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J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,670 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Good price and says it ships out same day Hopefully, I can do an updated review once I get these mounted. I should be able to do it in aHopefully, I can do an updated review once I get these mounted. I should be able to do it in a couple hours once I find the time to do so I know my front motor is covered in oil all my sloppy oil changes
For price and ship out time everyone else wanted to wait 3 or 4 days
Good price and I need stupid mounts for my dyna
I ordered the wrong tire, sent it back and ordered the right one. They refunded my original purchase VERY quickly and received my new tire in 24 hrs.
ordered the wrong tire, sent it back and ordered the right one. They refunded my original purchase VERY quickly and received my new tire in 24 hrs.
I have ordered all my needs thru JP and have a great respect for their customer service.
Excellent service. Quick shipping. I need to write 50 characters. Be happy I bought and don't tell me I need to expand on my review.
Best price I found, that's why I keep comming back, some of these parts companies just don't get it, they try to soak you, now aday u have to shop around..
Best price quick delivery
Very helpful in finding and directing me in avenues to finding everything that I needed super group!
Great brands of merchandise
Top quality
Needed a moped tire 130/90-10. Typed in the size I needed popped right up, quick and easy. Was hoping for it to arrive by the 3rd business day after ordering. Ordered on a Sunday and it arrived on Thursday, not to disappointing. In the end got what I ordered and it went together great
Better option off the websites that came up from I searched for
The fact that you specialize in motor bike products
Awesome as always...over 24yrs of doing business with your fine company and never disappointed. Thank you
Always has what I need and awesome products and customer service.
Just what I needed.
Awesome doing business with you for over 20yrs...you are always my "Go To" and enjoy visiting the store when in Daytona. Thank you
20yrs of doing business there and never disappointed.
Have used them before to dress up the luggage rack mounting on a tour box.
Finding what I needed was easy. An the shipping was super fast...I will be looking at them again for future items
It popped up on google
The price was really good
It took 10 days to receive entire order via post office, longer than what u said it would take. Preferred method is ups or fed ex. May not order again
Very smooth why I keep coming, always the highest of quality, and I'm confident the fit and finish in correct.
Good experience with price and fit, helps eliminate the wide rear turn signals on my 2009 Harley heritage.
Because there concerned about making sure it fits your make and model, and use quality products.
A option to get the look I wanted.
Got my items as expected, and quickly! Was looking forward to the 10% off my initial purchase, but disappointed it only applied to certain items purchased.
Recommended by dealership
Needing the items
Quick and easy to use thanks JP cycles, installed in less than 30mins the fork lock I'll have to check back in with didn't have time for that
Highly recommended by my father in law
Need it for a bike show coming up
Anything I end up needing for my bike I can always find across 3 different spaces. This is def one of those 3.
My experience was quick and easy. Found what I was looking for. Placed my order. When they arrived, item was just like described, 15 minute instalation, and I was up and running.
Fair price. Like to support reputable suppliers.
Reviews were good. I like old school bikes, and use as much old school stuff as I can.
The site is well designed and easy to use. Shipment is always fast and the parts come well protected.
Met John Parnham MANY years ago, been a customer ever since.
I needed it, obviously.;-)
It took 4 days, multiple attempts, chat sessions and emails to put this order in. If it hadn't been for the persistence of Susan F., I don't think I would have been able to accomplish it. She DEFINITELY was instrumental and deserves kudos for her helpfulness and persistence!
Customer service personnel like Susan F.! She's awesome!
Rebuilding my '99 FXDWG motor.
I always choose J&P, not just today.
Need to rebuild my S&S heads.
The master link I received did not fit! I made it fit by grinding one side down. Can't ride it like that! But had it get the bike back together! Still looking for the correct link!
This was my 3rd attempt to get the correct link, still looking!
According to your web site it fit. Not!
Work great smoother ride for my pioneer 500 was not sure they would help but they made my pioneer ride smoother
Price and product
Looking to make my ride smoother work great
Nowhere in the discretion does it say "not for bobbers"... I purchased them because they were "for all scouts 2014 and newer" this was clearly not the case.
If your listing was accurate, you could have saved me a lot of time, money, and hassle.
Shawn
The operator was helpful and polite, but was going to charge me a few for a return label. I had to refer him to your site, have him look up the item, and wait as they searched the page for anything saying "except bobbers". Only after they were satisfied would they issue the label at no charge.
You said you had the right parts
You said it would fit my bike
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
You guys are pretty quick to sell and ship the product out but when returns come not so much it took me 3 days just to get an answer about a return.
Cuz you ship out right away
I needed it.
Paid for expedited 2 day shipping and received 4 days later. Was a birthday gift. Not happy about that. Product good.
Had what I was looking for.
Sister needed it.
I had a great shopping experience online. The product was exactly as described. I've had two orders and both were good experiences.
It was easy to find what I was looking for.
It was exactly what I was looking for as storage on my bike and a secure place to lock my helmet up when stopping.
Was looking for a particular helmet.
I tried one on at the Harley dealer & yours was cheaper.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.