• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8782

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,772 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,327)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user spencerd128
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

They always deliver on time, and have competitive pricing. Been using them for years!

Quality
Thumbnail of user timothyy267
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Fast delivery. Very good prices. I ordered only one leather hair tie and they sent two of them.!

Reason I chose this business:

Good products

Reason I chose this product:

Keep my hair in place while riding

Quality
Thumbnail of user jeanpierreg25
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

I'M satisfied for all item on the web site, it's easy to find something

Quality
Thumbnail of user thomasf2212
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Fast delivery. Good price vs eBay……………………………………………………………………….…

Reason I chose this product:

Quality and lower price the eBay.

Quality
Thumbnail of user fredaj21
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Promo discount offered on the website will not work...too much excluded to be of any value at all.

Reason I chose this business:

Online search

Reason I chose this product:

Specific tire

Quality
Thumbnail of user frankl1741
1 review
0 helpful votes
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September 9th, 2024
Verified purchase
• Updated review

Good accurate catalogue and you can always contract the staff to ask questions.

Reason I chose this business:

Used them for years.

Quality
Always a good experience
April 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have a good history with them.

Reason I chose this product:

Stock style for my vintage Triumph

Thumbnail of user timp1064
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Fast delivery great customer service highly recommend. Vast line of products to choose from.

Quality
Thumbnail of user jamesc8082
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Found exactly what I needed and was even delivered early!

Reason I chose this business:

Seems like a good store

Reason I chose this product:

I needed straight exhaust

Quality
Thumbnail of user brucer807
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Ordered a part, got it, installed it. No problem...

Reason I chose this business:

You had the part I was looking for.

Reason I chose this product:

I needed it.

Quality
Thumbnail of user elwoodr21
1 review
0 helpful votes
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June 14th, 2024
Verified purchase
• Updated review

Ok,
Available parts, easy to find, it took a month to arrive. I know that's not J&P cycles fault for poor postage, however it took at least 7 days for you to process before posting.
I would be very reluctant to purchase anything from america now.

Reason I chose this business:

I couldn't find the adjuster anywhere else

Service
Quality
Ok, available parts, easy to find
May 7th, 2024
Verified site experience
• Previous review

Ok,
Available parts, easy to find

Reason I chose this business:

I couldn't find the adjuster anywhere else

Thumbnail of user dand1623
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Color match was very good, fit was not. Had to slot the holes to the fender attachments almost to the point where the rubber grommets were loose.
If you order these just go ahead and get a rotary file for your drill and order the slotted exhaust pipe brackets. You'll need them!

When I contacted J&P Cycles about the fit problem and sent them photos of how far off the connections were, their response was "well they don't just clip on!"

Reason I chose this business:

Good experiences in the past.

Reason I chose this product:

Wanted the look. Should have ordered from Advanblack, they have the pinstripe availability.

Service
Quality
Thumbnail of user miker2467
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

I ordered a rain sock for my Rhinehart breather. Great product! Seamless process. Well satisfied. J&P always delivers.

Quality
Thumbnail of user edwardd1060
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Awesome transaction! The item was delivered quick and was exactly as described.

Reason I chose this business:

Price and delivery

Reason I chose this product:

Want a more comfortable ride

Quality
Thumbnail of user justins1846
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

I got all the right thing I ordered. I also even got the order early.

Quality
Was easy to find parts
July 14th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Old one is leaking oil

Thumbnail of user randyp744
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

My order was only supposed to be delivered in 2-3 days. The whole order took 9 days

Reason I chose this business:

The parts they have on most the time

Reason I chose this product:

Cause I needed them

Service
Quality
Thumbnail of user timothyi225
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Bought a new tire for my motorcycle, came in just a couple days

Quality
Thumbnail of user georger729
2 reviews
0 helpful votes
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August 23rd, 2024
Verified purchase

Easy to use site parts delivered very quickly. Part lookup by make and model very helpful

Reason I chose this business:

Used before

Thumbnail of user johnw8620
2 reviews
0 helpful votes
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September 17th, 2024
Verified purchase

Easy to navigate the website, thankyou. More specs on the product would help.

Quality
Thumbnail of user edwardh1505
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Don't hesitate to buy from J&P, I have been for years and they're easy to deal with.

Quality
Thumbnail of user awfulalm
Al
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase
• Updated review

Order was delivered quickly. Old cables stretched and frayed - new cables work great!

Reason I chose this business:

Free Shipping@ 49.95? Good selection of parts.

Quality
Quick & easy!
April 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Product availability.

Orgasmic!
April 5th, 2024
Verified purchase
• Previous review

The handlebars I received were exactly what I ordered…ha! Imagine that. Thanx J&P.

Reason I chose this business:

Better than they used to be.

Reason I chose this product:

Because the product is what I wanted.

Quality
Thumbnail of user mikem5082
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Easy
To use. Items arrived quickly. Very satisfied with the ordering process. Ordering was quick and easy also lookup was very helpful.

Quality
Thumbnail of user darrylm293
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Thanks for the quick response and dilivery.
Will check with Ya'll for my needs first

Quality
Thumbnail of user timothyl1066
2 reviews
0 helpful votes
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August 20th, 2024
Verified purchase

Always have had great delivery service from you. I don't order often but it's always on time.

Reason I chose this business:

Name recognition

Reason I chose this product:

Need it for bike trip.

Quality
Thumbnail of user johnr7807
1 review
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

Very fast shipping and exactly what I ordered very happy overall

Reason I chose this business:

I have used JP Cycles for years quality products and service

Reason I chose this product:

From experience

Quality
Always happy with jp cycles
August 30th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quality and price

Reason I chose this product:

Needed a new tire

Thumbnail of user darrellr211
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Easy process great selection quick feedback fast delivery 📦 protective packaging

Reason I chose this business:

Used before

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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