• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,303 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8759

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,210
Neutral
315
Negative
243

Instant Feedback

35,677 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,303)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user bradt333
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Your universal cable, complete with end pieces, allows for a custom fit. The ordering process was straight forward. Thank you, Brad in Detroit

Quality
Thumbnail of user jimi836
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great company. Fast shipping. Good customer communication. Will buy more from them. Highly recommend! Thanks.

Reason I chose this business:

I remember them from the 70,s. Always been a solid company.

Reason I chose this product:

I need it. They had it. Simple.

Quality
Thumbnail of user nathanb1112
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Street&steel Eastwood 2 leather seem to be quality gloves.
They fit snug, and are comfortable and breath well so far.
Reax Tasker boots, these boots are well made with replacable souls. Light weight compared to other boots ive wore. My only issuse is the toung web rubs my ankles enough to not wear them. There still new and im hoping break in will cure the issue. Other wise they are great boots with comforable insoils. The internal leather is very nice, curious to see how will they wick mosture from the foot. Time will tell.
The bobsteer googles so far are great. The changable ear peaces are pointkess and do not fit well, but with the elastic strap are very comfortable.
Hard to fit all the excessories in the carry bag, but as long as your googkes are being use this isnt a issue.
Last the BILT TOURING HELMET.
THIS HELMET comes with a clear full face sheild to which is not indicated in its decription. So you do not need to oder one separete as i did.
The helmet is extremely comforable but is a very bulky helmet. Its for my son, and is not something i would wear personly due to it bulk. That said it is a great helmet. I like the internal tinted half visor.
Its a veresital helmat and my son loves it.
I reccomened all these products, except the boots. Time and break in will tell the story on this product to which a 3-6 month view would give a better picture. Once more my only complant with this boot is the tounge web digging into the ankle.

Reason I chose this business:

I was unable to walk into a store and buy at tge time and needed the gear asap.
J&P CYCLE WAS A GREAT CHOCIE.

Reason I chose this product:

I choose these products for rheir price.
Not something i normaly do. I perfer quality no matter the price usally.
But thanks to communist american, unelected kings and queens my fake reserve notes are as usless as yours.

Quality
Thumbnail of user kurtr192
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Great product easy to install, hassle free shipping and ordering. Came exactly as I ordered and came quick. Sounds great... Highly recommend

Quality
Thumbnail of user kevinm5024
1 review
0 helpful votes
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August 16th, 2024
Verified purchase
• Updated review

Great prices. Fast shipping. I remember this company from years ago and recently began building bobber choppers again. Love it

Reason I chose this business:

Because they have what I need.

Reason I chose this product:

Quality, price and convenience of online purchasing.

Quality
J&P has what I need
August 10th, 2024
Verified site experience
• Previous review
Thumbnail of user franke753
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Great service, and knowledgeable people at the counter helping me iron out my problem with my bike

Reason I chose this business:

Great parts and service

Reason I chose this product:

By recommendations

Quality
Thumbnail of user scotts4511
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Would have liked to had it available in store but they ordered and shipped it no problems

Quality
Thumbnail of user mikew1770
2 reviews
0 helpful votes
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September 8th, 2024
Verified purchase

Fit on my bike quick, and can't wait to put it to use! Fast delivery too!

Reason I chose this business:

Reputable source

Reason I chose this product:

Wanted a luggage rack meant for my bike

Quality
Thumbnail of user scottb3320
2 reviews
0 helpful votes
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July 29th, 2024
Verified purchase
• Updated review

It's great to be able to find parts for older Harley's. I appreciate J&P Cycles keeping the inventory.

Quality
Great to be able to find parts that fit well on vintage...
March 29th, 2024
Verified site experience
• Previous review

Great to be able to find parts that fit well on vintage motorcycles!

Thank goodness I have J&P to get parts for my older...
October 30th, 2023
Verified site experience
• Previous review

Thank goodness I have J&P to get parts for my older Harley.

Thumbnail of user darrelld266
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I ordered a fork seal set for my bike, and a chrome license plate frame, received the items very quickly.

Reason I chose this business:

Over the years have purchased many items from J&P Cycles, both online, and in store at the Sturgis Location and most recently the Scottsdale Location.

Quality
Thumbnail of user johnk1503
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

I purchased a new ignition from J&P cycles and glad they had a selection that would fit my Harley Davidson FLS. Overall very happy with my purchase and would recommend them to all I know and will be a repeat customer.

Reason I chose this business:

They had exactly what I needed with quality and price.

Quality
Thumbnail of user aliciaf289
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Great products, great prices and fast delivery! I only shop here! I never have any issues or any item that need returned. They always fit my bike and they always have what I'm looking for.

Reason I chose this business:

Best place to by itemsbthat work great for my harley.

Reason I chose this product:

Phone holder are built better than other places. I don't have to worry about it breaking

Quality
Thumbnail of user mikes5258
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

I needed certain parts for my Harley and these J&P had what I needed in stock with speedy shipping no complaints here.

Reason I chose this business:

Looked like higher quality parts then some sites.

Reason I chose this product:

Needed them asap

Quality
Thumbnail of user joshd570
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

I always need fast shipping and I am always happy when I get my box fast. Price is always important too.

Reason I chose this business:

Fast shipping and prices

Reason I chose this product:

Needed them

Quality
Always good
March 8th, 2024
Verified site experience
• Previous review
Thumbnail of user johnm14905
1 review
0 helpful votes
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August 28th, 2024
Verified purchase
• Updated review

J&P has had what I have needed for 40 years for my 52 Pan. Great selection and prices.

Quality
J&P has had what I need close to 40 years for my 52...
August 16th, 2024
Verified site experience
• Previous review

J&P has had what I need close to 40 years for my 52 Pan.

Thumbnail of user stevenj1248
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

J&P has always been a great place to shop and buy parts. I would buy here again

Quality
Shipping
March 29th, 2024
Verified purchase
• Previous review

It took to long to ship. I ordered it on March 8th it didn't ship until the 14th I didn't recieve it until the 18th. It took longer to fill the order than it did for the USPS to get it here. I won't be buying from here again.

Reason I chose this business:

DK was out of stock and Harley didn't stock it at all. I use to buy alot of products but when you moved it seem to go down hill.

Reason I chose this product:

You had it and it was out of stock most other places. I havn't installed it yet we will see. I put one in my bike a few years ago this one is for my Son's.

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Very good you had the part I needed be here next week...
March 7th, 2024
Verified site experience
• Previous review

Very good you had the part I needed be here next week that works.

Reason I chose this product:

You had it it is uot of stock most other places.

Thumbnail of user scottb2276
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

Easy peasy. Found what i wanted and now its on the way. Came as described and priced competitively.

Reason I chose this business:

Its first under 'moto' in my favorites list..

Reason I chose this product:

Price, availability and favorable reviews.

Quality
Thumbnail of user richardg3549
2 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

I made an online purchase and then I called for help finding another item and the gentleman was very helpful and got me hooked up. My order was 2 days earlier than I was expecting it. Thank you for your help.

The gentleman Hooked me up with the right parts.

Reason I chose this business:

I have bought items from them before.

Reason I chose this product:

Because I needed them.

Service
Quality
Thumbnail of user stephenp1900
1 review
0 helpful votes
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July 29th, 2024
Verified purchase

I like the ease of the website based on the search tools and filters. Makes it easy to find what you are looking for fast.

Reason I chose this business:

Always have what I need

Reason I chose this product:

Wear and tear

Quality
Thumbnail of user kimb2772
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

It's always easy to order from J&P cycles and
I've never had a problem with the quality of the products they sell

Reason I chose this business:

I need new tires for our Sportster

Reason I chose this product:

Great price and Free shipping

Quality
Thumbnail of user gregf599
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Found what I wanted, got the sale price, order came quick, no issues, exactly how you want the transaction to be done

Reason I chose this business:

How what I wanted, had a good price

Reason I chose this product:

I had done my research on what I wanted

Quality
Thumbnail of user jamesh8184
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I have a 2024 Honda shadow phantom and i can't find any aftermarket parts for the bike on here

Quality
Thumbnail of user kristopherp56
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Bought a few things off this site the past few years. Always great service and easy to use website.

Reason I chose this business:

Respectable history

Quality
Thumbnail of user brandonc1182
1 review
0 helpful votes
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September 17th, 2024
Verified purchase
• Updated review

Always an easy transaction with J.P. Order the tire on Sat have it on Wends.

Reason I chose this business:

Price, shipping

Reason I chose this product:

Matched my rear tire.

Quality
Second tire purchased from J&P.
June 18th, 2024
Verified purchase
• Previous review

Order gets shipped quick. Was back up and riding in under 5 days.

Reason I chose this business:

The last one shipped quickly

Quality
Thumbnail of user michaelh7143
2 reviews
0 helpful votes
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June 26th, 2024
Verified purchase
• Updated review

I ordered 10mm yellow spark plug wires. I opened the package and there was 8 mm yellow wires. I was more than disappointed. I'm just going to have the 8 mm wired installed. Don't really feel like going through all the hassle of sending the wires back and waiting for the 10 mm wires to be sent out. My mechanic has the bike tore apart now. Don't want to hold him up

Reason I chose this business:

Shopping online for new plug wires for my bike. I logged onto Accell wires and it sent me to J&P. You all had what I was looking for so very pleased with that

Reason I chose this product:

Doing a full tune up on my bike.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.

I really wanted Blue wires for my Bike but Yellow wires...
June 15th, 2024
Verified site experience
• Previous review

I really wanted Blue wires for my Bike but Yellow wires are gonna look awesome too!

Reason I chose this business:

Shopping online for new plug wires for my bike. I logged onto Accell wires and it sent me to J&P. You all had what I was looking for so very pleased with that

Reason I chose this product:

Doing a full tune up on my bike.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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