• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,298 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8754

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,205
Neutral
315
Negative
243

Instant Feedback

35,670 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,298)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1205) quality parts (220) right part (290) quality products (201) credit card (56)
Thumbnail of user stephenw2357
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Easy to find well organized and got to me in a timely fashion.

Reason I chose this business:

A good site that I browse and prefer to use.

Reason I chose this product:

Well priced and perfect for what I wanted

Quality
Thumbnail of user eee6
3 reviews
5 helpful votes
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June 14th, 2024
Verified purchase

Purchased riding gloves. One was manufactured with defects. I called, (had to prove my case with photos, and wait for an email approving they will exchange them), received a return label, and then a new pair that fit great!

Quality
Thumbnail of user kyleb1175
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Had the right parts, on time. Browsing the website was easy as well as the checkout process.

Reason I chose this business:

Part availability

Reason I chose this product:

Price point

Quality
Thumbnail of user anthonyc3204
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

I got what I asked for. The product does what it's supposed to do.Thank you.

Quality
Thumbnail of user michaely1236
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Didn't open the product, not what I was needing. Will be sending it back to get what I need.

Reason I chose this business:

Good products

Reason I chose this product:

They're great!

Quality
Thumbnail of user michaelw7695
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

It took a few day for them to ship my order. No the 24 hours they advertised

Quality
Thumbnail of user brianm4809
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Crash bars were poking out the box when delivered. Handled and packed extremely poor.

Reason I chose this business:

Convenient web site and inventory

Reason I chose this product:

Fit and price

Service
Quality
Thumbnail of user alanj645
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase
• Updated review

7 or 8 tries before it would take my credit card, frustrating at best

Quality
7 or 8 tries before it would take my credit card
September 10th, 2024
Verified site experience
• Previous review
Thumbnail of user clintonu4
1 review
0 helpful votes
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September 21st, 2024
Verified purchase

Bags fit and function as expected. I maybe should have gone one size larger but they work fine.

Quality
Thumbnail of user davidm11806
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Good, fast, pricing, selection, quality, how to videos, hd

Reason I chose this product:

Best for my fit

Quality
Thumbnail of user johns5639
3 reviews
0 helpful votes
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September 20th, 2024
Verified purchase

Happy with product. Communication could be better at JP. A little pricey. Easy install.

Pricing and discounts

Reason I chose this business:

Ordered in the past and price

Reason I chose this product:

Curiosity to see if it worked.

Service
Quality
Thumbnail of user box2
Bo
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Ease of look up and checkout. Price was cheaper than H-D and product looks great

Reason I chose this business:

Great company

Reason I chose this product:

Better price than harley

Quality
Thumbnail of user ronnb3
1 review
0 helpful votes
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September 16th, 2024
Verified purchase
• Updated review

All parts were exactly what I wanted and worked out perfectly

Quality
It was good...
September 8th, 2024
Verified site experience
• Previous review

It was good...

Reason I chose this business:

Cause they are good

Reason I chose this product:

Cause I needed them

Went smooth
July 7th, 2024
Verified site experience
• Previous review
I was just browsing and ended up spending money ha...
April 8th, 2024
Verified site experience
• Previous review

I was just browsing and ended up spending money ha ha

Reason I chose this product:

Just browsing

Found what I was looking for easily
March 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for

Reason I chose this product:

Because it was what I needed

Thumbnail of user williamc5588
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Super fast delivery and product quality Easy website to navigate

Reason I chose this business:

Price and dependability

Reason I chose this product:

Slur is a outstanding turning tire

Quality
Thumbnail of user kylet554
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Process was quick and easy, shipping was reasonable...satisfied customer

Quality
Thumbnail of user lje15
LJ
1 review
0 helpful votes
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September 15th, 2024
Verified purchase
• Updated review

Multiple Items do not always ship together, but usually a couple days apart

Items did not ship together. just called to verify that the other part was shipped.

Reason I chose this business:

More to choose from

Service
Quality
First time user
September 4th, 2024
Verified site experience
• Previous review

First time user. Found everything I needed. Easy lookup.nice

Thumbnail of user ericm2795
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Good first time experience, will use again when I need more parts.

Reason I chose this business:

Google search and seemed to have good reviews.

Reason I chose this product:

Good brand and seemed competitive on price.

Quality
Thumbnail of user jamesq711
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I ordered a clutch cable from J&P and had it installed in less time than it would have taken if it had been ordered from the local motorcycle shop.

Reason I chose this business:

J&P is a well-known parts distributor

Reason I chose this product:

The clutch cable broke and I wanted the correct parts replacement

Quality
Thumbnail of user travisc433
1 review
0 helpful votes
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September 11th, 2024
Verified purchase
• Updated review

The website is easy to use and I found the product that I wanted.

Reason I chose this business:

I always find what I want for a good price.

Reason I chose this product:

I need a new front tire.

Quality
I always get what I need...
August 20th, 2024
Verified site experience
• Previous review

I always get what I need...

Its been great
April 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Its my preferred store to shop.

Reason I chose this product:

I needed a new one.

I always find what I'm looking for
January 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

I needed parts.

Love the website and the product selections
December 6th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I always do.

Thumbnail of user travisc474
1 review
0 helpful votes
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September 22nd, 2024
Verified purchase
• Updated review

I got a what I needed. It is a nice part. I still need to get a plug for it.

Reason I chose this business:

Its where I shop for my bike parts.

Reason I chose this product:

I need a new one.

Quality
Good parts
July 7th, 2024
Verified purchase
• Previous review

I was able to find what I needed and payed for the part I needed.

Quality
Thumbnail of user andrews3691
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Part was delivered to ups and then usps held it for 4 days and smashed the box to pieces...

Quality
Thumbnail of user misterchuckm
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Easy to find items needed online, once ordered ship quickly received all items in good condition.

Reason I chose this business:

Price less than dealer

Quality
Thumbnail of user johnnyb706
1 review
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

This is a replacement order. The first one I received did not work upon installation.

Reason I chose this business:

Ease of ordering

Reason I chose this product:

Fit my situation

Quality
Thumbnail of user rickh1338
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Seems to be a quality product, installed easily and fits perfect.

Reason I chose this business:

Good reputation

Reason I chose this product:

Price and quality

Quality
Thumbnail of user tomb2579
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase
• Updated review

I made an email inquiry prior to ordering and received a reply with links. You can't ask for much more than that!

Reason I chose this business:

Prior customer

Reason I chose this product:

I needed them

Quality
I made an email inquiry and received a reply with links
July 22nd, 2024
Verified site experience
• Previous review

I made an email inquiry and received a reply with links. You can't ask for much more than that!

Reason I chose this business:

Prior customer

Reason I chose this product:

I needed them

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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