• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1267
  • Quality
    8781

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,231
Neutral
316
Negative
243

Instant Feedback

35,764 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,326)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user karlf184
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

Did not fit my bike but was able to return and have ordered what should work

Understood my issue saw I had contacted them and gave me free return shipping since it was their fault

Reason I chose this business:

Had what I was looking for

Service
Quality
Had to reorder due to first one did not fit my bike,...
September 9th, 2024
Verified site experience
• Previous review

Had to reorder due to first one did not fit my bike, they allowed me to return due to I had chatted with them about which of the two I was looking at was best

Reason I chose this product:

Liked the look

Easy to find what I was looking for and chat worked...
August 31st, 2024
Verified site experience
• Previous review

Easy to find what I was looking for and chat worked for what you suggested for my bike

Reason I chose this business:

Had what I was looking for

Thumbnail of user dawns1893
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great. No issues. Everyone is happy. Would buy from this company again

Quality
Thumbnail of user lisad3612
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Experience was absolutely wonderful and ordering is so easy.

Quality
Thumbnail of user rafaelj72
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Easy and faster, Please enter at least 50 characters. Thanks

Quality
Thumbnail of user ericm2699
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Put in order for axle kit. Received an empty torn box thanks to usps. Called j&p cycles customer service talked to Jason l he sent another one fedex. Received axle kit fast service great customer service they care about customers. 5 stars

Super great

Reason I chose this business:

Seems like they are the only ones that has parts in stock

Reason I chose this product:

They have them

Service
Quality
Thumbnail of user jasona1624
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Fast and easy quick delivery got it 3 says early and it was packed nicely

Reason I chose this business:

Good selection on parts

Reason I chose this product:

Had them on previous bikes

Quality
Thumbnail of user scottg2173
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I wish they would specify the exact type of fittings rather than calling it "universal". I am working with parts that are metric apparently, so the "universal" line should be called "American" for clarity.

Quality
Thumbnail of user michaelb12844
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Shipped quick and arrived quick and it's the right tire not much else to say

Reason I chose this product:

Shinko makes a good tire for less

Quality
Thumbnail of user johnc12338
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Good tire. Shipped on time, arrived in good condition...

Reason I chose this business:

Only place showing tire in stock

Quality
Thumbnail of user toddb1156
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Easy, I got what I ordered in a reasonable time frame. Quality is excellent.

Reason I chose this business:

Pricing and quality, 2nd pair of gloves I’ve ordered and both pair fit perfectly. Will definitely order again.

Reason I chose this product:

Riding gloves

Quality
Thumbnail of user michaelf5052
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

Good I hope the part I got will work.
My shifter is discontinued from Harley

Reason I chose this business:

Best for aftermarket parts

Rest in peace Mr John Parharm
January 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

They are the best

Thumbnail of user seanp736
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Anytime I need parts for my Harley, I look at J&P Cycles first, I found exactly what I needed to fix my bike for the fairest cost around.

Reason I chose this business:

I chose J&ap Cycles because I've never had a bad experience shopping with them, and they always get my order correct and into my hands fast.

Reason I chose this product:

I chose the parts because they were what I needed and the were a perfect replacement for what needed to be changed

Quality
Quick and easy shopping for the parts I need for my...
August 27th, 2024
Verified site experience
• Previous review

Quick and easy shopping for the parts I need for my Harley.

Reason I chose this business:

J&P had the parts I needed in stock and I have shopped with the company before.

Reason I chose this product:

Chose the parts so I could repair my vehicle and get back on the two wheels I love.

Thumbnail of user michaelg7317
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Nice quick delivery without any issues, relay is installed and all is well

Quality
Thumbnail of user robbiem230
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I got what I wanted sooner than expected and that was awesome

Reason I chose this business:

Friend suggested you

Quality
Thumbnail of user alfredb280
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

FedEx delayed the order about a week from when I ordered the parts

Quality
Thumbnail of user chadb705
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Great selection and pricing. Super fast shipping, everything arrived in great condition.

Quality
All good, fast response time
September 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price / Selection

Thumbnail of user jpi8
JP
3 reviews
0 helpful votes
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September 7th, 2024
Verified purchase

😊 easy shopping experience! Your site is easy to use. Thank you

Quality
Thumbnail of user richardn1740
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Was ordered and shipped in a timely manner. Great product and highly recommended

Reason I chose this business:

Always in stock

Reason I chose this product:

Great product

Quality
Easy as always
September 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Parts on hand

Reason I chose this product:

Needed them

Nice and easy
September 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Parts available

Right parts and easy ordering
September 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Parts always in stock

Thumbnail of user deborahs3447
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I would say the best place to order motorcycle parts from. The chat room was very knowledgeable and helped guide me in deciding what tires to order for my road conditions. Overall great easy experience. Definitely have my business!

Reason I chose this business:

Recommended by other bikers

Quality
Thumbnail of user ericw2270
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I ordered tires. They were in stock; at a warehouse near me; and they were delivered faster than expected with no shipping charges. Price is the same as everyone else's, to the penny, so no advantage or disadvantage there.

Reason I chose this business:

Product in stock; fast shipping; price the same as everywhere else; past experience with reliable service.

Reason I chose this product:

Good experience with Metzeler tires over many years; wanted to try their new Cruise Tech multicompound tires on my Street Glide

Quality
Thumbnail of user robs1248
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

Quick and easy process, I've never had any issues with my orders. Been purchasing from JP for over 24 years.

Reason I chose this business:

The items I need are in stock

Reason I chose this product:

My motorcycle service and maintenance were in stock

Quality
Thumbnail of user markb5462
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Easy to order
Shipping could be faster but quality is on top
If you want to buy bike parts this is always a good experience

Reason I chose this business:

Quality parts for everything from spark plugs to custom appearance items

Reason I chose this product:

Custom look

Quality
Thumbnail of user tomb2579
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

I made an email inquiry prior to ordering and received a reply with links. You can't ask for much more than that!

Reason I chose this business:

Prior customer

Reason I chose this product:

I needed them

Quality
I made an email inquiry and received a reply with links
July 22nd, 2024
Verified site experience
• Previous review

I made an email inquiry and received a reply with links. You can't ask for much more than that!

Reason I chose this business:

Prior customer

Reason I chose this product:

I needed them

Thumbnail of user fredaj21
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Promo discount offered on the website will not work...too much excluded to be of any value at all.

Reason I chose this business:

Online search

Reason I chose this product:

Specific tire

Quality
Thumbnail of user thomasf2212
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Fast delivery. Good price vs eBay……………………………………………………………………….…

Reason I chose this product:

Quality and lower price the eBay.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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