• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8817

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,261
Neutral
315
Negative
244

Instant Feedback

35,850 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,362)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user danielf2092
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I ordered some buckhorn bars for my Boulevard C90 even though customer service told me "We don't carry that part for your bike". Apparently customer service is not aware that all 1" Harley handlebars will work just fine on the C90s. The only difference is that the Harley bars since 1977 (except for Springer front end models) are knurled at 3.5" center whereas the C90 has a 4" knurled center. But the Harley buckhorn bars mounted perfectly on my C90 and looks GREAT on my bike!

Reason I chose this business:

Recommended by fellow C90 riders. Got a good deal on my buckhorn bars there.

Reason I chose this product:

I wanted to change my flat cruiser bars for some that have a more slanted/angular grip. Plus they allow me to sit more upright and further back in the saddle.

Quality
Thumbnail of user dickm88
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

I was told the sena Bluetooth helmet would work with the Harley Boom box if I had the whim. Not so!

Quality
Easy and quick!
December 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always quick service and good prices!

Excellent
September 11th, 2023
Verified purchase
• Previous review

Always great service-fast shipping - and fair prices! And no I don't work for them have just been a customer for years!

Thumbnail of user joet1309
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

Placed an order for a few items and got an order confirmation on 5/12/24 and then an order receipt on 5/14/24. After not receiving a shipping confirmation for "in stock" items, I placed a call to customer service on 5/17/24 and a very nice lady apologized and said she could not explain why the order was late and there were no "notes" or reasons. She said the order should go out the next day. I received the order on 5/24/24, not what I've experienced with J&P in the past. Somewhat disappointing

See above comments

Reason I chose this business:

Shipping and products have been consistently decent in the past

Reason I chose this product:

Because it's what I wanted

Service
Quality
Thumbnail of user robertr5817
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Good so far, thanks.I had an order that was missing,and JP cycles customer service had it replaced with in three days.Very happy with them

Service
Quality
Thumbnail of user audricm
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

JP cycles always has what I need and at great prices too. Their customer service is amazing and always ready to help.

Reason I chose this business:

Returning customer

Reason I chose this product:

Need an oil change and changing out my bike's compensator

Quality
Always quick and easy to find and purchase what I need
May 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer.

Reason I chose this product:

My current compensator is going bad

Thumbnail of user devind182
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Online catalog is very easy to navigate. Also customer service is always excellent.

Quality
Thumbnail of user herbertj97
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

This survey contains too many fields. So this is all you get.

Reason I chose this business:

Because I needed mc parts.

Reason I chose this product:

I chose what I needed.

Quality
Thumbnail of user jimb3085
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Have ordered items from JP cycles before and they have always been great

Reason I chose this business:

Good price and quick delivery

Reason I chose this product:

I had purchased item previously and liked it

Quality
Quick and easy
June 24th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Purchased from them before

Reason I chose this product:

Needed one for my bike

Thumbnail of user davidn3033
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

J&P had everything I needed. Plus, I had a question so I called the 800 number. My question was answered and my order was placed!

Service
Quality
Thumbnail of user michaelm14686
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Easy was very easy and the new lights look and work as described.

Reason I chose this business:

Name recognition and previous experience

Reason I chose this product:

Name brand recognition

Quality
Thumbnail of user seanr780
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Arrived a day sooner than anticipated well packaged. Pretty simple install, down loaded the app turn on the blue tooth & hit connect on the app screen. Connection is nearly immediate, you have to hit the connect button in the top right hand corner of phone screen. You do not connect to it in your phones Bluetooth settings it doesn't even show up as an available device. No issues so far making adjustments is simple. I have not used the take away adjustment, my understanding that is only used if the cam is upgraded

Quality
Thumbnail of user dirtyjoes
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Smooth as silk 👌 every thing fit as if it was made to and no Bs!

Reason I chose this business:

Because I did

Reason I chose this product:

They fit my bike

Quality
Thumbnail of user davidd6141
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Once i add my ride to the garage and select it, would be nice if i change product categories that the selected vehicle remained in affect. IE begin shopping for front lighting then shop for rear lighting only products that fit my vehicle were displayed. Installed the rear lights, construction seems very durable, well packaged, install was a breeze less than 10 minutes.
Slightly disappointed with the tail lights, they sre not much brighter than factory lights but still look nice. All things considered i would consider buying for another bike.

Reason I chose this business:

Used JP cycles for just about everything on both bikes. You carry products from several of the best manufacturers of bling for Harley, prices are sometimes better than from the manufacturer.

Reason I chose this product:

Complete the change over to led lighting

Quality
Thumbnail of user jamesk3759
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

Great discount on very good-looking leather bags. The product video clinched the deal. Easy check-out and I got free shipping to boot.

Reason I chose this business:

Email caused an impulse buy.

Reason I chose this product:

Needed saddle bags and these were on sale at a super price.

Quality
Thumbnail of user stephenm3306
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

Received it quickly and was packaged correctly. It was the correct order and great quality for the price.

Quality
Thumbnail of user thomasp2731
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Found the part needed quickly and it worked perfectly. The service was quick and hassle free.

Service
Quality
Thumbnail of user genep207
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

For your information, DynoJet is garbage! They sold me junk and I ended up getting a Thundermax from JP that has been working perfectly with minor adjusting. I will keep JP in mind for any and all future needs!

Reason I chose this business:

ThunderMax should resolve the issues

Quality
Thumbnail of user henryw681
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

I've ordered from here a bit, and always pleased with the service and speed of shipping.

Reason I chose this business:

Because of the reliability of quality parts.

Reason I chose this product:

My grips were getting old and gummy. So time to replace them.

Quality
Thumbnail of user christinag1174
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Got exactly what we ordered in a very timely manner. Completely satisfied!

Reason I chose this business:

Its the best

Reason I chose this product:

What I like

Quality
Thumbnail of user lisas3922
2 reviews
0 helpful votes
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August 16th, 2024
Verified purchase

Very happy with my new exhaust, purrs loud like a real motorcycle now.

Reason I chose this business:

Good selection of exhausts.

Reason I chose this product:

Good reviews.

Quality
Thumbnail of user charlesc3601
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Everything went well will the order and shipping, was received at good time.

Reason I chose this business:

Good products.

Reason I chose this product:

Good and reliable company.

Quality
Thumbnail of user michaelb12734
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Easy order, great price fast shipping and got my bike back on the road.

Reason I chose this business:

Great prices, veterans discount

Reason I chose this product:

P/N I needed

Quality
Thumbnail of user kennethm2091
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Good experience, part was as described. No hassle or headaches.

Quality
Thumbnail of user roberts10888
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

J&P cycles part inventory is usually just want I'm looking for or need an they deliver

Reason I chose this business:

Easy an fast

Reason I chose this product:

Great Quality

Quality
Thumbnail of user larrys2106
1 review
0 helpful votes
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August 16th, 2024
Verified purchase
• Updated review

Product fit as it should. Quick shipping. Will continue to do more business with them.

Quality
Easy to deal with easy to shop with
February 8th, 2024
Verified site experience
• Previous review

Easy to deal with easy to shop with. Hell yes

Reason I chose this business:

Great prices, quick shipping

Easy to shop, like the fact you get your parts with...
December 23rd, 2023
Verified site experience
• Previous review

Easy to shop, like the fact you get your parts with in several days.

Reason I chose this business:

Great products

AlwYs quick and easy
October 12th, 2023
Verified site experience
• Previous review

AlwYs quick and easy. Thank you Guys

Reason I chose this business:

I like the products.

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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