• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user redw19
Red
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Great selection of parts and apparel, long standing reputation for great service

Reason I chose this business:

Better selection than competition

Quality
Thumbnail of user anitam812
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

Love the web site. Easy to search for items.thank you

Reason I chose this business:

Best prices

Quality
Thumbnail of user marionc239
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

Everything went smoothly Im very cautious about ordering from Internet

Reason I chose this business:

It was by chance I was searching for a certain part came across your site the price was reasonable so before I ordered it I confirmed your site with a co-worker that buys alot of stuff from the Internet

Quality
Great service
November 10th, 2023
Verified site experience
• Previous review
Thumbnail of user donnay719
2 reviews
0 helpful votes
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October 22nd, 2023
Verified purchase

Helmet fit great true to size guide on line. Looks great and good quality.

Reason I chose this business:

Because you have what I want

Reason I chose this product:

It’s more feminine looking

Quality
Thumbnail of user craigf478
1 review
0 helpful votes
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November 24th, 2023
Verified purchase

5 stars says it all. There is no need to say anything else

Quality
Thumbnail of user joeln145
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Always been able to find what I need.
Haven't had any issues with products I've ordered

Reason I chose this business:

Purchased items in the past, with no issues.

Quality
Thumbnail of user toddh383
1 review
1 helpful vote
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September 8th, 2020

Reacenly purchase a Arlan Ness air cleaner system for my Harley sportster very happy with the service and the product thank you J&P cycle

Thumbnail of user at336
1 review
0 helpful votes
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November 22nd, 2023
Verified purchase

Will definitely recommend j&p cycles to all my fellow bikers here in hawaii

Answered all my questions I had about my order. And responded to all my emails. Excellent guys

Service
Quality
Thumbnail of user dennisd1109
2 reviews
0 helpful votes
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November 22nd, 2023
Verified purchase

Aaron was great.he helped me with all my questions.

Reason I chose this business:

Service and quality.

Quality
Thumbnail of user williamh4764
2 reviews
0 helpful votes
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November 22nd, 2023
Verified purchase

Can't wait to receive my Fancy helmet Accessories!

Reason I chose this business:

Kept coming across your name, online motorcycle, chat rooms, and sell flyer

Quality
Thumbnail of user robertp5149
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Great service as always. Will definitely buy from again.

Quality
Thumbnail of user nickg1042
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Found exactly what I was looking for very easy to order

Reason I chose this business:

Price quality

Quality
Thumbnail of user larryb2097
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

What can I say it was good////////////// do you want me write a book?

Reason I chose this business:

You had the cheapest tire

Reason I chose this product:

I need a tire i had a new tire on my bike but it had a flat place on it.

Quality
Thumbnail of user obertrobertr
1 review
0 helpful votes
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November 19th, 2023
Verified purchase
• Updated review

Have no problem with ordering riding pants they fit well.

Reason I chose this business:

Good company great parts and gear

Reason I chose this product:

There quite functional. Pockets and knee guards

Quality
Have no problem good
November 9th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good company great parts and gear

Thumbnail of user jasonb3365
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

Someone was really thinking when they designed this product!

Reason I chose this business:

Great service!

Quality
Thumbnail of user terir175
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

Parts arrived quickly. Had everything included to install with a little help from U-tube.

Reason I chose this business:

Familiar with the store. Actually I have been to the open house in Iowa!

Reason I chose this product:

Kuryakyn is the best. Needed replacement parts.

Quality
Thumbnail of user donalds1954
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Was a good experience. I would deal with them again

Reason I chose this business:

It was convenient

Reason I chose this product:

The site I happened to be on at the time

Quality
Thumbnail of user brucem1280
1 review
0 helpful votes
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October 9th, 2023
Verified purchase

Ordered plugs, got plugs. Not a whole lot more to say on the subject.

Reason I chose this business:

Had what I was looking for at a good price.

Reason I chose this product:

Looked good.

Quality
Thumbnail of user johnnyr450
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Quick and easy order and shipping. Will be wearing these every time I ride.

Reason I chose this business:

Seen the product in their store.

Reason I chose this product:

Looked nice and had a great quality.

Quality
Thumbnail of user ryanb1799
1 review
0 helpful votes
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October 8th, 2023
Verified purchase

Ive shopped JP for a few years now. Always a good experience with them

Reason I chose this business:

Because they follow through

Reason I chose this product:

Ive always recieved quality products from them

Quality
Thumbnail of user troym520
1 review
0 helpful votes
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November 16th, 2023
Verified purchase
• Updated review

Awesome customer service, good prices, and good delivery.

Reason I chose this business:

Returning customer

Quality
Always excellent!
October 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They are my go to!

Thumbnail of user arthurm429
2 reviews
0 helpful votes
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September 29th, 2023
Verified purchase

It was very easy to order and you had what I was looking for.

Reason I chose this business:

You always have what I want

Quality
Thumbnail of user richd322
1 review
0 helpful votes
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November 15th, 2023
Verified purchase
• Updated review

Ordered a shield and it arrived sooner than expected.

Quality
You stand by what you say!
November 14th, 2023
Verified site experience
• Previous review

You stand by what you say! Price Match!

Thumbnail of user johnc11022
1 review
0 helpful votes
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November 15th, 2023
Verified purchase

Excellent communication from order confirmation to delivery and tracking information.

Quality
Thumbnail of user pattig325
3 reviews
0 helpful votes
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November 13th, 2023
Verified purchase

Easy & quick purchase. Great place to do business with when you need bike parts.

Reason I chose this business:

Always go to you first

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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