• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user garyd1506
1 review
0 helpful votes
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November 13th, 2023
Verified purchase

Good and quick it was very easy to order, have been buying parts for a few years, always satisfied

Quality
Thumbnail of user richardh3736
2 reviews
0 helpful votes
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October 21st, 2023
Verified purchase

Easy to find,good description and details of the heated grips ease of checkout

Reason I chose this business:

Revered by a friend to buy product

Quality
Thumbnail of user randyj511
1 review
0 helpful votes
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November 12th, 2023
Verified purchase

Easy to make sure you get the correct parts for your application

Quality
Thumbnail of user mattt559
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Very nice and very nice very nice very nice very beautiful and very nice

Quality
Thumbnail of user benm1128
2 reviews
0 helpful votes
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October 7th, 2023
Verified purchase

I shopped by bike, found the exhaust I wanted, paid via PayPal. In and out in a few minutes.

Reason I chose this business:

I had bought from J&P in the distant past and remembered good service then.

Reason I chose this product:

Needed to make my new sewing machine sound like a motorcycle.

Quality
Thumbnail of user davem1897
3 reviews
0 helpful votes
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November 10th, 2023
Verified purchase

Not sure it will fit. I was expecting quick disconnect.

Reason I chose this product:

Cheaper than Harley.

Quality
Thumbnail of user chrism4288
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Starter fit and works great fast shipping good customer service

Reason I chose this business:

Internet search

Reason I chose this product:

Price and availability

Quality
Thumbnail of user franciscoa321
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

Easy to find parts, easy to read about those parts, easy to get parts!

Quality
Thumbnail of user chrisf1653
1 review
0 helpful votes
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November 2nd, 2023
Verified purchase

Quality parts, great price, this will be the first place I will look for parts

Quality
Thumbnail of user geoffreyv33
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

The chat feature helped me.
Daniel, I believe, was the one.

Quality
Thumbnail of user christianr251
3 reviews
0 helpful votes
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November 8th, 2023
Verified purchase

Fast delivery easy installation and good price. Thanks

Reason I chose this business:

Seems to be the only one who has my filter.

Quality
Thumbnail of user joec2365
2 reviews
0 helpful votes
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November 8th, 2023
Verified purchase

Purchased with discount from JP. Thanks for that. Item arrived quickly and packed nicely.

Reason I chose this business:

Quality and availability

Quality
Thumbnail of user davids11170
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Everything went smoothly great seller would deal with again

Reason I chose this business:

Good prices

Reason I chose this product:

Research good reviews

Quality
Thumbnail of user mikec2926
1 review
0 helpful votes
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November 6th, 2023
Verified purchase

Great experience. Awesome product. Would definitely recommend and buy again.

Quality
Thumbnail of user rayv289
Ray
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Quick easy order and install, technician on phone was helpful and very informative

Reason I chose this business:

Previous use

Service
Quality
Thumbnail of user craigs1390
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Always easy finding what I'm looking for and checkout is almost too easy.

Reason I chose this business:

The email popped up this morning.

Quality
Thumbnail of user frankc1992
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

Fast delivery, quality parts. JP is my go to parts source!

Reason I chose this business:

Previous experience of good service!

Reason I chose this product:

Broken cables

Quality
Thumbnail of user carterm120
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

I miss the paper catalog, not a big fan of the website

Quality
Thumbnail of user jackh1394
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Fast delivery of an exceptional product that's hard to find.

Reason I chose this business:

They provided a factory quality part at a value.

Reason I chose this product:

The seat cushion came installed in the seat cover.

Quality
Thumbnail of user dennish1250
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

My first order from this supplier. Great selection, great pricing and shipping

Quality
Thumbnail of user keithd743
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

Simple and easy process and my parts were in stock. Have and will deal with J&P Cycles again.

Reason I chose this business:

Never have a problem with J&P Cycles. Great company!

Quality
Thumbnail of user chuckr188
1 review
0 helpful votes
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October 31st, 2023
Verified purchase

Customer service was very helpful and knowledgeable!

Reason I chose this business:

Past experience

Service
Quality
Thumbnail of user frankm2449
1 review
0 helpful votes
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October 29th, 2023
Verified purchase

I would rather shop in person than online. But my past experience with JP Cycles has been good

Reason I chose this business:

Past experience

Quality
Thumbnail of user lisah4175
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Great parts at great prices, and I received them ahead of schedule.

Reason I chose this business:

They had the parts I needed.

Reason I chose this product:

They were exact fit parts.

Quality
Thumbnail of user christyp225
1 review
0 helpful votes
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October 24th, 2023
Verified purchase

I ordered what I needed and happy with it. Price was great and shipping was super fast

Reason I chose this business:

J&P had the windshield I wanted and is located in the USA.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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