• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,671 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user garyb2935
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Site said part was for my bike but it was not. I suggest The company do a better job identifying parts.

Reason I chose this business:

I chose them because they have a large selection of parts. Site is easy to navigate.

Reason I chose this product:

Because the part was supposed to fit my bike.

Quality
Thumbnail of user edwardg1177
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

J&P Cycles is my go to for Harley parts and supplies. With a huge inventory and extremely fast service.

Reason I chose this business:

J&P has the largest inventory and the best prices

Reason I chose this product:

I needed a wide variety of items to complete my restomod project.

Quality
J&P Cycles makes it easy to find and order the parts that I need.
May 25th, 2024
Verified purchase
• Previous review

J&P Cycles has what I needed and makes it easy to look up. The process is easy to understand and complete.

Reason I chose this business:

The only place to find my kicker spring cover

Reason I chose this product:

Needed to replace existing parts

Quality
Thumbnail of user edwardh1494
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Website search easy and PICS are clear. Shipping was fast and perfectly packed. No issues and ready to buy again

Reason I chose this business:

Past experience has been great

Reason I chose this product:

I have several and they work great

Quality
Thumbnail of user braydonc8
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Super easy and they had exactly what I wanted. I will definitely be on their site again.

Quality
Thumbnail of user tracys650
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

Parts were packaged very well, shipping was extremely fast, all the parts in my order were correct. Each part came with its own return label just in case something wasn't correct. Prices on the parts were good and competitive.

Reason I chose this business:

I only have limited options on where to get parts for a 1975 Sportster, this company offers parts for it, they ship much quicker than most other companies. It sucks ordering something and having to wait 5 to 7 days to get the item, ordering from here I got my parts in like 2 days.

Reason I chose this product:

This was the only place that had the oil tank in stock, I've been waiting for it to go back in stock at all companies for a few months, when it finally did, JP Cycles was the first place I noticed that had it.

Quality
Thumbnail of user williamb6791
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Starter clutch gear fit perfect on my 1999 softail custom. Item arrived very quick. I will be making more purchases from them in the future.

Reason I chose this business:

I chose J&P Cycles because they had a video on YouTube on how to diagnos my problem and how to fix it.

Reason I chose this product:

Because it was made better then the OEM replacement and half the price of OEM.

Quality
Thumbnail of user michaels13487
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Got a tire and brakes hopefully they are correct haven't tried to install yet but everything looks good

Reason I chose this business:

Facebook suggestion

Quality
Thumbnail of user alejandrog302
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

I just needed crush washers. Ordered them and they come relatively quickly. These were just your run of the mill crush washers.

Reason I chose this business:

I used this website before

Reason I chose this product:

Needed them

Quality
Perfect Cable
May 16th, 2024
Verified purchase
• Previous review

The cable I ordered was for a 1986 Yamaha XV700. It is the exact length I needed and came with an adapter to fit inside the rail of my hand grip. The chrome looks great and the fittings can easily be made to fit within my hand grip.

Reason I chose this business:

Had the right length cable and was selling the parts for S&S Carbs.

Reason I chose this product:

I needed a cable that fit my aftermarket carb.

Quality
Thumbnail of user omarm368
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

When ordering the site said I had 10 hours to checkout to get my order by a certain day with 2 day shipping. Unfortunately that was inaccurate and delayed by one additional day.

Reason I chose this business:

Selection and pricing.

Reason I chose this product:

Reviews and brand reputation of the product.

Quality
Thumbnail of user montanaf2
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Ordered some spark plugs for my 1999 1200 sportster and they came asap and with no issues.

Quality
Thumbnail of user pauls5734
1 review
0 helpful votes
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June 29th, 2024
Verified purchase
• Updated review

I have been using JP for years and always satisfied. Just one instance I was wondering about though. I ordered a few parts for my 07 FLHTCUI before Sturgis in 2023. Both came out of Kentucky and shipped in 2 different boxes. My clutch arrived 3 days late and had to go to dealer so I could get on the road on time.It could have been the postal service but you think they could have shipped in the same box. The good side is now I have a spare.

Reason I chose this business:

They have parts for just about any year.

Reason I chose this product:

JP has some quality name brands and you can get points towards your future purchases if you join their club.

Quality
My feedback
September 22nd, 2024
Verified purchase
• Previous review

Always good product and service. Web site easy to get around

Quality
Thumbnail of user lisaw3808
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Needed to send mask to a friend and accidentally was put through to mine representative fixed it and sent it to his address

Reason I chose this business:

Had a mask that looked like what I wanted

Reason I chose this product:

Protective gear

Quality
Thumbnail of user dellanns
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Fast and easy but the Product I purchased was not what I thought it would be and it is not the answer to the issue I was having like I thought it would be.

Reason I chose this business:

Had what I needed, but I did have to go to another vender for the wiring adapter because J& P was sold out of them.

Reason I chose this product:

Been looking for them for a while, though they would help with the excessive heat from my 103 ci Heritage.

Quality
Fast in easy, but one part I needed was sold out
August 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I needed

Reason I chose this product:

Been looking for them for a while

Thumbnail of user danr1726
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

J&P almost always has the parts I need, at a reasonable price. Shipping is fast and I'm always happy with the purchase.

Reason I chose this business:

Large selection of competitively priced products and fast shipping.

Reason I chose this product:

I was rebuilding the forks on my motorcycle and needed new seals.

Quality
Found exactly what I needed at a great price!
May 29th, 2024
Verified site experience
• Previous review

Found exactly what I needed at a great price! Thank you

Reason I chose this business:

They have everything I need at great prices and fast shipping.

Reason I chose this product:

I need them to fix my motorcycle.

Thumbnail of user bouzert
1 review
0 helpful votes
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June 28th, 2024
Verified purchase
• Updated review

The services offered are fast and very efficient. Even in French Polynesia, orders arrive with little delay.
I thank the team who follows the orders because they are quick to answer all questions and they are friendly.

Reason I chose this business:

This is the only site I found that ships to French Polynesia and they have most of the parts for my Harley 883 sportster.

Service
Quality
Order processing is fast and efficient
March 31st, 2024
Verified site experience
• Previous review

Order processing is fast and efficient. I recommend this site.

Thumbnail of user tomw1573
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

When looking up parts specific to a make and model of vehicle the website often forgets the info that was just entered and shows all parts. Shipping is too expensive as well compared to other sites.

Reason I chose this business:

Inventory on hand, trusted brands

Reason I chose this product:

Name brands, trusted reviewed products

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Xxxbrandcontactinfoxxx with any shipping cost questions.

Thumbnail of user johnb13417
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Went with the 1.625 diameter and should have went with the 1.5 inch. Otherwise like the grips and have never had a problem with J&P Cycles

Reason I chose this business:

I’ve been purchasing parts through J&P Cycles for years

Reason I chose this product:

Was looking for a grip that would be good for long distance riding that would help with the slipping problem I was having with my hard worn out grips.

Quality
Thumbnail of user rodo55
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The stock Harley clutch finally gave up! So I ordered a new Barnett extra plate kit and was back on the road in a couple days.

Reason I chose this business:

Local location, good people. Great parts.

Reason I chose this product:

Barnett is made in the USA and has a great reputation!

Quality
Thumbnail of user nancyp2669
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Husband loved it, got lot of compliments on the fender bib. The fit was perfect, fast shipping.

Reason I chose this business:

Have ordered from them before

Reason I chose this product:

To complete look of motorcycle

Quality
Thumbnail of user jacobm1494
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Was a great experience thanks for everything! I would recommend them for anybody great service good timing awesome

Reason I chose this business:

Good place I’ve heard a lot of good things about you guys

Reason I chose this product:

It was a great price and it was the correct part that I needed

Quality
Thumbnail of user ralphd517
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Speedy delivery and decent pricing. Description was accurate unlike the product I received from Harley Davidson.Pricing

Reason I chose this business:

Pricing and freight charges

Reason I chose this product:

Because they told me it would fit.

Quality
Thumbnail of user anthonya1965
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

My biggest problem with online shopping is delivery time and J&P usually have it to me within 48 hours

Quality
Thumbnail of user briang2504
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I had the part numbers I required so ordering was easy. Without them I found the site to be difficult to locate what I wanted

Reason I chose this business:

Reference from mechanic

Reason I chose this product:

Reference from mechanic

Quality
Thumbnail of user mattb1382
1 review
0 helpful votes
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July 30th, 2024
Verified purchase

I always enjoy shopping at J&P cycles. Easy to navigate and decent prices. Will continue to shop with them.

Thumbnail of user derricks322
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

Great internet setup. Must complain about shipping prices. 8 bucks for a 99 cent item the size of a credit card.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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