• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user johnw8552
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Website is easy to use. I'll be in touch regarding the part though. Doesn't appear to be properly formed.

Reason I chose this product:

Base on JP being the place that had it and I've bought here before.

Quality
Thumbnail of user davep1227
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Ordered a new seat, at the best price I could find. Wife hated it, so the return was pain free.

Reason I chose this business:

Price and availability

Reason I chose this product:

Color, and style available.

Service
Quality
Thumbnail of user harolds760
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

Thought since these were wheel bearings they would've come in a set. Possibly my fault for not reading further into it. But you asked so that was my response. Won't stop me from ordering from you. Was just a little disappointed when I opened the package. Lol.

Reason I chose this business:

I've been ordering from J&P since 2009

Reason I chose this product:

Price and quality

Quality
Always great service
February 13th, 2024
Verified purchase
• Previous review

Great supplier. Services. Customer service. Have always been ready and quick to reply if I've ever had issues or questions. Only ever had one issue with a backorder.

Quality
Thumbnail of user markc4977
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

You have made me a happy man!
Rummer has it that HD will no longer support the platform. Will recommend you! Thanks again! Woo Hooo!

Reason I chose this business:

It popped up in my search.

Reason I chose this product:

Needed a replacement for 3 years.

Service
Quality
Thumbnail of user jeffh2533
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Several of the parts didn't fit even though the website said they fit the stock parts of my 1983 fxwg.

I’m frustrated that I have to pay return shipping when the mistake was the fault of JP cycles.

Reason I chose this business:

Because I liked that the website would show me parts for my specific bike.

Reason I chose this product:

Because my bike needed replacement parts and there weren’t a lot of options.

Service
Quality
Thumbnail of user alanf774
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Exactly what I needed for 22 Street Glide. I wish getting the broken one off the bike would have been as easy this purchase was. Thank you!

Quality
Thumbnail of user tarrencer1
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

My experience was great, and the item arrived promptly. I will continue to buy from J&P Cycle for my motorcycle needs.

Reason I chose this product:

For my motorcycle

Quality
Thumbnail of user davidb10433
2 reviews
0 helpful votes
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August 4th, 2024
Verified purchase

Easy website to use, had the product I needed and at a fair price. Delivered promptly, which I appreciated.

Reason I chose this business:

Had the porduct I needed.

Reason I chose this product:

Proper fitment and fair price.

Quality
Thumbnail of user danield2882
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

Pretty easy to look around.
The military discount doesn't seem to be working. It locks up during registration.
I have been pleased with previous purchases but this time the box was clearly a return with multiple return stickers. AND…. The fairing is broken!

Reason I chose this business:

Assortment and past purchases

Reason I chose this product:

It is just what I was looking for

Quality
Pretty easy to look around
June 17th, 2024
Verified site experience
• Previous review

Pretty easy to look around.
The military discount doesnt seem to be working. It locks up during registration

Reason I chose this business:

Assortment and past purchases

Reason I chose this product:

It is just what I was looking for

Thumbnail of user ralphr495
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

In store and delivery was good. Products were for my wife and if she is happy then so am I.

Quality
Thumbnail of user lawrenced729
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Like many internet businesses, parts from 3rd parties are made available. Most of the parts are great, some good, and a few less so. Also, J&P uses package delivery services, and issues outside of their control can arise from delivery.

Package lost in shipment. J&P sent another to me.

Reason I chose this business:

The original need from J&P was for metric bike rotors. Their aftermarket units were cost-effective and reliable.

Reason I chose this product:

I work on my own bikes, and have a need for a wide range of parts.

Service
Quality
Thumbnail of user jonathonf46
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

I didn't know about the 10% off until after I placed it order. Was then given a discount on my next order

Reason I chose this business:

Been a customer for years

Reason I chose this product:

$#*! wears out

Service
Quality
Thumbnail of user davidinmichiganv
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Been shopping J&P Cycles for over 20 years. Great selection, price and service. Fast delivery. My go to for all motorcycle related parts and accessories.

Reason I chose this business:

Good selection

Reason I chose this product:

Quality product. (Saddlemen Luggage Bag)

Quality
Thumbnail of user mikee1266
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Item was as described. Going to look great on my Trike. J&P Cycle always good to do business with.

Reason I chose this business:

Used them in the past for my cycle parts.

Reason I chose this product:

They sell Kuryakyn products.

Quality
Thumbnail of user violetl54
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Ordered and received quickly
Gentleman on the site was very helpful in ordering exactly what I wanted

Reason I chose this business:

Mechanic recommended

Reason I chose this product:

What we had before

Quality
Thumbnail of user jasonv937
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Have a local guy fixing my clutch cable issue. He recommended getting parts through J&P. Good prices and quick delivery

Reason I chose this business:

Friend suggestion.

Reason I chose this product:

Fiend suggestion.

Quality
Thumbnail of user jamesf4685
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Product was as described, no issues
Why do I need 50 characters to describe what and why I purchased?

Reason I chose this business:

Purchased from them for years, always pleased with the products and prices

Reason I chose this product:

Exactly what I needed, purchased before for other projects

Quality
Thumbnail of user marks7598
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I tried to purchase earlier and for some reason got denied three different times before I gave up. Then I came back to make the purchase and the price has changed substantially within minutes

Reason I chose this business:

Because you had my product and you had it for cheaper than others. But that is changed now and you are just as expensive as the others

Service
Quality
Thumbnail of user dennisr1104
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

Had a little hiccup on one part. Super fast reaction to the issue and received correct part NEXT DAY! Crazy fast and didn't impact my overall project at all. Customer reps are always friendly and very knowledgeable. I like how well they will work with you when the answers aren't necessarily easy. J&P is my go to and my first stop. I only shop elsewhere if they just don't stock what I need.

Kind of stated above but customer service is always excellent!

Reason I chose this business:

Great service, decent pricing

Reason I chose this product:

They were exactly the parts I needed

Service
Quality
Thumbnail of user roxannak8
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Love JP! Been ordering from you since I was a kid building bikes in the living room with my dad back in the 80s

Quality
Thumbnail of user jeffs3408
2 reviews
0 helpful votes
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July 20th, 2024
Verified purchase

No problem with JNP cycles everything went fast and smooth, but the Memphis shades windshield that was supposed to be OEM for my Harley softail had 10 holes and not one of them lined up with my OEM bracket

Quality
Thumbnail of user robertd5715
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I bought tires and a new helmet off this website shipping was fast and Free! I tried another website I won't say but had major problems. J and P is great

Quality
Thumbnail of user johnl7603
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Received all my parts very quickly and they were high quality and not damaged. Made my bike sound and look better.

Reason I chose this product:

Customer rating and consumer reports rating.

Quality
Thumbnail of user davidr7493
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

I bought this but i have curved bars and the way the cable sits it wont connect properly. But well made, great servicez

Quality
Thumbnail of user barbarat1764
3 reviews
0 helpful votes
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August 2nd, 2024
Verified purchase

So far, so good... store credit showed up on my account and Wild $#*! seat pad was back in stock! Hubby will be jazzed!

Reason I chose this business:

I had store credit to spend on replacement seat pad

Reason I chose this product:

It's the Wild $#*! seat pad my hubby had before and he liked it alot; just needed to be replaced under warranty when it started to leak.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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