• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

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Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user chadb700
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

Easy to buy from. Bought a Mustang seat I thought would fit my 05 Road King but was for a 09 and newer. Called for a RA number and returned for free. Great company to buy from as I have bought other parts previously and was very satisfied.

Ordered a open box Mustang seat for my 05 Road King but ended up fitting 09 and later called for a RA and returned it. JP Cycle is a Great company to buy from I have bought a few more items from them .

Service
Thumbnail of user stevenm3448
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I checked the information to verify that the part would fit my bike. When I got it, it did not fit like I needed it to. It had to have mounting brackets which I didn't have and did not come with the new speakers.

They instructed on how to return the product.

Reason I chose this business:

Have had great service and experiences in the past

Reason I chose this product:

Needed new ones.

Service
Quality
Thumbnail of user robertd5749
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Rebuilding a '58 Harley and needed new tanks due to excessive internal rust. Found replacements at J&P, they are a perfect fit. Problem with the thanks are they do not come with the filler neck (only like $10) but description of the tank should say they are needed. Quick fix, but more detail are needed on both item. A little welding and they will be good to go!

Reason I chose this business:

Easy shopping and search capabilities

Reason I chose this product:

Close replacement to original.

Quality
Thumbnail of user davidw8245
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

My purchase experience was great. Being required to type 50 characters for this review was a bit too much. Drop that requirement and you'll get more reviews.

Quality
Thumbnail of user matd32
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Found them a little expensive. Membership makes it cheaper, I know, but that costs too.
Shipping is well priced and fast. Customer service is second to none. Always come back.

Reason I chose this product:

Top of the line

Quality
Thumbnail of user danm2133
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I thought it was sold as a set because the pics showed two but only received one. Ordering was easy but confusing. Maybe put in bold print how many you'll get in an order. Wouldn't have ordered them had I known because the price was very high for only one.

Very polite and helpful

Reason I chose this business:

Found them on eBay

Reason I chose this product:

Top quality brand

Service
Quality
Thumbnail of user isaacb282
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I ordered a front brake line, the day I received it was the day my motorcycle caught fire with me in it, so I had to return the package unused … it would've looked nice though if I was able to install it.

Reason I chose this product:

I needed a new front brake line

Quality
Thumbnail of user josepht1881
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Most of my experience has been excellent and easy. One minor issue that caused me to send back the product as it was mislabeled for its fitment, however the customer service was beyond exceptional and the issue was easily resolved.

Beyond exceptional. CS rep was beyond helpful and my situation was easily resolved and the product information rectified.

Reason I chose this business:

Good selection of parts and accessories.

Reason I chose this product:

Safety and looks!

Service
Quality
Thumbnail of user waynes1374
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Well packaged, great fit, easy install. Love the look! These mirrors are more for look than practicality, but any rider worth their salt will turn their head before changing lanes or making a turn…

Reason I chose this business:

They had the product I was looking for.

Quality
Thumbnail of user vincentb684
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

Good service! The sales rep was very patient with my request. He walk through every step until the issue was resolved. I will continue to shop at J&P Cycle forever! Thank you for great service.

Great service

Reason I chose this business:

Internet advertisements.

Reason I chose this product:

I have other products from the brand that are put together well and are long lasting. Good quality.

Service
Quality
Good service
September 11th, 2024
Verified site experience
• Previous review
Thumbnail of user maggiep216
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Everything was great from beginning to end except for the shipping hiccup I had to call about. That was quickly taken care of and handled with superior service. Thank you!

Friendly and quickly solved my issue

Reason I chose this business:

Had everything I needed in one place so I did not need to make multiple orders or pay for shipping.

Reason I chose this product:

Because my tires were bald and I'm trying to not die...? Lol

Service
Quality
Thumbnail of user paulb5569
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy to find and order. Description a little unclear whether the rotor itself is stainless. The picture and description does not describe the standard rotor sent. It is a MD4085, but it is not an upgrade as described. I bought into the two part riveted rotor idea dissipating the heat better, but what came was a solid one-piece rotor. Because my cycle was down and the rotor fit, I used it anyway.

Reason I chose this business:

Past experience

Reason I chose this product:

I liked the concept of heat dispersion and price.

Quality
Thumbnail of user brockr45
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Easy thanks, you know how some places make you feel like you have to go to war with them just to get something ordered. J&P was nothing like that at all, easy all the way through!
For that I do so THANK YOU ALL at J&P!
Be back soon.
Brock

Reason I chose this business:

Friends talking you up.

Reason I chose this product:

They look to be quality.

Hey pls don't use my last name on the post.

Quality
Easy thanks
August 18th, 2024
Verified site experience
• Previous review
Thumbnail of user matthews3256
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Received my order and it was advertised as an open box item, missing a screw. My order was a set of front turn signals by custom dynamics. They were shipped to me in no box at all, just placed inside a plastic mailer. So the lights were bouncing around in a plastic mailer. Cant believe they would do that. Thankfully they weren't broken, I just hope they don't go out prematurely.

Reason I chose this product:

Open box item was missing a screw and the discounted price was the deciding factor.

Quality
Thumbnail of user darrint44
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

This fender trim doesn't seem to fit quite right. I installed it anyway. It looks okay, but a critical eye would see that it's a little crooked. The side pieces have a tendency to pull away from the fender. Will see how it holds up in the August heat.

Reason I chose this business:

Always reliable, good prices, and great selection. I am a fairly frequent customer.

Reason I chose this product:

I was looking for something to cover a small rock dent on the leading edge of my front fender.

Quality
Awesome as always.
June 28th, 2024
Verified purchase
• Previous review

Order arrived when expected and as expected. Fit perfectly on the bike and looks great.

Reason I chose this product:

Looking to add bling to the bike.

Quality
Thank you
March 2nd, 2024
Verified purchase
• Previous review

The mirrors I ordered were exactly what I was expecting. The fit perfectly and arrived when promised. Good job as always, J&P!

Reason I chose this business:

Regular Customer

Reason I chose this product:

I don't like the old ones on my bike.

Quality
Thumbnail of user jeffl1872
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I received my order in about 4 days. Part of it was right and part not right. Ordered rear tire and inner tube. Tire was right but the inner tube that was sent to me was for the front tire. Don't know what happened but I had to buy one from my local dealer. That is not at all like them to do.

Reason I chose this business:

I trust them and the merchandise

Reason I chose this product:

Good priced

Quality
Thumbnail of user mikeh3361
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Package arrived 1 week later than projected and looked as if it was taken from mixer full of rocks. Mail letters with USPS……leave shipping to the ones that do it right!

Reason I chose this business:

Had what I wanted

Reason I chose this product:

What I wanted

Quality
Thumbnail of user c.b20
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Be sure of the parts required for your application as the parts I ordered came with other gaskets that are not used on my particular application making it a little confusing. The parts kit overall was correct.

Reason I chose this business:

First site that popped up on google.

Reason I chose this product:

They were what I needed.

Quality
Thumbnail of user billg1009
2 reviews
0 helpful votes
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September 10th, 2024
Verified purchase

Had an issue with one of the products that I ordered incorrectly
They took care of the issue very quickly and offered a solution
Very responsive and extremely friendly people to deal with
Will definitely be ordering from them in the future

Service second to none

Service
Quality
Thumbnail of user brianb3527
4 reviews
0 helpful votes
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August 12th, 2024
Verified purchase

Well the product arrived in around 12 days. Do NOT buy this bracket the TINY screws that hold the Crome plat are way too small to secure it to the main bracket. I had to drill it out and put larger bolts through it to make it work. Pitiful quality for a 80.00 bracket. Pitiful.

Reason I chose this business:

I've had great results from J&P Cycles.

Reason I chose this product:

Drag Specialties is supposed to be good quality but not this time.

Quality
Thumbnail of user michaell7214
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The parts are Exactly as ordered. Good price in comparison to other sellers. First time ordering from here but shipping was much quicker than expected.
I will definitely keep an eye on the adds.

Reason I chose this business:

Internet ad

Reason I chose this product:

Seemed well built

Quality
Thumbnail of user ericl1988
1 review
0 helpful votes
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August 29th, 2024
Verified purchase

Web site was easy to navigate! Very fast shipping! Unfortunately the FP4 wouldn't work and it is currently back at Vance and Hines. Hopefully they will get it right and it will work on my Harley. J&P experience was excellent.

Reason I chose this business:

Shopped here before.

Reason I chose this product:

Recommended by a friend

Quality
Thumbnail of user philt260
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Was at Sturgis and had to order a part however I had no address to ship to a lady who was helping us offered to have it sent to her place and bring it in for me as they were not accepting shipment while the event was going on needless to say they did all they could to help me

Reason I chose this business:

I bought stuff here and there for a while now you were probably referred to me

Reason I chose this product:

Wanted a specific part which was not something u find on the shelf

Quality
Thumbnail of user tylerw661
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Repeat customer to J&P Cycles and the service is always top notch! My orders always show up super fast and ive never had a problem returning an item if needed. 5 stars every time! They make everything quick and easy.

Reason I chose this business:

J&P cycles has the biggest selection of parts I search for and the website is always simple to navigate. That alone is a huge plus for me.

Quality
Thumbnail of user christinen1206
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

My friend and I were in the area for the 2024 North Dakota Ladies Run. She seen my phone holder/charger and wanted one, so we stopped in. The guy that helped us, not only showed us the item, he went above and beyond, showing us how to wire hers in, and showed me how to put mine, in a location that would be better. We appreciated the fact that he didn't just sell us stuff and send us on our way, he took the time to actually help us.
Thanks!

Reason I chose this product:

Previous experience with it

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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