• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8783

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,232
Neutral
316
Negative
243

Instant Feedback

35,775 reviews

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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,328)

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Reviews that mention popular keywords

customer service (1208) quality parts (220) right part (292) quality products (201) credit card (56)
Thumbnail of user brianr324
3 reviews
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

The la choppers 10" handlebars are exactly what I wanted and a good price

Reason I chose this business:

Lots of parts and good prices

Reason I chose this product:

Exactly what I wanted

Quality
Good quality and good price
July 27th, 2024
Verified purchase
• Previous review

The wire extensions I ordered are good quality and a reasonable price. I do recommend this product.

Reason I chose this business:

I had ordered my handlebars and happy with them and impressed with shipping.

Reason I chose this product:

I trusted kst and needed them.

Quality
Thumbnail of user peters3518
1 review
0 helpful votes
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August 29th, 2024
Verified purchase
• Updated review

The website is easy to navigate and find parts for my 2008 FXDL (Dyna Lowrider). Shipping is fast and customer service is great.

Reason I chose this business:

Previous experience with J&P.

Reason I chose this product:

Direct fit for the Motorcycle, and no guesswork.

Quality
Everything worked as expected
March 2nd, 2024
Verified site experience
• Previous review

Everything worked as expected. I really like the ability to shop by motorcycle.

Thumbnail of user kennethd441
2 reviews
0 helpful votes
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July 31st, 2024
Verified purchase

Easy and great service with quick delivery have shopped thru JP a couple of times and always get the same quality of service and reasonable prices

Reason I chose this business:

Shopped multiple times

Reason I chose this product:

Performance and style

Quality
Thumbnail of user crussellr
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Phone assistance was great and I was able to locate all the parts I needed.

Reason I chose this business:

Ease of use and the assistance that was provided

Reason I chose this product:

Parts needed to return bike to stock

Quality
Thumbnail of user nicolem2746
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Was looking for rocker lockers and was able to find them quick and get them ordered. They had them shipped that day and they arrived very quickly! Better than amazon!

Reason I chose this product:

Needed for my motorcycle

Quality
Thumbnail of user alfredoh73
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

No hassle on purchase and shipping and a lot of products to choose from!

Quality
Thumbnail of user johnb13186
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

The "people of order together" feature appeared after my purchase. I would have had to pay shipping twice; so I bought the other part at the other part at the Harley dealership. If that hat appeared before I hit "purchase," I'd have bought it from J&P.

Quality
Thumbnail of user richardh4694
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Decent price. Just as described. Glad the hardware has changed.

Quality
Thumbnail of user dang1719
Dan
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Found this part used,but it was cheaper here and new not used.

Reason I chose this business:

Came up on search.

Reason I chose this product:

Need to replace it.

Quality
Thumbnail of user robertr5945
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Paid for 2 day shipping ordered on weds night received following Tuesday. Frustrating!

She said she would refund the shipping ( no confirmation of that so far). The frustrating part was she could not track or give me a delivery date...!?!?

Reason I chose this product:

Availibilty and name brand ( Barnett Cables)

Service
Quality
Thumbnail of user kenh1336
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Great helmet, fast shipping, awesome deal! I love shopping from J & P Cycles!

Reason I chose this business:

They had what I wanted, and also had the best price!

Reason I chose this product:

Great looks and great reviews.

Quality
Thumbnail of user malcolmm277
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Always great to deal with, everything arrived as described.

Reason I chose this business:

They have the best products

Reason I chose this product:

Bike Repairs

Quality
Thumbnail of user charlesw3600
3 reviews
0 helpful votes
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September 6th, 2024
Verified purchase
• Updated review

The keep a lot of replacement parts and accessories for Harley Davidson riders.

Reason I chose this business:

They have great service and are knowledgeable of the products.

Reason I chose this product:

They are needed to protect the parts from hiccups.

Service
Quality
It is easy to look up things and checkout is a snap
July 16th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You have what I need.

Reason I chose this product:

It will help the Harley run better and last longer.

Thumbnail of user jeffk1072
3 reviews
0 helpful votes
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September 6th, 2024
Verified purchase

Quick and easy, not much else to really say about the experience..

Reason I chose this business:

Had what I needed and a great price

Reason I chose this product:

Needed a different brake peddle arm

Quality
Thumbnail of user jacobp685
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

All round easy ordering experience. Quality parts and fast shipping

Reason I chose this business:

Quality parts at an affordable price

Reason I chose this product:

I needed the parts for my Harley

Quality
Thumbnail of user paulm5748
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Always have what I need, fair delivery and reasonably priced

Reason I chose this product:

Was recomended

Quality
Thumbnail of user danielc4546
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Shipping was fast, earlier than expected, no damage to product.

Reason I chose this business:

Previous experience

Reason I chose this product:

It’s what I wanted

Quality
Thumbnail of user davidk5181
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I have always had a great experience ordering from J&P both online and in the stores.

Reason I chose this business:

Best prices and selection.

Reason I chose this product:

Best price.

Quality
Thumbnail of user davidh10495
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Ease of ordering, delivery was fast.I'm not sure he has put it on yet.

Quality
Thumbnail of user donnieo26
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

Everything I have purchased has been top notch! And I will definitely be back time an time again!

Reason I chose this business:

Loomed like quality Products.

Reason I chose this product:

They were solid excellent quality Products.

Quality
Love you guys!
August 24th, 2024
Verified site experience
• Previous review

Love you guys! Products are always top notch an shipping is always very fast! Just awesome!

Reason I chose this business:

Cause their awesome, Products are excellent and shipping is extremely quick!

Reason I chose this product:

Cause I badly need a Clutch cover gasket hahaha

Thumbnail of user jeanlouisr3
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I received the parts very fast. Many thanks for the good service.

Reason I chose this business:

Very easy to identify the right parts

Reason I chose this product:

Bearing were damaged

Quality
Thumbnail of user christoferm5
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Very good, enjoyed the final look. Is a good off set to the Grey on my tank.

Quality
Thumbnail of user davec1554
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

Ordered a helmet for my wife. Delivery was very fast. The helmet she ordered, when she tried on did not like the way it fit. I request a return and was given an rma number along with shipping information to send back. Currently waiting for a refund. However the experience was really good I would definitely recommend J&P cycles.

Reason I chose this business:

Had a good choice of helmets available

Reason I chose this product:

Wife liked the helmet

Quality
Thumbnail of user michaelm14602
1 review
0 helpful votes
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July 28th, 2024
Verified purchase

Quick and easy purchase. The items were shipped in a timely manner and I received them in less than one week.

Quality
Thumbnail of user arthura435
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Paint chipped right away.i was not very satisfied. Also…This 50 character thing is very annoying.

Lady sounded like she was being bothered.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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