• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user harleyd71
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

Easy to use website, quality products, i order from jp cycles often. The items get shipped within 2-3 days

Quality
Thumbnail of user kennethg806
2 reviews
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

I needed a part, so I looked it up and put it in my cart. J&P Cycles makes it so easy to find parts. I proceeded to check out./pay for it. Delivery was 3 days later, I was stoked. Installed it and I'm back on the road thanks to J&P!

Reason I chose this business:

Great price, items are almost never out of stock and I can count on fast delivery.

Reason I chose this product:

Because I was making a repair.

Quality
I find J&P to be easy to maneuver about
May 28th, 2024
Verified site experience
• Previous review

I find J&P to be easy to maneuver about. Finding items are simpler than most sites and price wise, J&P is pretty hard to beat.

Reason I chose this business:

Excellent prices and a lot of in-stock items.

Reason I chose this product:

Rebuilding a Heritage Softail Classic

Thumbnail of user zacharyo174
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

I ordered a speedometer cable for my old Harley, the website said the part would fit my bike, and when it arrived it was too short. They issued a refund, but I'm still out on the shipping cost, so I'm a little upset about that still.

Got a refund for the product, but I still had paid shipping on a product that didn't fit, and was informed by the site that it would

Reason I chose this business:

I order most of my bike parts from them

Reason I chose this product:

Because the website said it would fit my bike

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user wayneh1014
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Am needing install directions for the oil filter,cooler that I purchased other than that have been satisfied fast delivery thank you

Reason I chose this business:

Because they always have what I need and there price's are good

Reason I chose this product:

Priced write

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user tracyw1060
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

I ordered small items. It was packed in a very large box, 95% bubble wrap. It would not git in my mailbox. I had to drive 20 miles to pick it up at the post office.

Reason I chose this business:

They sell bike parts.

Reason I chose this product:

I needed them to fix a bike.

Quality
Thumbnail of user normank168
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Speakers were delivered earlier than expected and are exactly as advertised. I would recommend J & P Cycles and will shop with them again in the future!

Quality
Thumbnail of user joshg519
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The handlebar controls i purchased didnt seem to have the best fit. Also i had to grind down the end of my clutch cable end to fit in the clutch perch. The chrome plating made it to where i had to modify it to fit. Also i paid the extra momey to have everything deliver 2nd day... the most important item was the one that took the longest to receive.

I called about the shipping issues i had.. they offered a refund of half the extra shipping fees i paid. It really wasnt much.. $11 refund on a $765 order.. but i guess something is better than nothing.

Reason I chose this business:

It was the first site that i came across

Reason I chose this product:

I needed the products and they had whatbi needed in stock..

Service
Quality
Thumbnail of user markd4058
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Shipping was ahead of time,product came un damage
And as described … The the measurements were as described
And a good fit!

Reason I chose this business:

There is a very large store close to me

Reason I chose this product:

For the fit and it is a great fit

Quality
Thumbnail of user donk546
Don
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Thankful to find parts for an '06 Model; Thank You for the quick shipment & having the parts in stock!

Reason I chose this business:

Had parts for an older model Harley

Reason I chose this product:

Old parts worn out, replacements

Quality
Thumbnail of user scottc2928
1 review
0 helpful votes
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September 18th, 2024
Verified purchase
• Updated review

I received a 10% off purchase code but it wouldn't let me use it. I was saddened they issued me a discount code but I wasn't able to apply it.

Reason I chose this business:

Recommended by a service facility.

Quality
I received a 10% off purchase code but it wouldn't...
September 7th, 2024
Verified site experience
• Previous review

I received a 10% off purchase code but it wouldn't let me use it.

Reason I chose this business:

Recommended

Thumbnail of user mickj44
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Good prices and quick delivery. I have shopped J&P quite a few times and went right to the items that I needed.

Reason I chose this business:

Been here before

Reason I chose this product:

Good products, bought before.

Quality
Thumbnail of user jacobr707
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Fast.easy.good people. The only thing is when I first filled everything out I stated I wanted a slim white wall but some how I ended up with a black wall tire instead but I wanted to ride my bike so I went ahead and mounted it anyway. Figure I'll get a slim white wall next time.

Reason I chose this business:

Price. Free shipping

Reason I chose this product:

Good quality tire

Service
Quality
Thumbnail of user troyg288
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

J&P had the parts I need and at competitive prices! I will be purchasing from them for future parts and accessories

Reason I chose this business:

I've purchased from them in the past and I'm always satisfied with them

Reason I chose this product:

Competitive pricing and availability

Quality
Thumbnail of user mikeu577
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Easy to order, always have what I need. Thank you Thank you got here 1 day early even, so I was able to ride during the weekend

Reason I chose this business:

Been ordering for years from J&P

Reason I chose this product:

Because I needed it

Quality
Thumbnail of user levim143
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

It is very disappointing that your website specifically stated that the ouside diameter of the baffles is 2 inches and when i received them i measured them before install and they 1 13/16 inch, so not the right size.

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

Thank you for your feedback. We looked into your order and the item. It states a 2 inch outer diameter of the exhaust not the baffle. We apologize for the confusion. You can return your purchase within 90 days. In order to qualify product must be in new, unused/uninstalled condition. All original packaging and tags must be included. Returns with ordinary wear and tear or damage caused by improper use or accidents will not be accepted.Returns will be refunded to the original form of payment once the items have been received and inspected. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Thumbnail of user kathrynm1188
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Easy and quick everything came fast easy to find items. You never have to wait and it's so easy to order

Reason I chose this business:

Love this place when I needed it's there for me and always has the right thing

Reason I chose this product:

I chose my floorboards because the ones I have are starting to get very worn in the ease of getting them both replaced including the rubber nubs that come with them and the easy installation instructions

Quality
Thumbnail of user derrickj161
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase
• Updated review

Good, the product looks great. The price was great. The only thing is, one of the holes don't align up.

Reason I chose this business:

Great company for parts.

Quality
Great so far
August 7th, 2024
Verified site experience
• Previous review
Thumbnail of user jonathanp1100
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

I was in a bind and needed to replace the gasket for my primary cover. I was able to find a replacement on the website for half the price of Harley, and it arrived on my doorstep a few days later.

Quality
Thumbnail of user amandac2843
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Ordered the battery and it said next day delivery and it took almost a whole week to get it. The box came and the battery wasn't packed upright and looked like it had been opened.

Reason I chose this business:

Had ordered from them before and use to go to the anamosa store before it closed

Quality
Thumbnail of user ronaldj949
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

It was very returnable. Liked it was sent to my place but didn't like the no parts on hand. I need a side cover for a 06 1200 sport low batter side Probono would be nice for the 2 5 star ratings I also include in my offer to refer everyone I know and am willing to advertise on my truck for your shop. Deal or no deal Howie?

Reason I chose this business:

Drove past it on my way to dillion bros

Reason I chose this product:

Needed them cuz mine are in dire need of replacement

Quality
Thumbnail of user garys3478
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

J & P customer for 25 years. Can get parts for older Harley much faster than waiting for swap meets.

Reason I chose this business:

Big selection of parts

Quality
Thumbnail of user josephv1188
1 review
0 helpful votes
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July 4th, 2024
Verified purchase
• Updated review

I love jpcycles.com just make sure that either you have the necessary hardware to install the product or that what you order comes with it. Unless you don't mind taking a trip to your local hardware store.

Quality
Parts were a perfect fit, however they didn't come the necessary mounting hardware.
June 9th, 2024
Verified purchase
• Previous review

I love jpcycles.com just make sure that either you have the necessary hardware to install the product or that what you order comes with it. Unless you don't mind taking a trip to your local hardware store.

Quality
Okay so far, let's see how fast the parts come
May 20th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Better then Amazon

Reason I chose this product:

Brand name quality products

Thumbnail of user ryanm2322
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

There loud when the bafflle is taken out but I like them clean sound clear crackle and pop makes a brand new Harley sound like a true Harley not a sewing machine

Quality
Thumbnail of user robb1019
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Fantastic, easy, fast.
Softail nacelle is great, this kit is for a halogen light. Needed a different bracket to fit led

Reason I chose this business:

Fantastic, easy, fast.

Reason I chose this product:

Fantastic, easy, fast.

Quality
Thumbnail of user jeffreym2014
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Install was easy. Product looks great. Just doesn't seem to fit the ape-hangers the way I thought. I might have to create a rubber shim for them to sit higher on the bars.

Reason I chose this business:

Best selection of parts I've seen. Trusted retailer.

Reason I chose this product:

Wanted something to block the wind and kamikaze bugs off my hands.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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