• J&P Cycles

J&P Cycles

Write a Review

Overview

J&P Cycles has a rating of 4.7 stars from 9,299 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8755

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,206
Neutral
315
Negative
243

Instant Feedback

35,664 reviews

45
See all photos
How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,299)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user danield2882
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase
• Updated review

Pretty easy to look around.
The military discount doesn't seem to be working. It locks up during registration.
I have been pleased with previous purchases but this time the box was clearly a return with multiple return stickers. AND…. The fairing is broken!

Reason I chose this business:

Assortment and past purchases

Reason I chose this product:

It is just what I was looking for

Quality
Pretty easy to look around
June 17th, 2024
Verified site experience
• Previous review

Pretty easy to look around.
The military discount doesnt seem to be working. It locks up during registration

Reason I chose this business:

Assortment and past purchases

Reason I chose this product:

It is just what I was looking for

Thumbnail of user jonathonf46
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I didn't know about the 10% off until after I placed it order. Was then given a discount on my next order

Reason I chose this business:

Been a customer for years

Reason I chose this product:

$#*! wears out

Service
Quality
Thumbnail of user lawrenced729
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

Like many internet businesses, parts from 3rd parties are made available. Most of the parts are great, some good, and a few less so. Also, J&P uses package delivery services, and issues outside of their control can arise from delivery.

Package lost in shipment. J&P sent another to me.

Reason I chose this business:

The original need from J&P was for metric bike rotors. Their aftermarket units were cost-effective and reliable.

Reason I chose this product:

I work on my own bikes, and have a need for a wide range of parts.

Service
Quality
Thumbnail of user jeffs3408
2 reviews
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase

No problem with JNP cycles everything went fast and smooth, but the Memphis shades windshield that was supposed to be OEM for my Harley softail had 10 holes and not one of them lined up with my OEM bracket

Quality
Thumbnail of user sterlingd38
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

The part number said it fit my primary cover, but when I went to do the fluid change and change the derby cover gasket, the gasket was too big and wouldn't sit in the grooves so I had to use my old one. Not sure what's going on and I'm positive I ordered the right part. Drain plug o rings were fine

Reason I chose this business:

I like the site

Reason I chose this product:

Thought it would fit

Quality
Thumbnail of user danielf2109
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

I have a 16 year old Shoei open face helmet and I replaced it with another of the same. I had a face shield from J&P cycles on it, and it fit fine. The new one had too sharp a curve, and the center snap kept unsnapping,, when I raised the shield. Sent it back.

Printed out a return FedEx label.

Reason I chose this business:

Ordered the same face shield I had before on my old helmet, but this time it wouldn't work. Center snap kept unsnapping.

Reason I chose this product:

Had the same thing before.

Service
Quality
Thumbnail of user terryl1196
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Got what i ordered in a timely manner. Cost was as expected. & it was easy enough to find online

Reason I chose this business:

I’m a rewards member & they sha’s what I needed

Reason I chose this product:

Other people recommended them

Quality
Thumbnail of user als717
1 review
0 helpful votes
  • Send Message
July 17th, 2024
Verified purchase

Good job, I got what I wanted in a timely order. Haven't installed the parts yet. I used the site's suggestion feature for parts that fit my moto, so hopefully they match

Thumbnail of user thomasw3101
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase
• Updated review

Online ordering was a breeze. Shipping was fairly fast even though it seemed like I was going through a 3rd party.

Reason I chose this business:

I'm hoping the spring fits
I'll let you know tomorrow.

Reason I chose this product:

I needed it!

Quality
Really quick and easy to find my part!
November 24th, 2023
Verified site experience
• Previous review

Really quick and easy to find my part! Highly recommend J & P Cycles!

Reason I chose this business:

Past orders

Thumbnail of user kathleens2766
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

The order came in pretty quickly. I installed them on my bike, one pipe was easier than the other to install them in.

Reason I chose this business:

They had the product I needed.

Reason I chose this product:

I have straight pipes with no baffles, it was too loud so I bought baffles to help with the sound.

Quality
Thumbnail of user divines13
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I found exactly what I needed and delivery was fast and on time I must've been on the site 10 minutes maybe five.

Quality
Thumbnail of user joshuam1762
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Very satisfied and look forward to my next purchases. Getting the product sooner than expected is always a pleasant surprise.

Reason I chose this business:

Availability and pricing and how soon I would be getting the product. Seemed like a well built website for a well built company.

Reason I chose this product:

Quality of a well known brand and fello riders told me about their satisfaction with the product.

Quality
Thumbnail of user gregh1419
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Fast delivery although one was delivered to my neighbor. Satisfying return on one that was wrong position.

No problem with the mistake and return.

Reason I chose this business:

Good prices quality tires.

Reason I chose this product:

Good prices quality tires.

Service
Quality
Thumbnail of user edwardg1177
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase
• Updated review

J&P Cycles is my go to for Harley parts and supplies. With a huge inventory and extremely fast service.

Reason I chose this business:

J&P has the largest inventory and the best prices

Reason I chose this product:

I needed a wide variety of items to complete my restomod project.

Quality
J&P Cycles makes it easy to find and order the parts that I need.
May 25th, 2024
Verified purchase
• Previous review

J&P Cycles has what I needed and makes it easy to look up. The process is easy to understand and complete.

Reason I chose this business:

The only place to find my kicker spring cover

Reason I chose this product:

Needed to replace existing parts

Quality
Thumbnail of user omarm368
1 review
0 helpful votes
  • Send Message
July 14th, 2024
Verified purchase

When ordering the site said I had 10 hours to checkout to get my order by a certain day with 2 day shipping. Unfortunately that was inaccurate and delayed by one additional day.

Reason I chose this business:

Selection and pricing.

Reason I chose this product:

Reviews and brand reputation of the product.

Quality
Thumbnail of user montanaf2
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Ordered some spark plugs for my 1999 1200 sportster and they came asap and with no issues.

Quality
Thumbnail of user briang2504
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

I had the part numbers I required so ordering was easy. Without them I found the site to be difficult to locate what I wanted

Reason I chose this business:

Reference from mechanic

Reason I chose this product:

Reference from mechanic

Quality
Thumbnail of user jeffw2041
1 review
0 helpful votes
  • Send Message
July 20th, 2024
Verified purchase
• Updated review

I found the parts for the bagger right away and was happy to see the condition it arrived in.

The site is good. I'm just having trouble finding parts for my springer soft tail.

Reason I chose this business:

Always Find what I need and the parts are always correct fit for the job.

Reason I chose this product:

Time for an upgrade. Looks like what I was looking for can't wait to finish the project.

Quality
Site is good, just having trouble finding parts for...
July 8th, 2024
Verified site experience
• Previous review

Site is good, just having trouble finding parts for my springer soft tail.

Reason I chose this business:

Always Find what I need

Reason I chose this product:

Time for an upgrade. Looks li,e what I was looking for.

Thumbnail of user hermana56
1 review
0 helpful votes
  • Send Message
July 10th, 2024
Verified purchase

They are not your average people, they make it very easy for all their customers, I have been a customer for over 10 years and they have always come through. J p cycles The Best.

Quality
Thumbnail of user toddm1197
1 review
0 helpful votes
  • Send Message
July 18th, 2024
Verified purchase

They didn't have the part in store so I ordered it through them and got the part in four days. The part is installed and I am happy with it. It beats the Harley plastic junk.

Reason I chose this business:

Close to me and good service.

Reason I chose this product:

To fix Harley crap.

Quality
Thumbnail of user stephenm3281
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

Didn't expect the seat to arrive as quickly as it did. Even the Saddleman sight said things may be delayed. Was looking for a seat to appease my wife. Had the weekend planned to ride and as I stated the seat came quickly so everything worked out.

Reason I chose this business:

Hoping it's not like all the other bull$#*! sites out there. Fingers crossed. Though disappointed I couldn't get 10%. It stated that this is not my first purchase. Maybe I bought something in the past but the memory isn't what it used to be

Reason I chose this product:

Hoping it will be comfy for my wife. She finally decided to try riding again

Quality
Thumbnail of user jerryl1004
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Perfect as always with these guys. They get me what I want, need and do it consistantly and fast.

Reason I chose this business:

I'm a repeat customer

Service
Quality
Thumbnail of user jonc816
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

Be cautious. If it sounds too good to be true. Shipping next day is a waste.

None existent.

Reason I chose this business:

Just popped up on the internet.

Reason I chose this product:

Seemed to be what I was looking for.

Service
Quality
Thumbnail of user michaelw7430
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Purchased and received in a timely manner a rear battleaxe tire and a tube for my royal enfield interceptor. Parts were well packaged and I installed the same day.
Handles much better than the kenda that was on it.

Reason I chose this business:

Returning customer.
I must say, I liked j&p better back in the day.
My old account no longer functions. Have made a few purchases since as guest.

Reason I chose this product:

Many people on RE pages recommend the battle axe tires.

Quality
Thumbnail of user kiethv1
1 review
0 helpful votes
  • Send Message
July 24th, 2024
Verified purchase
• Updated review

Hard to get parts for a shovel head at the dealers, and there are a lot of older bikes out there, Thanks J&P for having a line of that hard to find, older bike stuff

Reason I chose this business:

Looking for a clutch and stuff, found them shopping on the internet, good prices, and had everything i needed so far

Reason I chose this product:

Available parts, Price

Quality
Did good finding correct parts, just not that computer...
July 19th, 2024
Verified site experience
• Previous review

Did good finding correct parts, just not that computer friendly

Reason I chose this business:

Others didnt have what was needed

Reason I chose this product:

Needed new clutch, bought from J&P recently,have not hesitated to buy parts and pieces from these guys

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

How do I know I can trust these reviews about J&P Cycles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about J&P Cycles?