• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user davids11820
1 review
0 helpful votes
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February 29th, 2024
Verified purchase

Parts came as described in new condition.I don't know what else you want me to say.

Reason I chose this business:

One of the largest aftermarket parts supplier for motorcycles.

Reason I chose this product:

Didn’t want mirror holes in my inner fairing.

Quality
Thumbnail of user capg
Cap
1 review
0 helpful votes
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February 28th, 2024
Verified purchase
• Updated review

I ordered an leather vest. It came in on time and fits just fine.

Reason I chose this business:

I liked the variety of selections and the price.

Reason I chose this product:

It was something I've been wanting.

Quality
Worked just fine
January 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Liked the selection

Thumbnail of user prestons160
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Fast delivery great service thanks for the opportunity and information on the parts I needed

Reason I chose this business:

First that popped up on google

Quality
Thumbnail of user jamess9332
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good so far have to take back apart to see if problem is product issue or mine

Quality
Thumbnail of user miguelm646
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It was nice and easy to take off and install. I should have chosen a warmer day.

Quality
Thumbnail of user isaakw7
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

Wrong tire was sent and they got back to me and had the new ones sent free of cost.

Instant and effortless. Only needed a picture and for me to send back. Said I would get store credit of amount back, haven't, not a big deal.

Service
Quality
Thumbnail of user joed1871
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Had to ask questions before ordering. I got answers quickly. I'm confident with order now.

Reason I chose this business:

Web search brought my tire type I needed.

Reason I chose this product:

I wanted to be sure the tires will fit my 1965 Honda 305.

Service
Quality
Thumbnail of user antonk115
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

When I've ordered the gloves, they did not show. Thank you for replacing the missing order.

Received replacement right away

Service
Quality
Thumbnail of user jasona1523
1 review
0 helpful votes
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February 23rd, 2024
Verified purchase

Found what I needed at an affordable price. Arrived in a timely manner.

Reason I chose this business:

Great deals

Quality
Thumbnail of user thomash3210
2 reviews
0 helpful votes
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February 22nd, 2024
Verified purchase

Relatively easy for process and very good price. Will use in future.

Reason I chose this business:

Search for tire model and size

Reason I chose this product:

Claim is very long lasting

Quality
Thumbnail of user angelam3299
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Overall I am very pleased with my purchase. Took awhile to get it though.

Reason I chose this business:

I have had good luck with products from them.

Reason I chose this product:

I bought same before and was pleased with them.

Quality
Thumbnail of user garyc2330
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Not just a bolt on needed some tweaking to make it work

Reason I chose this business:

Good products and services in past purchases

Reason I chose this product:

Trying to match vintage parts

Quality
Thumbnail of user jerrys1538
1 review
0 helpful votes
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December 23rd, 2023
Verified purchase

I received my part promptly however it was not for my bike I'll have to return it for refund as you do not have the correct one in stock

Reason I chose this business:

I’ve ordered from them years ago and was happy with service and product

Reason I chose this product:

Was looking for a part online your business came up so I thought I had chosen the part for my bike but I was wrong

Service
Quality
Thumbnail of user johnh9811
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Just wish the canadian dollar was worth more and shipping to Canada was less.

Reason I chose this business:

Shopped there while I was in Florida. They have great inventory.

Reason I chose this product:

Old school memories

Quality
Thumbnail of user joshuad902
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

They arrived on time, they look and work great. Highly satisfied so far.

Quality
Thumbnail of user richardw3706
1 review
0 helpful votes
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October 1st, 2023
Verified purchase

I never knew that there was a military discount. Can i get some of what i spent just the last 2 months, please

Reason I chose this business:

I needed parts i can't get here because i live in the hell hole i live in.

Service
Quality
Thumbnail of user mr.w6
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Easy website to navigate and find parts and have an accurate description.

Reason I chose this business:

Fast and reliable.

Reason I chose this product:

Arlen Ness fender looks nice on my 2001 Screaming Eagle road glide.

Quality
Thumbnail of user trentonb62
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

The threads inside are painted and striped my screen while installing

Quality
Thumbnail of user waynef487
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Navigating was easy and fast, delivery.nothing more to say.

Reason I chose this business:

A friend gave me the website that he always used.

Reason I chose this product:

I needed them LOL.

Quality
Thumbnail of user dickm90
1 review
0 helpful votes
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February 13th, 2024
Verified purchase
• Updated review

I wish you still had a catalog, this is hard to shop!

Quality
Chatted online to find right part, if it turns out...
September 20th, 2024
Verified site experience
• Previous review

Chatted online to find right part, if it turns out right I'll be very happy!

Thumbnail of user williamd3930
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Was easy fast online shopping experience

Thanks Will

Reason I chose this business:

Had what i was looking for

Reason I chose this product:

It’s what I was shopping for

Quality
Thumbnail of user georgeb2546
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Shifter did not come with spacer. Had to make my own.

Customer service was polite, but familiar with the product.

Reason I chose this product:

I would not again

Service
Quality
Thumbnail of user kennetht779
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Great product. Easy to install. Would definitely order from J&P Cycles again.

Reason I chose this business:

Good choices in my price range

Reason I chose this product:

Great product at reasonable price

Quality
Thumbnail of user vickyg196
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Returned product and now waiting on refund. Incorrect part ordered.

Information to return product for credit.

Service
Quality
Thumbnail of user johnb12524
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

Quality part, delivered on time. Easy installation.

Reason I chose this product:

What was needed when needed.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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