• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1268
  • Quality
    8811

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.6%
Positive
8,254
Neutral
316
Negative
244

Instant Feedback

35,835 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,356)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user jayw1096
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

No issues. The only thing I don't like is being pestered to write a review. Don't mind leaving a few stars, and the site was good, but this thing is making me write when I really don't want to. Anyway good store overall.

Reason I chose this business:

Best price on product I was looking for

Reason I chose this product:

I like them

Quality
Thumbnail of user debran645
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Order on line easy
You can always find your parts
Quick delivery always

Reason I chose this business:

Got old harley and always find parts

Quality
Thumbnail of user scotts4483
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Good selection, quality and price. Quick, easy and product showed up as expected.

Reason I chose this product:

Perfect fit for my Vespa

Quality
Thumbnail of user toma1319
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I always love the delivery times, quick response and always what I ordered

Reason I chose this business:

Where I always go

Quality
Thumbnail of user tomh2373
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

The diameter of the left slip on was too large (I didn't notice at first) and the tube was crushed by the clamp on installation. The fitment guide needs to updated.
Item: P*******

Reason I chose this business:

Because of its relationship with Revzilla a vendor I have come to trust

Quality
Thumbnail of user terrym1912
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Could not find my gaskets anywhere else especially in Canada, so looked online found JP and the rest is history

Quality
Thumbnail of user tungl9
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The tire I bought has a good quality and with a great price. The shipping was fast as well.

Quality
Thumbnail of user jeffb3046
1 review
0 helpful votes
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August 20th, 2024
Verified purchase
• Updated review

Have been a customer for years. Always very fast service, excellent selection and prices

Quality
Been a customer for years
July 18th, 2024
Verified site experience
• Previous review

Been a customer for years. Great prices,fast shipping

Reason I chose this business:

Price and fast shipping

Reason I chose this product:

Needed new tires

Thumbnail of user georgeh2134
1 review
0 helpful votes
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August 19th, 2024
Verified purchase
• Updated review

I had to enter some information multiple times
My order came sooner than expected.

Reason I chose this business:

You had the part I was looking for.
Price was better than what I saw elsewhere.

Reason I chose this product:

To fix an issue with my bike

Quality
I had to enter some information multiple times
August 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

You had the part I was looking for

Reason I chose this product:

To fix an issue with my bike

Thumbnail of user daves2260
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Good service Product fit was easy to put on will continue buying

Quality
Thumbnail of user garyg1999
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Fast and on time, unfortunately they (baffles) worked too good. Used them in some Zoomies but the engine said nope. But getting them on time, In time was great. Thanks Corvair Joe.

Reason I chose this product:

Going in zoomies on a blown Corvair.

Quality
Thumbnail of user bruceb1333
2 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

Fast shipping good quality break pads.
Fit perfect
EZ to install

Quality
Thumbnail of user b255
#1
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Easy to navigate website. Parts were as described and came packaged well.

Reason I chose this business:

Online search

Reason I chose this product:

To pass state inspection

Quality
Thumbnail of user alann438
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Ordered front and rear tires and received both within a week

Quality
Thumbnail of user albertb703
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Awesome product and easy to install, love the sound to bike.

Quality
Thumbnail of user monicag719
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Bought as gift for my husband for Father's Day, it had been on his wish list and he was very happy and pleased with it. He uses it quite a bit and is a very useful add to his toolbox.

Quality
Thumbnail of user davef934
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Getting harder to find parts for my antique HD. So glad for J&P. Easy to use the site. Quick shipping.

Reason I chose this business:

Been here for years

Quality
Thumbnail of user michaelb12591
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I had awesome conversations with your employees to order my final drive belt for my motorcycle that you don't have in your systems at all

The customer service was awesome

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user bradc613
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

Website easy to use. Once order is in there is great communication of when order will be delivered. Speed of delivery is great and surprisingly fast.

Reason I chose this business:

Website is customer friendly.

Reason I chose this product:

Suggested by friends and researched by me.

Quality
Thumbnail of user janettev32
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I ordered this for a friend. It was exactly what he was looking for.

Quality
Thumbnail of user antonios550
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

THANK YOU to the Staff of Pigeon Forge, Tn. The Knowledge& Professionalism shown to me was Marvelous!

Reason I chose this business:

Attended the Grand Opening of Nine Line Apparel. I was not satisfied on their Big Guy sizing & strolled to Cool Off & Handle Bars on the door Intrigued Me lol! That is how our Situation Started, TURNUP!

Reason I chose this product:

I am a Selfie King and Needed a BORN DAY PRESENT FOR MYSELF! A NEW HELMET & 50C SENAWAS AWESOME!

Quality
Thumbnail of user jonp394
2 reviews
0 helpful votes
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August 16th, 2024
Verified purchase

Online ordering is easy, shipping is fast, prices are what I'd expect...great transaction!

Quality
Thumbnail of user edwardc1774
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Easy to navigate and place order! Everything arrived promptly and communication was excellent.

Quality
Thumbnail of user christophes9
2 reviews
0 helpful votes
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August 16th, 2024
Verified purchase

Fast and reliable delivery times. Website was easy to navigate. Price was competitive.

Reason I chose this product:

Best price.

Quality
Thumbnail of user hirow2
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Fast delivery. I received everything I ordered in few days.

Reason I chose this business:

They have good selection of products.

Reason I chose this product:

They are exactly what I needed.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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