• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8762

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
315
Negative
243

Instant Feedback

35,685 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,306)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user tuckd1
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

This was the 5th Kuryakyn mustache bar I have ordered from J&P Cycles. J&P Cycles has been an Excellent place to order my Harley-Davidson parts for several years. There are just not enough nice things for me to say about them.

Reason I chose this business:

Great past experiences!

Reason I chose this product:

All of my and my wife’s bikes have had these mustache bars. They’re GREAT!

Quality
Thumbnail of user ivanm484
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase
• Updated review

Satisfied with these products I got from J&P. The delivery is also quick with no issues. Rock on!

Reason I chose this business:

Premium parts and service

Reason I chose this product:

Only the best in the biz!

Quality
Quick and easy
September 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

J&p always has the parts im looking for

Reason I chose this product:

Need to repair the sportster

Thumbnail of user elizah58
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase

I am so glad I heard of your website it is my go to now when I look for parts

I was considering returning my item after I purchased it and got an email very quickly to answer any concerns i had

Reason I chose this business:

Really good quality products not available on amazon or eBay

Reason I chose this product:

To get rid of my ape hanger bars for a more comfortable pair

Service
Quality
Thumbnail of user staffordo2
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase

Always great service and quick delivery's. Customer service has been very helpful in the past.

Reason I chose this business:

Great service and price

Quality
Thumbnail of user ronr1039
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase
• Updated review

Okay, very quick! Just that the item i ordered was not portayed to well online, they were smaller than shown!

Reason I chose this business:

Past business

Reason I chose this product:

They looked good.online!

Quality
Okay, very quick!
July 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past business

Very quick
December 13th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Past orders

Quick and good products
December 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Need parts..

Thumbnail of user steved2189
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Ordered a pair of Boots and when I received them, they were too small. Had to order a size larger. Ordered the new pair and shipped the smaller ones back. Not one problem. Great customer service.
J&P Cycles did great!
Thank you

I had trouble entering some info. Emailed customer service and they emailed me back. Thanks

Reason I chose this business:

Looking at a new pair of boots.

Reason I chose this product:

Like the design.

Service
Quality
Thumbnail of user prestons169
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Needed a set of baffles for my Harley because it had straight pipes and I needed to get it inspected. They are quite the collection of parts, even for a 1988 Sportster.

Reason I chose this business:

Needed parts that I can’t normally find in a motorcycle shop

Reason I chose this product:

Because of necessity

Quality
Thumbnail of user jessep545
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

They had what I needed in stock, and it arrived in the estimated time

Reason I chose this business:

My local motorcycle shop recommended it

Reason I chose this product:

It was the size and style I wanted

Quality
Thumbnail of user michaels13682
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase
• Updated review

I like the choice of all the products that JP Cycles offers. Fast shipping!

Reason I chose this business:

Availability on the parts I want.

Reason I chose this product:

I have several different motorcycles. JP has all I need.

Quality
Shopping experience has been really good!
September 23rd, 2024
Verified site experience
• Previous review
Reason I chose this product:

Upgrades for my motorcycle

Thumbnail of user anthonya1960
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Good experience I ordered a battery for my bike and it came in damaged J&p took care of it and sent me a new one thank you for getting it right

Service
Quality
Thumbnail of user brianp2644
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Seamless. I was truly excited about the ordering what I needed for my motorcycle.

Reason I chose this business:

I chose due to the availability of the items.

Quality
Thumbnail of user camerona172
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

With a little time, patience, and basic electronic skills you can make your Shadow Ace look impressive.
The only let down was when I reviewed the installation Diagrams the words "Turn signal adapter (purchased separately)"...uggg So I had to spend a few more bucks to have the adapters sent. I also had to add four inch extensions to the signal blinker wires so that they could reach up into the headlight bell. I would've paid the little extra money for the kit if the signal adapters were part of the overall package along with six 4" wire extensions with male and female bullet connectors. I realize that not all use original OEM blinkers in their upgrades but some form of 'With/without' check box on the package could avoid future customers from an unnecessary hassle.

I was facing a deadline for the first show which is this Saturday and confused has to how long it would take to get those signal adapters. Also I had no clear indication from your product display that the necessary set screws were included with the adapters or were they missing from the original package. I contacted you to clear this up. I received an answer the following day and the adapters showed up the next day.

Reason I chose this business:

I was looking at several light bars, and the reviews did not impress me. Since my scooter gets registered at auto shows...SHOW CHROME is a must. J&P came to me by word of mouth from fellow riders.

Reason I chose this product:

To ready myself for this summers parade of Auto shows. My Shadow ACE needed the front end spiced up.

Service
Quality
Thumbnail of user chucke124
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

I ordered and received Custom Dynamics Bagz Lights for my 21 CVO Road Glide. When I tested them, the running lights and the turn signals worked but not the brake lights. I called CD to see if I had done something wrong. They said the lights I got would not fit my bike, even though the J&P website said they would. I called J&P and explained to John what Custom Dynamics had told me. John was extremely courteous, very professional, and went above and beyond to ensure that I got the correct part and that I was happy with the order. Because of John's help, I will definitely be ordering from J&P Cycles again and I would highly recommend them to anyone looking for high quality parts and excellent customer service.

See above.

Reason I chose this business:

Competitive price

Reason I chose this product:

Because of their reputation.

Service
Quality
Thumbnail of user jeremyh1138
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

I was very pleased with my purchase from jp cycles. I look forward to ordering with them more in the future!

Reason I chose this business:

They had the product I needed

Reason I chose this product:

Because I needed a tire

Quality
Thumbnail of user jimo829
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Very easy to shop on line here.
Thank you! What would we do without you?

Reason I chose this business:

I found what I was looking for

Reason I chose this product:

Working on my bike today

Service
Thumbnail of user joseg2007
1 review
0 helpful votes
  • Send Message
August 7th, 2024
Verified purchase

I always find the right tires I need for my super cub. And the tires are excellent quality and fast shipping to Texas

Reason I chose this business:

New customer

Reason I chose this product:

I kept seeing continental and wanted to try the brand

Quality
Thumbnail of user stevens4067
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I have bought a horn, handlebars, handgrips, a new tire, and various small screws and knob for my odometer. Always found what I needed theee

Reason I chose this business:

Close to my house and have shipping on stuff that is not in store. Also cheaper than the Harley Dealershio

Reason I chose this product:

Exactly what I wanted at a great price

Quality
Thumbnail of user chrisl2646
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

Received in a timely manner and already installed on my 2006 Nightster. It's nice having a fuel gauge again!

Quality
Thumbnail of user timothym2044
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase
• Updated review

Love your website! Very easy to navigate! When I received my tire you sent me a white wall. I originally ordered a regular black tire. So I am going to try the white wall and see how it looks on my bike. If I like it I will most likely order the rear tire at a later date. If I do not like it I will be sending it back.

Reason I chose this business:

Always choose JP first

Reason I chose this product:

Needed a front tire

Quality
Love your website!
June 12th, 2024
Verified site experience
• Previous review

Love your website! Very easy to navigate

Reason I chose this business:

Always choose JP first

Reason I chose this product:

Needed a front tire

Thumbnail of user colinm591
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

The guys helped me find the exact parts I was looking for, shipped and received quickly

Reason I chose this business:

Best parts and knowledgeable techs

Reason I chose this product:

Parts my bike needed to run correctly

Quality
Thumbnail of user motom13
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Make sure you pay attention to what is and doesn't come with a part you order.

Reason I chose this product:

Others at local race track

Quality
Thumbnail of user jamesw5153
2 reviews
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

Had everything I needed and it was shipped fast. The parts were correct and fit great.

Reason I chose this business:

I have bought from you before.

Reason I chose this product:

I need to replace old parts

Quality
Thumbnail of user nateh227
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Prices were great! Website was easy to navigate. Delivery was fast and parts were exactly what I ordered!

Thumbnail of user bryank527
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

With P cycle it was very easy to find the part that I needed with no confusion and it was fast. Prices were great, and it was shipped in a timely matter.

Quality
Thumbnail of user davidb12517
2 reviews
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

It was a Great Experience to speak to a representative and get issue resolved! THANK YOU FOR ALL THE HELP!

USPS did not deliver product, I couldn’t track my order, so I had to wait 5 days, following a holiday weekend so, the issue was resolved immediately!

Reason I chose this business:

Quick, easy, and nice products

Reason I chose this product:

It convenient for me and good ratings

Service
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?