a lil longer than expected, but likely because of the holidays.

Reason I chose this business:

Same on the part I needed

Quality
Thumbnail of user raymondj546
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Great deal and customer service was great when I had questions.

Quality
Thumbnail of user logan.
2 reviews
0 helpful votes
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November 17th, 2023
Verified purchase

Reline kit came in, in the process of it. Seems to be working right but we'll see in a week or so

Quality
Thumbnail of user javierg266
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Easy to use platform and availability of the product.

Reason I chose this business:

Availability and discounts

Reason I chose this product:

To improve the sound

Quality
Thumbnail of user shawnc785
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

Easy, fast, and affordable! Great overall experience.

Quality
Thumbnail of user mikes4783
1 review
0 helpful votes
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November 26th, 2023
Verified purchase

Quick shipping and exactly what I ordered!

Thanks

Reason I chose this business:

Inventory and service

Reason I chose this product:

Was what I needed

Service
Quality
Thumbnail of user redw19
Red
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Great selection of parts and apparel, long standing reputation for great service

Reason I chose this business:

Better selection than competition

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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