• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user andresn57
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Great that the military discount is offered and the costumer service was very good when I asked about the delivery

Reason I chose this business:

Very easy to shop around

Quality
Thumbnail of user matthewf1118
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Perfect fix. Great product. U fortunately the delivery was delayed but I'm certain that was of no fault of J&P.

Quality
Thumbnail of user kevinb4045
2 reviews
0 helpful votes
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July 23rd, 2024
Verified purchase

Second one I ordered from you. First one was fast delivery. Fitment was small. First one was a large for me and it was tight but it fit my lady perfectly. This one is for me. Lol

Reason I chose this product:

Was looking for a half helmet with a visor and shield.

Quality
Thumbnail of user reviewb2
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Got exactly what I was looking for several days early with free shipping cheap than anywhere else super satisfied with J&P and highly recommend

Reason I chose this business:

Found online

Reason I chose this product:

Came stock on scooter

Quality
Thumbnail of user jackm1911
1 review
0 helpful votes
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July 19th, 2024
Verified purchase

These are super solid exhaust hangers. Perfect for my application on my triumph drag Pipes. Nice chrome. Good hardware. Thick guage metal and fast shipping. Couldn't be happier

Quality
Thumbnail of user sterlingd38
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The part number said it fit my primary cover, but when I went to do the fluid change and change the derby cover gasket, the gasket was too big and wouldn't sit in the grooves so I had to use my old one. Not sure what's going on and I'm positive I ordered the right part. Drain plug o rings were fine

Reason I chose this business:

I like the site

Reason I chose this product:

Thought it would fit

Quality
Thumbnail of user brandoni112
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

Easy to find what I was looking for. The process for ordering was easy to understand and checking out was quick. The product arrived less than five days after ordering. Will definitely used this site again.

Reason I chose this product:

Trying to lower my Street glide 2024

Quality
Thumbnail of user frankc2235
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I am old and do not navigate websites well, but managed to find the parts I needed and get them ordered without any major problems.

Reason I chose this business:

I had gotten parts from them for my motorcycle several years ago knew they would have what I needed.

Reason I chose this product:

To repair wind damage to my motorcyle from a tornado.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user emilya893
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Came as described, can't wait to ride with the new fairing! A little pricey for what you get but still an affordable option.

Quality
Thumbnail of user joeb3311
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I got my parts in a timely manner, it was easy to purchase a on line order and know I would receive it quickly.

Reason I chose this business:

I liked what I saw.

Reason I chose this product:

That's what I wanted.

Quality
Thumbnail of user danielf2109
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

I have a 16 year old Shoei open face helmet and I replaced it with another of the same. I had a face shield from J&P cycles on it, and it fit fine. The new one had too sharp a curve, and the center snap kept unsnapping,, when I raised the shield. Sent it back.

Printed out a return FedEx label.

Reason I chose this business:

Ordered the same face shield I had before on my old helmet, but this time it wouldn't work. Center snap kept unsnapping.

Reason I chose this product:

Had the same thing before.

Service
Quality
Thumbnail of user terryl1196
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Got what i ordered in a timely manner. Cost was as expected. & it was easy enough to find online

Reason I chose this business:

I’m a rewards member & they sha’s what I needed

Reason I chose this product:

Other people recommended them

Quality
Thumbnail of user kurtm499
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

My parts were here within a week,,,I change my oil every 3k I change it 2-3times a year,,,I average around 7-9k miles a year so fast service is what I'm lookin for
Thanks J&P
Kurt from Ct

Reason I chose this business:

Fast service

Reason I chose this product:

Best prices

Quality
Thumbnail of user erins458
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase

I use j&p for all my cycle needs very happy very prompt and the product is always top notch

Quality
Thumbnail of user donaldd204
3 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Bags look fantastic. So happy with this purchase. I found this deal in my email and snapped it up.

Quality
Thumbnail of user kevinr2453
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

New or old you can't go wrong. I have been buying parts here for over 20 years! Thank you!

Quality
Thumbnail of user toma1266
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

This order was delivered in a timely fashion. Used to take longer but this came fast. Thanks J&P

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Price was right

Quality
Shipping is usually slow
September 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Product availability

Reason I chose this product:

Same availability

Shipping
June 29th, 2024
Verified purchase
• Previous review

Shipping took longer then expected. Thought I would get it quicker

Reason I chose this business:

Product available

Reason I chose this product:

What I was looking for

Quality
Always have what I'm looking for with a verity
April 6th, 2024
Verified site experience
• Previous review
Thumbnail of user bscoupona
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Got an email coupon code that said it expired on December 31 of 2024 but when I try to use it, it said it expired on May 1,2024

Quality
Thumbnail of user patrickd1349
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Ordered a rear tire for my motorcycle and it arrived the next day. Could not believe how quickly it arrived.

Reason I chose this business:

They had the product I was looking for.

Reason I chose this product:

I need them

Quality
Thumbnail of user catherines1605
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy shopping experience and the items shipped very fast. Quality packaging for secure transport and easy assembly instructions

Reason I chose this business:

It was recommended.

Reason I chose this product:

Needed for my bike

Quality
Thumbnail of user eckis
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

The installation was very easy (with the help of pictures) and the saddlebags looks so much better then before!

Reason I chose this business:

I was looking for a solution to lift up the old saadlebags of my Heritage Classic. The I saw a video on You Tube. The boys used the parts from J&P Cycles to lift up the saddlebags.

Reason I chose this product:

It seems to be the best solution to solve my problem. And it was the best solution!

Quality
Thumbnail of user lizal86
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Very pleased with the telephone help I received and the extensive selection of parts available, especially for hard to find parts.

Reason I chose this business:

Because you have the motorcycle parts I need and you have friendly, knowledgeable and helpful staff.

Reason I chose this product:

You had the exact part I needed in stock.

Service
Quality
Thumbnail of user matthews3234
1 review
0 helpful votes
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August 6th, 2024
Verified purchase
• Updated review

🤘🤘🤘🤘🤘🤘🤘🤘 ordered LED headlamp to fit my bullet headlight. Fits and works great. Delivery didn't take too long and the price wasn't bad.

Reason I chose this business:

Used before was happy with the product

Reason I chose this product:

Needed new light

Quality
🤘🤘🤘🤘🤘🤘🤘🤘
July 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Used before was happy with the product

Reason I chose this product:

Needed new light

Thumbnail of user als717
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Good job, I got what I wanted in a timely order. Haven't installed the parts yet. I used the site's suggestion feature for parts that fit my moto, so hopefully they match

Thumbnail of user gabeg66
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Good had no issues at all I'm very happy. I will be referring friends and family to J&P Cycles from now on. The only thing I could complain about is maybe getting more discounts or coupons.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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