• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,306 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8762

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
315
Negative
243

Instant Feedback

35,685 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,306)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user arthurc685
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

All the parts were as described and were received in a timely manner. Good quality

Reason I chose this business:

They had what I needed and at an affordable price

Reason I chose this product:

Its what I needed

Quality
Thumbnail of user dank1222
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I ordered the forward control extensions from J&P. Website was straight forward and easy to use. Ship time was very reasonable and I had my product in short time.

The package I received was missing the longer shift rod for the forward control extensions. I contacted J&P the next day. Kevin was great to deal with and helped me out with a partial refund as I was able to source the correct mechanism locally. Very good customer service and I will use them again.

Reason I chose this business:

You had the right product I wanted.

Reason I chose this product:

Because nobody should be cramped on a Harley.

Service
Quality
Thumbnail of user stacyc582
1 review
0 helpful votes
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August 5th, 2024
Verified purchase
• Updated review

Curiosity and helpful when asking questions and very important to them to get you the right item and I was order from them. Thanks again J&P Cycles.

Excellent

Reason I chose this business:

Always have what I need. Great items.

Reason I chose this product:

Great products and is exactly what I need.

Service
Quality
Great and fast
July 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always have what I need

Thumbnail of user justinb1809
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

It was delivered quickly, very high quality part but happened to not work on the wheel that I had so I had to return it.

Very helpful and friendly

Reason I chose this business:

It’s the first place I go to buy parts

Service
Quality
Thumbnail of user jollyr13
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Easy to use. And the glasses seem to be of a good quality. Will do more shopping hy.

Reason I chose this business:

Was told they were good.

Reason I chose this product:

Ride my bike

Quality
Thumbnail of user darrellp210
1 review
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

I love getting parts from J&P Cycles. 90 to 95% of the parts I put on my bike came from J&P Cycles on my 04 Road King Classic

Service
Quality
I love getting parts from J&P Cycles
August 8th, 2024
Verified site experience
• Previous review

I love getting parts from J&P Cycles. Probably 95% of my bike came from J&P Cycles from the wheels and tires to my S&S exhaust and my Quadzilla front fairing and handlebars

I get all of my parts and Harley supplies from J&P...
July 15th, 2024
Verified site experience
• Previous review

I get all of my parts and Harley supplies from J&P Cycles. I love the product selection and the great prices.

Reason I chose this business:

Because I've been putting off changing the oils in my bike for a month or so now.

Reason I chose this product:

Because I need to change my oil, transmission fluid and primary case fluid

Thumbnail of user mattheww779
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

As always ordered parts from JP and as always great price and fast shipping will be ordering from here again!

Quality
Always use jp for alot of various parts always fast...
October 23rd, 2023
Verified site experience
• Previous review

Always use jp for alot of various parts always fast and exact fitment!

Reason I chose this business:

Return customer

Thumbnail of user dennish1484
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Easy ordering, delivered in a timely manner. Price was good for a quality product.

I thought I was to receive a discount with my purchase, but was mistaken. Customer service went ahead and gave me the discount anyway.

Reason I chose this business:

Like the prices and parts are quality made.

Reason I chose this product:

Needed to replace my bad regulator

Service
Quality
Thumbnail of user tl423
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Good experience so far, always professional and have the products and parts on hand

Reason I chose this business:

Had some of the parts I needed

Reason I chose this product:

Getting ready for a road trip

Quality
Good experience so far
August 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had some of the parts I needed

Reason I chose this product:

Getting ready for a road trip

Thumbnail of user cricketr2
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

I love these grips, we use them in Grand Canyon as oar grips and they are wonderful!

Reason I chose this business:

Because j&p is the only place I could find the vintage grips

Reason I chose this product:

They are the best and have been for years!

Quality
Thumbnail of user briceq2
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

It was easy and with oem number it pulled right up. I got my part. Thank You.

Reason I chose this business:

You had the part in stock

Quality
Thumbnail of user jjs100
JJ
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

I bought fork tubes and the seals kit was an option to buy. I didn't have to go looking for it. Made the whole process simple and easy

Quality
Thumbnail of user donnal2025
2 reviews
0 helpful votes
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September 1st, 2024
Verified purchase

I received my parts in a timely manner and they were delivered as quickly as possible.

Reason I chose this business:

They have always been able to deliver the needed parts. They deliver these parts as quickly as possible.

Reason I chose this product:

They were the parts needed for the motorcycle I have.

Quality
Thumbnail of user jesses914
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

The manual it suggested for my bike was good for the motor but it did not have the wiring I needed to see for my bike and I would have given you a 4.9 star but it only had a four because the customer service was so great.

Reason I chose this business:

It's the only place that had my parts in stock ready for delivery the Harley dealerships don't want to work on nothing older than 25 years

Reason I chose this product:

Needed for repairs

Service
Quality
Thumbnail of user waded81
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Got what i paid for, cheap junk product with a great name. Bought the drag specialties highway pegs for my sporty, first 5 seconds of mounting to my highway bars the chrome literally peeled off so now both mounting brackets are copper color.not a great match when the rest of my bike is chrome

Reason I chose this business:

Past positive experiences

Reason I chose this product:

Looks, price

Quality
Thumbnail of user nicholasm1262
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I ordered parts and then I received them just a couple days later. No issues.

Quality
Thumbnail of user sveinatles
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

These didn't quite fit my cvo pro street breakout, but I modified them to fit (thicker fork tubes)

Quality
Thumbnail of user jordanp641
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Easy to navigate the site, had a wide variety of items. The stuff I did purchase shipped fast and I wad satisfied with the quality!

Reason I chose this business:

The site had what I wanted

Quality
Thumbnail of user jeremyv271
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Tires showed up fast, were a great deal, and look great on the bike. Can't believe I didn't do this sooner putting new meat on the wheels.

Mounting and balancing was very quick. Cleaned years of filth off the wheels and re-lined the inside over the spokes

Reason I chose this business:

Have bought from before. Knew they would have best deal/prices And they did

Reason I chose this product:

Wanted to change the look of my bike to white walls

Quality
Thumbnail of user ernests371
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Was able to find the items i needed quickly and was happy were in stock and shipped next day thanks

Reason I chose this business:

Previous customer

Quality
Thumbnail of user davidv2401
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Ordered a Kuryakan brake pedal pad. Larger size over my HD because I extended my controls made it easy to reach around my air breather. JP has always been my go to for parts. It's basic they sell quality they ship fast and fitment is always spot on.at a good price.no reason to shop around always a good experience.

Quality
Thumbnail of user tomr1542
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Good prompt delivery, easy to order, a good price and the free shipping was terrific.

Quality
Thumbnail of user brianr2599
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Great product. It looks good and keeps my brother-in-law from melting his boots on his pipes!

Reason I chose this business:

Prior experience

Reason I chose this product:

Function and looks

Quality
Thumbnail of user blaseh1
1 review
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Fast service and on time also great on returning parts. Good selection too

Fast service

Reason I chose this business:

Good service

Service
Quality
Parts
August 20th, 2024
Verified purchase
• Previous review

Good service, fast shipping. Parts for my rebuild. Decent price

Good

Reason I chose this business:

Good selection

Service
Quality
Thumbnail of user norberts77
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Ordering was easy, fitment was perfect, easy installation and Super Fast Delivery 5 star service and product

Reason I chose this business:

Past purchases

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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