• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user andrewc2430
1 review
0 helpful votes
  • Send Message
September 29th, 2023
Verified purchase

1st time here found everything I needed, thank you!

Reason I chose this business:

Looking for parts for my first motorcycle

Quality
Thumbnail of user danm1869
1 review
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

Friend recommended… great products…website very easy to navigate!

Quality
Thumbnail of user christopherr603
3 reviews
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

Always seem to have what it looking for. Prices could be better, but I understand today's economy.

Reason I chose this business:

Dunlop Amaricsn Elite tire

Quality
Thumbnail of user tommyp202
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

The product that I was looking for was easy to find for my bike. 2 day shipping to my house.

Thumbnail of user markg2803
2 reviews
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Easy order, fast delivery, great price. Will definitely order again.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user davidc8413
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

I got the wrong starter you guys you know what I mean professionally I appreciate your help

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user johnh9066
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

My order was received and shipped very quick and the product was packed very well.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user alecb120
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Ordered the tire, got the tire. Pretty quick.
What else is there?

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user jamesk3496
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Order received on time...agent was great...price was very good...

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user lindas6173
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Very helpful in store, employees very knowledgeable

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user joec2283
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Good experience overall. The electronic module works great

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user joeb2246
2 reviews
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Just a Speedo cable. Came on time and worked fine- what else can I say?

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user chado83
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Easy to navigate website, great selection and fast delivery

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user keithj590
2 reviews
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Order was processed quickly and showed up on time.

Thumbnail of user joem3105
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

I've been waiting on parts for about a month now. You guys need to get your $#*! together!

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Joe, we are so sorry about your experience. This is not up to our high standards, and we will share your comments with our team to address this immediately. I have privately reached out to you regarding your experience you should get an email shortly.

Thumbnail of user brendano71
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Good product faster delivery than expected……………………………,,,

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user ernesth201
2 reviews
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

I always have a good experience with JP cycles, and your prices are reasonable

Thumbnail of user douglasw944
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Received correct parts quickly. Returns are quick & easy.

Thumbnail of user chrisz575
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Ordered a Badlands load equalizer, works great and priced well

Thumbnail of user bobp1032
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Asked a question and the rep was extremely helpful

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user lewb33
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Always have the part available, quick shipping to Canada as well.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user jimc1885
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Poor material. The bolts stretched & split. I have already received a refund. Thank you.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Jim, we're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Thumbnail of user petem395
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Excellent experience once again!
My order was delivered on time and in perfect condition.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user kylem986
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Always fast delivery. Never have to worry about anything

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Thumbnail of user duker20
1 review
0 helpful votes
  • Send Message
September 8th, 2023
Verified purchase

Awesome, good price and fast delivery.
Highly recommend ordering from
J&P Cycles.

Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?