• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8770

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,220
Neutral
316
Negative
243

Instant Feedback

35,720 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,315)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user otisw12
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

Quick ship, great price! Wonderful selection. Always a pleasure to shop with J& P

Reason I chose this business:

Readily available

Reason I chose this product:

I needed for a project bike

Quality
Great Price
November 5th, 2023
Verified site experience
• Previous review
Thumbnail of user christopherd2210
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Received kit quickly. Packaged well. Looking forward to getting it installed

Reason I chose this product:

Part was mentioned on a blog/ group for Big Dog bikes

Quality
Thumbnail of user carrollr43
2 reviews
0 helpful votes
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September 23rd, 2024
Verified purchase

Good well made product fair price would buy from j&p cycles again

Quality
Thumbnail of user michaelw7695
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

It took a few day for them to ship my order. No the 24 hours they advertised

Quality
Thumbnail of user marioc581
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Awesome kit. Great fit for my 2023 Low Rider S. Installed by HD Dealership.

Reason I chose this business:

Recurrent customer. Always a positive experience.

Quality
Thumbnail of user tors21
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Great quality, the chrome is perfect. Fit perfectly and looks amazing.

I was wondering where it was because it hadn't shipped, but it actually had and was here the next day

Reason I chose this business:

I've used you before

Reason I chose this product:

I've been thinking about it for a while and looking at other bikes that had it installed

Service
Quality
Thumbnail of user marcosv92
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Easy and quick shopping experience. Received exactly what I ordered.

Reason I chose this business:

Had the part I needed.

Quality
Thumbnail of user stevenb3342
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

Efficient ordering. J and P site very easy to use. Reliable process, and their tech support
Is invaluable.

Reason I chose this business:

I've been a customer for some time now. Great products, great people.

Quality
Always a great experience
May 17th, 2024
Verified purchase
• Previous review

Clear and efficient. I have been buying from J&P for several years and have always been
Pleased with quality and ease of ordering. Tech support has been very helpful.

Reason I chose this business:

Previous purchases

Quality
Been buying from J & P for years
December 14th, 2023
Verified site experience
• Previous review

Been buying from J & P for years. Always a pleasure.

Thumbnail of user clintonu4
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Bags fit and function as expected. I maybe should have gone one size larger but they work fine.

Quality
Thumbnail of user timj519
2 reviews
0 helpful votes
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September 21st, 2024
Verified purchase

Fast shipping, great price, I called to ask questions and they were very helpful

The rep was very helpful

Reason I chose this business:

Reputation and availability of products I wanted

Reason I chose this product:

I run Performance Machine rims and wanted new rotors

Service
Quality
Thumbnail of user franklinm208
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

They were easy to find, easy to purchase, and they fit as was expected.

Reason I chose this business:

I like the web site and their products and support.

Quality
Thumbnail of user johnl7692
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Bought a rocking jacket for the second time in less than two years.

Reason I chose this business:

Customer service

Quality
Thumbnail of user davidm11806
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Good, fast, pricing, selection, quality, how to videos, hd

Reason I chose this product:

Best for my fit

Quality
Thumbnail of user richardo1700
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

My dealing with J&P Cycle has been a pleasant one no issues whatsoever Parts come when they say they will come in good condition I ride a BMW so I only get Tires and Brakes but I would recommend them for anything oh and by the way I talk to text so if anyone get confused

Reason I chose this business:

Like the prices when I first started looking

Reason I chose this product:

Because I needed it

Quality
Thumbnail of user javierg333
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything went smoothly since the moment I logged on their website

Quality
Thumbnail of user lesliet538
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything was great. A little weird getting multiple packages.

Quality
Thumbnail of user bs752
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Quick easy ordering of quality products and fast delivery!

Quality
Thumbnail of user johns5639
3 reviews
0 helpful votes
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September 20th, 2024
Verified purchase

Happy with product. Communication could be better at JP. A little pricey. Easy install.

Pricing and discounts

Reason I chose this business:

Ordered in the past and price

Reason I chose this product:

Curiosity to see if it worked.

Service
Quality
Thumbnail of user calvina116
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Pay $20 extra on the $30 part for two day shipping receive order six days later

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. I looked into your issue and see a refund was issued for your shipping.

Thumbnail of user michaelm14873
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Very pleased with riser extension. Good customer service tech.

Reason I chose this business:

Good vibrations on the adds.

Reason I chose this product:

Just what I needed.

Quality
Thumbnail of user terryk960
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

User friendly website, lots of merchandise, good quality, fast shipping!

Reason I chose this business:

Like what they have to offer

Reason I chose this product:

Appearance and quality

Quality
Thumbnail of user billyl380
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

If you own a Harley, you have to save everywhere you can!, this is the place!

Reason I chose this business:

Reputation, past experiences

Quality
Thumbnail of user michaelg7358
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

J&P Cycles had the tires I was looking for my vintage Kawasaki. They arrived fast and look awesome!

Reason I chose this business:

They were the only ones that had the tires I was looking for at a decent price!

Reason I chose this product:

The only brand of tires that would fit my bike.

Quality
Thumbnail of user jessen211
2 reviews
0 helpful votes
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September 20th, 2024
Verified purchase
• Updated review

Installed in 20 minutes, works great, good clear directions

Reason I chose this business:

Site is later out so I can navigate easily

Reason I chose this product:

What was recommended

Quality
89 sportster parts
April 26th, 2024
Verified purchase
• Previous review

Packages came very quickly, everything was perfect, very happy!

Reason I chose this business:

They have the most sportster parts, but the best part is your website is easy to navigate and doesn't bug out

Reason I chose this product:

Best price, with the clearest descriptions

Quality
Thumbnail of user jasons4093
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Finally found a pair that fits and looks great. Now I can truly ride in style.

Reason I chose this business:

Advertisement

Reason I chose this product:

Look and function

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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