• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user scotta1417
1 review
0 helpful votes
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September 30th, 2023
Verified purchase

It was quick and easy to look for what I was after. The only issue i had was the carrier let the item sit for a entire day 20 miles down the road for me…before they sent it..

Reason I chose this business:

They have a location close to me.

Quality
Thumbnail of user garyh2153
1 review
0 helpful votes
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October 9th, 2023
Verified purchase
• Updated review

I ordered the wrong puller first time and returned it then received the correct one but it wasnt right either so I drilled it out and now it works perfect.

Very nice and very helpful but not clear why the tool was wrong .

Reason I chose this business:

My Son n Law has been involved with J&P for years Seth Sudderth and I knew they are a great company.

Service
Quality
Awesome doing business with JP
October 3rd, 2023
Verified site experience
• Previous review
Thumbnail of user deonc39
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Good experience, very satisfied with the quality and look of purchased item.

Quality
Thumbnail of user mikev1017
2 reviews
0 helpful votes
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March 10th, 2024
Verified purchase

John did a very good job. Returned part of my order and dealt with Affirm.

John took very good care of me right away.

Reason I chose this business:

Have dealt with them off and on for years.

Reason I chose this product:

My parts were 20 Yeats old and needed replaced.

Service
Quality
Thumbnail of user josephk2069
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Happy with time of receiving versus time of order. I have not installed it yet.

Reason I chose this business:

Because they take care of customers and have a good selection of products.

Reason I chose this product:

Building a panhead.

Quality
Thumbnail of user pd414
1 review
0 helpful votes
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March 10th, 2024
Verified purchase

Very fast. Good price. Easy to navigate site and choose the right options for my bike

Reason I chose this business:

Have bought from before and trust

Quality
Thumbnail of user pamelab2586
1 review
0 helpful votes
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March 9th, 2024
Verified purchase

Received my order quickly. Got the great helmets I ordered.

Reason I chose this business:

They carried Shoei

Reason I chose this product:

I know Shoei fits properly

Quality
Thumbnail of user tadl19
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Had the product I was looking for and was easy to navigate.

Reason I chose this business:

They had the product I was looking for and at a very great price.

Reason I chose this product:

It was what my bike needed.

Quality
Thumbnail of user deanw382
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

All good thanks you guys for being straightforward.

A return for an item that I tried to cancel immediately after it was ordered.

Service
Quality
Thumbnail of user nathanielm249
2 reviews
0 helpful votes
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March 8th, 2024
Verified purchase
• Updated review

Love the selection and pricing. I get all my harley parts at jp

Quality
Love the selection
February 25th, 2024
Verified site experience
• Previous review
Thumbnail of user johnnyb661
1 review
0 helpful votes
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March 7th, 2024
Verified purchase

Ordered online, came in a timely manner. Nice purchase price

Reason I chose this business:

Price and nice delivery time.

Reason I chose this product:

Good looking tire

Quality
Thumbnail of user andrev104
2 reviews
0 helpful votes
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March 5th, 2024
Verified purchase

JP cycles is a very respectable Co. They do what they say

Reason I chose this business:

They get it done

Reason I chose this product:

Good and important tool that is needed for every bike out there

Quality
Thumbnail of user michaelm13815
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

No problems with this piece. Exactly what I needed.

Reason I chose this business:

Good reviews.

Quality
Thumbnail of user johnd9093
1 review
0 helpful votes
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March 6th, 2024
Verified purchase

Product was defective and did not work. Needed to return

Service
Quality
Thumbnail of user richards6056
1 review
0 helpful votes
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March 5th, 2024
Verified purchase
• Updated review

Good shopping experience, a little slow on delivery.

Quality
Good,goodandgood
November 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user trevorr200
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Quick delivery, good quality product. Would recommend

Quality
Thumbnail of user mikeh3131
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

Fairly easy, works like it's supposed to.
†*****†**************""""******************

Quality
Thumbnail of user brentd248
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Have not put it on my bike yet. I don't have 50 characters to add. Man of few words.

Reason I chose this business:

They have what I need and not to bad on price

Reason I chose this product:

Good reputation

Quality
Thumbnail of user johnh9896
2 reviews
0 helpful votes
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March 2nd, 2024
Verified purchase

Found the oils I needed/wanted. Blah blah blah blah blah blah

Reason I chose this business:

Past experience

Reason I chose this product:

Past purchase

Quality
Thumbnail of user layneo4
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Many options, fast, easy to navigate. Parts fit...

Reason I chose this business:

Past experiences have been good, fair price.

Reason I chose this product:

Bike doesn't run long without em!

Quality
Thumbnail of user daniell2611
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

All good Never had any issues from y'all always got my stuff on time. Thanks all I got to say about JP cycles.

Reason I chose this business:

My dad recommended j&p cycle

Reason I chose this product:

Because that’s what I wanted

Quality
Thumbnail of user jamesk3880
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

Great for finding the tires but little help for the tubes

Reason I chose this business:

Better price for tires

Reason I chose this product:

Great service

Quality
Thumbnail of user travisp292
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

First time ever using this site, Let's see how my products look when they get here.

Quality
Thumbnail of user richarda2837
1 review
0 helpful votes
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March 2nd, 2024
Verified purchase

Straight forward - great price. Was able to buy what I wanted and items where in stock.

Quality
Thumbnail of user pats1000
1 review
0 helpful votes
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March 1st, 2024
Verified purchase
• Updated review

Took 2 weeks to get both packages, but I got them. Free shipping look good.

Quality
Simple to order
December 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Good and easy
December 13th, 2023
Verified site experience
• Previous review
What I needed
November 26th, 2023
Verified site experience
• Previous review

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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