• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,318 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8773

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,223
Neutral
316
Negative
243

Instant Feedback

35,736 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,318)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user sonyac248
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Great customer service responded and answered questions and update us

Service
Quality
Thumbnail of user williamr3935
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

All parts were received on time as promised. We did a complete overhaul.

Reason I chose this business:

Price and reputation

Quality
Thumbnail of user dylanm577
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Had what I needed, came within a week. Will shop with them again.

Quality
Thumbnail of user randyh1150
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Found what I needed, good prices, and shipped quickly. Great online service

Reason I chose this business:

Usually have what I need in stock.

Reason I chose this product:

Found what I needed

Quality
Thumbnail of user lje15
LJ
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Multiple Items do not always ship together, but usually a couple days apart

Items did not ship together. just called to verify that the other part was shipped.

Reason I chose this business:

More to choose from

Service
Quality
First time user
September 4th, 2024
Verified site experience
• Previous review

First time user. Found everything I needed. Easy lookup.nice

Thumbnail of user leonardm383
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

I know I can always count on JP Cycles to provide great service and great products, so I will continue to do business with them.

Reason I chose this business:

Availability of parts, quality service

Reason I chose this product:

High ratings and reviews

Quality
I appreciate being able to find what I need at JP,...
May 25th, 2024
Verified site experience
• Previous review

I appreciate being able to find what I need at JP, you have never let me down.

Reason I chose this business:

Reputation and availability of parts

Reason I chose this product:

Quality products

Thumbnail of user deano115
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase

Easy to find, order and delivery/tracking was spot on. Great experience!

Reason I chose this business:

Internet search

Reason I chose this product:

Aftermarket fit for my motorcycle

Quality
Thumbnail of user royo216
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Received sooner than expected looks like the advertisement

Quality
Thumbnail of user richards6882
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

User friendly web site fast shipping pricing good
Large choose of brands

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Product had good reviews

Quality
Thumbnail of user frankb2030
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Product ordered and confirmed on 8-26-24, order received around noon on 8-29-24.

Quality
Thumbnail of user jonathana861
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Fit like a glove. Super happy and thankful for the discount.

Quality
Thumbnail of user terrellc55
3 reviews
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Great website and fast shipping and great product will be returning to buy more stuff

Reason I chose this business:

Prices and quality

Quality
Great product and service
August 11th, 2024
Verified site experience
• Previous review
Great price and great product
August 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best prices

Thumbnail of user jefferyk136
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase
• Updated review

Everything I have ordered has came in a timely order and no issues great service, thank you very much

Reason I chose this business:

They have a good reputation and I know why now that I have used them

Reason I chose this product:

Built a custom street glide for myself, liked all the parts they offer

Quality
Great service and quick delivery
May 27th, 2024
Verified purchase
• Previous review

When I called about the part I ordered they knew what I was asking about and led me to the right direction, was impressed for sure and thankfull for the help

Knew exactly what I was asking about and told me how to research it

Reason I chose this product:

Wanted something different than what everyone else is doing

Service
Quality
Thumbnail of user ronaldp1106
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

I've ordered many things from J&P and never had an issue. Great company and great parts.

Reason I chose this business:

Repeat customer

Reason I chose this product:

Improvements

Quality
Thumbnail of user josephm4269
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Needed tech support to ensure correct parts very helpful and got me to what I needed

Service
Quality
Quick and easy
November 8th, 2023
Verified site experience
• Previous review
Parts in stock and prices are reasonable
October 9th, 2023
Verified purchase
• Previous review

Found exactly what I needed in stock and reasonably priced and very fast shipping

Reason I chose this business:

Price and shipping

Reason I chose this product:

Quality and price

Quality
Always great prices and very fast shipping
October 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Easy to navigate the website parts are always instock and free shipping

Thumbnail of user jiec12
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

So far so good! Those parts and helmet are great. I'll come back to shop again.

Quality
Thumbnail of user paulah1016
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Easy ordering, well made and fast shipping!
Well worth the money, will order from them again!

Reason I chose this product:

My local dealership was rude and didn’t have what I needed! So I found J&P cycles by chance!

Quality
Thumbnail of user johnk6197
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Easy to navigate site, order came faster than originally expected like 3 days earlier which was awesome. Competitive prices and have bought from in the past in store first Time online but great experience thank you J&P

Reason I chose this business:

Best price free shipping

Quality
Thumbnail of user wayned663
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Very happy with ordering time and delivery. I will order future products from the website

Quality
Thumbnail of user blakes327
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Great page and prices. Good options. Quick and easy. Very professional

Reason I chose this product:

Kinda affordable. Fast and easy

Quality
Thumbnail of user randye412
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase

Good parts at good price. Customer service has always been helpful

Reason I chose this business:

Parts in stock and fast shipping

Reason I chose this product:

Have to rebuild carb on my ‘68 shovel

Quality
Thumbnail of user ericm2795
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Good first time experience, will use again when I need more parts.

Reason I chose this business:

Google search and seemed to have good reviews.

Reason I chose this product:

Good brand and seemed competitive on price.

Quality
Thumbnail of user melvinh224
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Got my tires in two days! They had the exact sizes I needed and a great price.

Reason I chose this business:

Past good experience.

Reason I chose this product:

Past experience.

Quality
Thumbnail of user jordanm924
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great service, fast shipping. Good product. I will definitely come back to shop with them!

Quality
Thumbnail of user johnnyr535
1 review
0 helpful votes
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September 13th, 2024
Verified purchase
• Updated review

Fast service from folks you can trust. Weird shipping-one order may come on three different days.

Reason I chose this business:

Because i have a paper catalog to look at...do not like online only stores. And sometimes free stickers

Reason I chose this product:

Fair pricing and fast shipping

Quality
Like family
June 25th, 2024
Verified purchase
• Previous review

Fast and very helpful service-job well done. Old 1975 fxe is on the road again!

j and p helped me ,even when i messed up the order .very good to have someone on my side..thanks

Reason I chose this business:

Because i still have a paper catalog but worn thin.

Reason I chose this product:

Great service

Service
Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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