• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user danr1765
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The chrome was nice and both products were fairly easy to put on. Would definitely recommend these products

Reason I chose this product:

Said the items would fit

Thumbnail of user ronnieg169
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Needed a new tire for my electric moped / most of the local shops in Philly want $70-$80 for a basic 3x10 tire - bought 2 from this site with free shipping for less than $60…. Couldn't be happier with my purchase and the quickness of the delivery - will definitely use J&P again….

Quality
Thumbnail of user spiderbobb
1 review
0 helpful votes
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August 24th, 2024
Verified purchase
• Updated review

Everything was fine except the windacreen did not fit as described. Not JP fault ut Memphis shield needs to change their fitment discription.

Service
Quality
Faster Shipping
June 13th, 2024
Verified purchase
• Previous review

I didn't have to wait as long as usual to get my parts. They were much faster delivery time this order.

Reason I chose this business:

Great selection decent prics

Reason I chose this product:

I needed them

Quality
Always have hard to find parts
November 7th, 2023
Verified purchase
• Previous review

Always reliable to have the parts I'm looking for but they say it ships in 24 hours. They may create a label but it takes a bit longer to get parts

Reason I chose this business:

Needed parts

Quality
Thumbnail of user calvinb286
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I bought a used are open box set. Like promised everything was in there and they went on just fine with no issues. The delivery date was weird I admit, they were supposed to be here on the 8th and then I got an email saying they won't be here to 11th or 12th something like that and ended up coming in on the 9th so I don't know if you could say they were early or day late but they were prompt. Hell a lot faster than Amazon!

Reason I chose this business:

I've had okay luck with j&p cycles for aftermarket parts being correct to what they say they're specified for. Probably like 70% of time you can trust the description the other 30% time well they have free refunds so that's not too bad I guess.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user calvinh304
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

However did need a gasket I needed to use old gasket it would have been nice if it was included or refrenced

Reason I chose this business:

They had the Derby cover for a reasonable
price

Quality
Thumbnail of user edp516
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I saw something almost identical but less expensive on another site. After speaking with a J&P rep and later receiving the item from J&P I believe I made the right choice

Reason I chose this business:

Specific item

Reason I chose this product:

Suited my needs

Quality
Thumbnail of user pauld3353
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I knew exactly what I wanted and J&P delivered it on time, well packaged and in perfect condition. The staff were well informed, polite and did what they promised to do. It does not get better than that.

Thank you.

Reason I chose this business:

Fair price, good availability.

Reason I chose this product:

Extensive personal experience and diligent research...no guess work.

Quality
Thumbnail of user walth45
2 reviews
0 helpful votes
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July 24th, 2024
Verified purchase

It would be nice to have video of each of the LED headlights so we can see how they look and how the light pattern looks as we are shopping. Thanks for all your help and video advice.

Reason I chose this business:

I have an account and can usually find what I need.

Reason I chose this product:

Replacing a headlight bulb.

Quality
Thumbnail of user dellt10
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Item was easy to find given I had ordered the item before. These were spare innertubes. What more can I say.

Reason I chose this business:

Ordered from J&P before

Reason I chose this product:

Needed additional spare tubes.

Quality
Overall it was a good experience
July 25th, 2024
Verified site experience
• Previous review

Overall it was a good experience. The help chat was very Helpful. However the only problem was the 10% off did not apply to my order. That is frustrating because I was led to believe by signing up I would get 10% off my first order.

Reason I chose this business:

Best prices on the product I was looking for.

Reason I chose this product:

Because I already have the product on another motorcycle. Just didn't know where to get it from

Thumbnail of user douglasm1394
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Always a great experience with ordering and customer service, I've mistakenly ordered the wrong parts and never had any issues with exchanges or refunds, great company!

Reason I chose this business:

Professional website, easy to navigate

Reason I chose this product:

Quality brands

Quality
Thumbnail of user leonardoa112
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Came in pretty quick, took 20-30 mins for the install and sounds amazing! Best exhaust for the price!

Reason I chose this business:

Recommendation

Reason I chose this product:

Needed another exhaust for my bike.

Quality
Thumbnail of user robertj3589
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Found what I was looking for the cover were not with rings of fire but you were the only company that had GL1500 rotor covers.

Reason I chose this business:

Had the item I wanted.

Reason I chose this product:

Lost a cover on the road.

Service
Quality
Thumbnail of user nolanm123
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I should have read the description better.
I bought the universal slip on exhaust and it ended up being to small for my bike so I am returning the 2. They look great and very solid bit not the right size for my bike.

Reason I chose this business:

Quality of products and reputation of service.

Reason I chose this product:

To customize my bike.
I love the Avon grips. They look great and function perfectly.

Quality
Thumbnail of user chadm699
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

My order came on time and and in good condition, as always! J&P is a largely known online shop for motorcycle parts and has always delivered.

Reason I chose this business:

Popular online motorcycle parts.

Reason I chose this product:

Reviews for harley batteries.

Quality
Thumbnail of user capt.m1
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Quality parts at a fair price with rapid delivery. What's not to like?! Thanks for the First Responder discount.

Reason I chose this business:

Great inventory.

Quality
Thumbnail of user braidenw4
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

I had a great experience shopping. The filters are very useful, when narrowing your search. My parts came on time.

Reason I chose this business:

Had great selection of Harley aftermarket parts.

Reason I chose this product:

Looks, price and reviews

Quality
Thumbnail of user terryp525
2 reviews
0 helpful votes
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August 26th, 2024
Verified purchase

It was quick and easy thanks a lot to find the the parts need for my bike and your staff was very helpful in making my final decision

Quality
Thumbnail of user melvinh101
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

I bough a set of Meat Hook bars from mofun, and Mitered joint on the bottom inside was soo sharp it went thru the shrink tubing And the Insulation off down to the Copper. COMPLETE JUNK! So started looking online. I came across 10 in. Bars, that had no sharp bends! They are by far The most comfortable bars I have ever had on a bike! Thank You

Reason I chose this business:

The selection of bars!

Reason I chose this product:

It was just what I wanted

Quality
Thumbnail of user dans2761
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

I needed a new battery and J&P showed several optional types, all sorted out to fit my bike. The battery arrived quickly, well packaged, and fit my bike perfectly. The bike had been sitting for a few months but cranked over on the third hit. Very happy.

Reason I chose this product:

Good price and good match for a bike used sparingly.

Quality
Thumbnail of user richards6791
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Your product was delivered exceptionally well before anticipated and in great shape! I will purchase from you again! Thank you very much!

Reason I chose this business:

Known business.

Quality
Thumbnail of user dwightf96
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Mike's mother JP motorcycle has been asked her over the years I have no complaints or the or the products of great quality the tire was great fit for my bike for 2006 Shadow vt600 CD

Reason I chose this business:

Order here before

Reason I chose this product:

Match up with my motorcycle

Thumbnail of user jefferyv57
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Send me another 10% off code.
I will buy more gear for my 1981 Harley Davidson FXS Low Rider.
Waiting on the 10% off code.

Quality
Thumbnail of user ronl828
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Always a great experience, never had a problem with my orders always delivered on time. Great experience.

Quality
Thumbnail of user richardg3852
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Love jp cycles they have damn near everything.
They have a great selection and easy to filter to parts that fit your specific ride!

Quality
Thumbnail of user lawrences1106
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I would've liked to of shipped all three orders through FedEx. My town does not deliver USPS to my house.

They were helpful

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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