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J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,670 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
I ordered a set of Kuryakyn Peg extenders.
The price was good and delivery on time.
However, the product package had been opened and the packet of never-seize missing. That was no problem as I have never-seize so I installed one side.
When I went to install the other side I found that the peg pivot bolt was stripped.
I didn't want to have to uninstall the first side so I just cleaned up the threads and finished the installation
Appreciate how I can call & speak to a live person for help. Keep up good work.
Same as always. I bought a lot of parts from j &p cycle And have been pretty satisfied.
Great website and very quick delivery. Would recommend to anyone.
Internet seatch
Needed it for an oil change
Bought some grips. They were equipped with some palm throttle lever, which on other brand is removable. These are not and will never work with my setup, even if I liked this feature, which I do not.
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!
Product is good, delivery time takes forever it seems.
Been around for a long time
I have used it before and it works
Quick easy fast went very simple with no problems thank you.
Need new tire
Have ordered same before
Parts did not fit my cycle as stated on your site was not worth the postage to send back
wrong info was told to me
Said the parts would fit
Same as above
Ordered a clutch cable, really easy Install, works like a champ!
Order VandH 2 into 1 exhaust for 2023 lowrider s. Ad said free military air cleaner with purchase. I wanted the Navy one. Never got it. Customer service said I had to buy a specific exhaust. Happened to be the exact one I bought but whatever. The big problem was I clicked on the exhaust and didn't read all the description. It was an open box. I was not worried cause J and P would make sure it was usuable. Incorrect. The invoice said missing instructions and some packaging. Well what it was missing was an entire box containing the mounting hardware. I literally got 3 pieces of pipe. I called and said ok. I accept I should not have bought an open box. But I need to actually use this. Can you send or sale me a kit. Answer was No. They don't have it. They did say they would take the exhaust back after I do a bunch of paperwork and send it back. OR refund me a partial payment for the exhaust. I said no Navy air cleaner and no hardware to mount the exhaust. Not a good day. I send I'll do the partial refund, and immediately called Vance and Hines. They were awesome and we both laughed at how ludicrous it all sounded. So, another $250.00 plus shipping and I should have the hardware by next weekend. Still no cool Navy air cleaner. Funniest part is the J and P guy didn't believe me about the air cleaner and said "If you send me an ad that said that I'll do it." I had the ad and sent it to him. He gave me a $50.00 refund and pretty sure took my Navy air cleaner to his house to hang on his wall. J and P you broke my heart. Things happen and I get it and I won't talk about it any more except in my group therapy session.
I wrote about it above. Not super great but whatever
Cause They are a large distributor of motorcycle parts and I am working on a catalog only build project.
Cause I am a Vance and Hines fan and The exhaust is cool
The parts I ordered were delivered very quickly and were of good quality.
I have purchased parts from them before. Never disappointed.
Hard to find items for Linkert carbs locally
Upset because I didn't receive bearings I needed for my ride
Nice to be able to shop by vehicle and have things separated by category.
Trusted used them for everything on my bike
To get my bike running again after a broken belt
Easy to browse and get what I wanted and they were good quality
Shipping Took a little longer than I thought it would
They had what I needed
It was for my bike
Needs a little more product information, like if items are included or not.
Email and past experience.
Best fit for my needs.
Shipping and product was quick and nice quality, understand my part was universal wish more measurements and detail about products were there, but other than that experience was great
Suggest from friend
Need it for my 03 Honda shadow 750 ace
It was really easy to order and receive my order it was just what I look at
Work with them before
Work with them before
Had question regarding signing up for retired police. Questions were answered.
Prior experience
Appearance / price
Got what I needed in a timely fashion. No problems
Their prices were good and they sell quality products on their site. The shipping and communication from order to delivery and even follow up were great!
Prices and quality products
Quality and price
Fast delivery simple part exact fit no hassles :). even a cave man can do it
Fixing my bike
Wouldn't let me fill in update information on me since marriage
Fixing my bike
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Don, we're sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.