• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8764

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,213
Neutral
316
Negative
243

Instant Feedback

35,700 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,308)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user rickh1313
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Purchase experience was fine, the product however does not work as indicated and has been problematic. It enriched my fuel instead of leaning it out multiple times.

Reason I chose this business:

Previous purchases

Reason I chose this product:

Reviews said they had the bugs worked out with the Vance & Hines FP4… they don’t… wide band o2 sensors are needed for true auto tuning, most auto tuners come with these, the FP4 does not… but it does clear the check engine codes it causes…

Quality
Thumbnail of user curtisa177
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

It was a good and easy experience. Part came as described on website. Came in a fair amount of time.

Quality
Thumbnail of user richardr4243
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Wonderful fast delivery and parts 1 st class hard to find old harley davidson parts

Quality
Thumbnail of user toddc886
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

None that I want to give a comment about I don't like these questionnaire!

Quality
Thumbnail of user chrism4768
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Found the parts I needed at a fair price.
The purchase was easy and convenient.

Reason I chose this business:

They are convenient and had the parts I needed.

Reason I chose this product:

They are aftermarket. Harley Davidson didn't make a penny off of today's purchase.

Quality
Thumbnail of user johnk7182
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Great job had what I needed 👍 fits and looks great stop with all the bull$#*!

Quality
Thumbnail of user darrens541
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Always a good and easy experience. Always buy j&p to stay out of Harley!

Reason I chose this product:

Cause I need it lol

Quality
Thumbnail of user adamk1366
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

One of the parts I bought did not have in the description that I needed additional parts to make it work. So now I have to spend another $30 to make what I bought work.

It was good, I was answered within 24 hrs and had another follow up email.

Reason I chose this business:

It was the first company I found that carried the part I was looking for.

Reason I chose this product:

They had my exhaust I was looking for on clearance at a good price.

Service
Quality
Thumbnail of user ronc1164
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great prices, Bought a windshield fro JP because they were the only ones who carried the tall windshield.

Quality
Thumbnail of user billw740
2 reviews
0 helpful votes
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July 28th, 2024
Verified purchase

Other than the heat deflectors for my bike that are never in stock everything is good and parts are right

Quality
Thumbnail of user davidd6313
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

The product arrived on time. It was exactly what I ordered. I am very pleased with this company.

Quality
Thumbnail of user wendyb1547
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

This was one of the best shopping experiences I've had in a long time! The sales lady was very kind and helpful. My order arrived quickly and I was able to track it the whole time.

Reason I chose this business:

My husband brought me in after he had a great experience.

Reason I chose this product:

Look, comfort and protection

Quality
Thumbnail of user randyg585
2 reviews
0 helpful votes
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September 15th, 2024
Verified purchase

Called in for a replacement and they handled it very nicely and quickly!

Fast and professional!

Reason I chose this business:

Awesome company!

Reason I chose this product:

The best phone holder!

Service
Quality
Thumbnail of user johnm12192
2 reviews
0 helpful votes
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July 2nd, 2024
Verified purchase

I purchased some Axcel high-performance spark plugs and they wasn't exactly what I thought they were supposed to be, but they said they would work in my bike. I installed them. The bike was backfiring and popping, and I took them back out after riding around the block on it and told him that they wasn't working like I expected, and I wasn't satisfied with them, and they give me a refund even though they had been used. I was very impressed and proud that they give me back the money that I spent for these plugs. I didn't have to return them or anything, and I've never dealt with any company that would do that for somebody so they went over backwards to do, what I was hoping they would do impressed

The customer service was great and been over backwards to help me with my issues and was very fortunate on my part that they stood with me and help me

Service
Quality
Thumbnail of user robertp3020
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

Love how you can enter your bike and it will tell you if it fits or not. 😎

Reason I chose this business:

Nice products for reasonable cost

Reason I chose this product:

Sporty and safety

Quality
Thumbnail of user guadalupet50
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Had to return one item, did not know brake pads where included in the item. C

Quality
Thumbnail of user eddiea202
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Easy website to navigate and search for parts. I like the GREEN bar to confirm fitment.

Reason I chose this business:

Part availability and price.

Quality
Thumbnail of user stevenm3377
1 review
0 helpful votes
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June 28th, 2024
Verified purchase

With no previous experience disassembling the passenger foot boards, it was a bit of a challenge. Basic instructions would have been helpful. Also the holes for the pivot pins had to be cleaned with a file, to allow pins to be inserted.

Reason I chose this business:

Offered the part that I wanted.

Reason I chose this product:

Needed the raised passenger foot board brackets for my wifes comfort.

Quality
Thumbnail of user ryanw1447
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Nice tail light I love it! Would highly recommend! I will be buying from JP Cycles again.

Quality
Thumbnail of user dynal5
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Easy to navigate and great product! Fast shipping, although not sure why it came in three separate packages.

Reason I chose this business:

Used in the past

Reason I chose this product:

Need new rear tire, so decided to go whitewall for that different look and sense removing tires might as well change brakes.

Quality
Thumbnail of user williams7347
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Ordered a part that unfortunately had an incorrect hardware set but it was promptly remedied by the J&P staff. Couldn't be happier with the immediate service/correction and attention to customer service!

They immediately replaced incorrect hardware shipped with the air cleaner.Very happy with customer service(Jena) and J&P overall! Will continue to be a customer!

Service
Quality
Thumbnail of user jackf920
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I ordered tires and they were exactly as described. And very fast shipping. Thank you!

Quality
Thumbnail of user sherryh866
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I forgot the name of it...we followed directions that were on the bottles...it was perfect

Reason I chose this business:

Shop there often for bike stuff

Reason I chose this product:

Because it was Ava

Quality
Thumbnail of user williams7456
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very impressed with how quick I received the order
The 2" antenna seems to be better than the factory one, radio stations come in better

Quality
Thumbnail of user donaldq179
2 reviews
0 helpful votes
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September 9th, 2024
Verified purchase

This is one of the two parts places that I get parts from I try to stay away from all others except for Cycle Gear but you guys own Cycle Gear

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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