• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,672 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Timeframe

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user johnb7340
3 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

Had what I was looking for And it fit my bike which is not always easy and a good price thanks

Reason I chose this business:

Have shopped here before

Reason I chose this product:

Need them to finish my bike

Quality
Thumbnail of user georgek1562
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

You guys have everything and at reasonable prices. My parts were here within three days. Definitely will be ordering all my bike parts through j&p

Reason I chose this business:

Trustworthy company

Reason I chose this product:

Good prices

Quality
Thumbnail of user jimo809
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Easy to search site and any questions were quickly answered via Chat function. Made a mistake on my ordering and was able to utilize chat function to resolve.

Order had quite a few parts and they arrived in many different deliveries over about a 5-day period. Not an issue really for me, the last part to arrive was the one I wanted to start with. 🤪

Reason I chose this business:

Simplicity and value.

Reason I chose this product:

Maintenance, safety, reliability

Service
Quality
Thumbnail of user robertm9919
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Just got them on the day after receiving them only took me about a half hour total and its definitely a big improvement from the oem HD air shocks, rides great. Only thing was it was missing one spacer washer in the parts bag..

Quality
Thumbnail of user daler440
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

All orders from J&P Cycles have been delivered on time and always fit well. J&P Cycles are a great source for Harley Davidson parts.

Service
Quality
It was good
October 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I've been buying motorcycle parts from J&P for 40 years. They are good.

Thumbnail of user rossr185
1 review
0 helpful votes
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July 10th, 2024
Verified purchase
• Updated review

Chat was extremely effective. Got a different product than what I removed from the bike and it was much better for my needs. I will trade with you again.

Reason I chose this business:

Good experiences always brings me back

Reason I chose this product:

Immediate need.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Chat was extremely effective
June 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Good experiences always brings me back

Reason I chose this product:

Immediate need.

Thumbnail of user thomasw3101
1 review
0 helpful votes
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August 24th, 2024
Verified purchase
• Updated review

Online ordering was a breeze. Shipping was fairly fast even though it seemed like I was going through a 3rd party.

Reason I chose this business:

I'm hoping the spring fits
I'll let you know tomorrow.

Reason I chose this product:

I needed it!

Quality
Really quick and easy to find my part!
November 24th, 2023
Verified site experience
• Previous review

Really quick and easy to find my part! Highly recommend J & P Cycles!

Reason I chose this business:

Past orders

Thumbnail of user tracym1624
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Love it, but I did sign up for the 10% off and was disappointed when it said my order didn't meet the requirements 2 Tires that cost $418

Reason I chose this business:

I previously bought these same tires from Motorcyclesuperstore, so I went back to a trusted site

Reason I chose this product:

Bought them 5 years ago and I ride at least 5000 miles a year and these tires are still good, but I wanted to replace them, couldn't believe I had racked that many miles up on these tires and they still are safe to ride on.

Service
Quality
Thumbnail of user michaell7046
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

The chat folks were very helpful. I am working on a bike that is a non-original older bike 1975 HD and things have been changed through it's life. It's hard to see what might work from the catalog. It doesn't give much info other than years and models. Like in my case I am trying to put on different triple trees and wheels that I already have. I know the tree's will work but with the wheel I'm going with an older star hub wheel which has a smaller hub dia. And bigger size rotor mount holes so I had to call chat to find out actual sizes. It would have been nice if the dimensions would have been in the descriptions. Chat saved me.

Reason I chose this business:

I have bought from you in the past and was satisfied with the service.

Reason I chose this product:

It's what I needed. But I do like buying USA when I can.

Quality
Thumbnail of user gramboc
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Easy to search fiitment, especially for older bikes. Most places have thousands of choices for new rides; hardly anyone has rides for older scoots. Amazing quick deliver, considering sturgis is on.

Reason I chose this business:

Hard to find parts

Reason I chose this product:

Because I dropped my bike

Quality
Thumbnail of user fayh55
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Shipping was fast product was what was expected! Thank you for the fast shipping and wonderful product!

Quality
Thumbnail of user edwardj981
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

The tank I ordered for my 1978 Sportster was perfect and so easy to find on the website. It was shipped super fast and arrived in perfect condition!

Reason I chose this business:

Have used many times before and they carry a wide variety of products!

Reason I chose this product:

Needed a new tank for my 1978 Harley-Davidson Sportster and of course J&P Cycles had it in stock!

Quality
Thumbnail of user zacg32
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Easy to find the product on their website. Was able to confirm fitment before purchasing. Shipped and had the saddle in 2 days.

Quality
Thumbnail of user mitchelln76
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

These drag pipes went on with no problem,no need to take off baffles,the sound ten times better than factory,thanks J&P.

Quality
Thumbnail of user kathleens2766
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The order came in pretty quickly. I installed them on my bike, one pipe was easier than the other to install them in.

Reason I chose this business:

They had the product I needed.

Reason I chose this product:

I have straight pipes with no baffles, it was too loud so I bought baffles to help with the sound.

Quality
Thumbnail of user seank760
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

I have not had time to install my new battery so cannot comment on the product itself but the ordering and delivery were great

Reason I chose this business:

Price and convenience

Reason I chose this product:

It was the only one that fit my bike

Quality
Thumbnail of user michaelh8588
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I ordered my parts from j.p. Cycle's and received the order on Time and the order was delivered in perfect condition and the parts were the correct ones love the company and will continue to use them for everything else that I might need in the future.

Reason I chose this business:

They were the only ones that had the parts that I needed and they were reasonably priced

Reason I chose this product:

To replace worn out parts on my motorcycle

Quality
Thumbnail of user matthewr1620
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Always a pleasure shopping with J&P, the product description always is accurate and the pricing will keep me as a long term customer.

Quality
Thumbnail of user williamw4794
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Online shopping was okay, but I recieved parts that were labeled differently than what I ordered but customer service said everythng was oky?

had to make sure that the piece would fit my bike, the package said it was something different than what I ordered but customer service asured me that it was the right part. I have not put it on my bike because i havent had the time and I am stll unsure

Reason I chose this business:

Shopped her before

Reason I chose this product:

Good price and was supposed to fit my bike

Quality
Thumbnail of user chads936
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Great place to buy through and will buy more from them. And they have nice selection to choose from.

Reason I chose this business:

Bike parts and gear

Reason I chose this product:

Good products

Quality
Thumbnail of user lonniej70
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Description could have been better
Fit up of bar could have been better, no mounting hardware or installation instructions either

Reason I chose this business:

Had the style bar i wanted

Reason I chose this product:

Liked the look

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Thumbnail of user mikeh3357
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Everyone i order from you o get my order 2-3 days after our is supposed to be here

Quality
Thumbnail of user denniss1926
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

My experience with Jo cycles was a great experience prompt delivery of my order very pleased with everything thank you

Quality
Thumbnail of user larryc1707
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Web sight an service exclusive to excellent would recommend it to all ship on time an notified when an were

Reason I chose this business:

Cost an service

Quality
Thumbnail of user jefferym392
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Good experience good service good product i wish to complete this and go on with my day but i can say it briefly and dont need 50 letterrs to do it

Reason I chose this business:

Was recommended by another rider

Reason I chose this product:

The same brand Harley uses

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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