• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,315 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8770

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,220
Neutral
316
Negative
243

Instant Feedback

35,720 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,315)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user billyl380
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

If you own a Harley, you have to save everywhere you can!, this is the place!

Reason I chose this business:

Reputation, past experiences

Quality
Thumbnail of user lesliet538
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

Everything was great. A little weird getting multiple packages.

Quality
Thumbnail of user kimberlyb3015
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Had to get a new seat for a harley 48, perfect condition and fast shipping.

Quality
Thumbnail of user box2
Bo
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Ease of look up and checkout. Price was cheaper than H-D and product looks great

Reason I chose this business:

Great company

Reason I chose this product:

Better price than harley

Quality
Thumbnail of user jerryc1205
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

Bought all kinds of stuff on my rebuild 2001 Suzuki Bandit! Its one of a kind rebuild! Id go anywhere on it!

Reason I chose this business:

Fast easy service!

Reason I chose this product:

Rebuild 01 Suzuki Bandit 600s

Quality
Quick, Simple, Fast dilivery
July 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Fast service

Reason I chose this product:

Quality/ Price

New chain an sprockets
July 2nd, 2024
Verified purchase
• Previous review

Received quick service! Parts are of quality. Perfect Fit! Color options are sweet!

Reason I chose this business:

Repeat customer! Happy with service ‘

Reason I chose this product:

Needed New parts!

Quality
Fast service
March 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Bought here before

Reason I chose this product:

What I needed f/ price

Thumbnail of user georgeb2746
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Easy shopping and ordering experience, I received my order quickly with no hassles.

Reason I chose this business:

Best prices and selection

Reason I chose this product:

I needed tire irons for work.

Quality
Thumbnail of user heathh98
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

My phone conversation was a bit better than in store but it's all good

Reason I chose this business:

Price / selection

Reason I chose this product:

Needed a rear tire

Quality
Thumbnail of user johnd9702
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Quality product and fast delivery. Plenty of available products.

Reason I chose this business:

Past positive experience.

Reason I chose this product:

Fit and style and cost.

Quality
Thumbnail of user nickh1192
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Very easy to use and great descriptions. Fast shipping at great prices

Reason I chose this business:

Always reliable

Reason I chose this product:

Because they work well

Quality
Thumbnail of user roberts11032
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I received my order in a timely manner. I'm very pleased with you service.

Quality
Thumbnail of user daves2281
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Everything for as it should have. Always satisfied with the product I buy from there

Reason I chose this business:

I am always satisfied

Quality
Thumbnail of user jasong785
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

Always have what I need in stocks with great prices and fast shipping

Reason I chose this business:

Selection, availability, pricing, fast shipping

Reason I chose this product:

Love the Shinko 777 for my 07 VN1600 Nomad. This is the best tire I've found for my bike.

Quality
Thumbnail of user robertw5854
1 review
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

JPcycles is the place to go! The right part, when you need with awesome customer service!

Service
Quality
Awesome customer service
November 21st, 2023
Verified site experience
• Previous review
Thumbnail of user nicholasg781
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Shipping was reasonable, got the parts I needed! Thanks again

Quality
Thumbnail of user garrys244
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Very easy website to follow (although my 10% off my first order code did not work).

Reason I chose this product:

Original broke off bike

Quality
Thumbnail of user rosep698
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Right part and super fast delivery. With instructions even

Reason I chose this business:

Pice and service

Quality
Thumbnail of user howarda197
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Ordered the tires and within forty eight hours they were on my frond steps.

Reason I chose this business:

Recommended by my mechanic.

Reason I chose this product:

Best tires I have ever had on this bike of 77K miles.

Quality
Thumbnail of user keitht368
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I ordered some Rocker Lockers and they came in well before the expected arrival date.

Reason I chose this business:

They carry about everything.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user donavanc4
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The tire I ordered came in a great time and once I put it on the tire has been great

Reason I chose this business:

Heard great things

Reason I chose this product:

Heard great things

Quality
Thumbnail of user darciel24
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Easy shopping. Corrects parts came quickly and were easy to install and work great. Thank you!

Reason I chose this business:

Suggested by a friend

Reason I chose this product:

Needed new brake pads

Quality
Thumbnail of user markmarkym
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Awesome wow wow wow stop emailing me wow thanks for a great product

Reason I chose this business:

Convenience

Reason I chose this product:

Fit my bike

Quality
Thumbnail of user kevh27
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

I received the wrong part the first order and having to pay return mailing would have been almost as much as the part so im just stuck with a part i didn't even order but the part that I ordered the second time was perfect and fast shipping

Reason I chose this business:

Saw the advertisement

Reason I chose this product:

Old one was broke

* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com so we can assist you and make this right.

Thumbnail of user gregoryb1512
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Always the place I shop for for my parts and gear. Fast shipping and always good prices.

Reason I chose this business:

Always has the oil I need

Quality
Thumbnail of user kevinb4107
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Price was fair, shipping was fast. They also have a military discount. Thanks for helping out a veteran in the Biden-Omics era.

Reason I chose this business:

Lowest price

Reason I chose this product:

I want my pipes to be loud

Quality
Thumbnail of user taylorb743
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Received items much sooner than expected, not bad prices and seems to be good quality

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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