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J&P Cycles has a rating of 4.7 stars from 9,362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
35,850 reviews
Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.
JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.
Wrong spark plugs, so returning them. I hope the other part works.
Tried the automated l, but didn’t work, so had to call.
Usually convenient and quick to get parts.
Very happy with my new exhaust, purrs loud like a real motorcycle now.
Good selection of exhausts.
Good reviews.
Easy website. Lots available. Promised item delivered. No issues….
Needed a cruiser style helmet.
Product is good price was high and only got 2 out of 4 fasteners
Convenient needed it for my Harley
Good experience, part was as described. No hassle or headaches.
Real quick on order and was easy to install. Look like good products and well designed. Directions were easy to follow and accurate. Had to remove a shield on the front that was not mentioned but was not hard to remove.
Price and quality
Want to lift my machine
Quick delivery👍. Easy to find the part the needed. I am satisfied about J&P
Easy to find. Now waiting for delivery
Beautiful seat! Was simple to use the site and order. Shipping was very quick!
The people there are great, very knowledgeable and pleasant to deal with. As far as having parts in stock you suck. Used to be MUCH better before the takeover.
Needed gaskets to rebuild my motor. Ordered the product and it was quick delivery and good price.
Quick and easy just what I needed. Many good Products to choose and was in stock and delivered quickly.
Site is easy to navigate. As I have just placed order, not much else I can say.
Purchased for sons bike, he's 6,6.
Good distributor for parts! Valve seals in the gasket kit are terrible tolerances. Came with 2 sets and they both are way too big. Quality control is gone.
Reputable distributor
Needed good quality parts
Received order from FedEx, box was smashed and broke open. Contacted J&P Cycle via phone and spoke with Jason on missing items. Send pic's of box damage and missing items where sent right away!
Great Service Jason from Boston!
Ordered tire no issues was delivered fast and didn't have to re order to get the correct tire awesome site
Friend recommendation
Needed a new front tire
I received exactly what I ordered the day before its scheduled delivery.
Because of variety, quality and price.
Even though I haven't had the time to replace my drive belt, I have my parts at the ready for when I do.
Because they're easy to deal with.
Easy. Fast. High quality. Lots of options. Great people. Lots of new items.
Fits comfortable and was very fast and prompt. Well worth the minimal wait.
Very good reputation and knowledgeable
Stock chrome cover fits and I don't lose the chrome look
I wanted to buy a new seat, Morgan helped andwer any questions, even set up seat so I could sit on it … I bought the one I wanted, you can't do that when buying online, glad I have J&P Cycle within riding distance!
I was helped on phone as to what was in stock and price, bought new shocks, helmet, leather jacket
Because of their catalog… saw what I wanted and was able to go to dealer there in Sturgis South Dakota
I knew Saddleman seats were a good quality brand plus I also bought a Garmin XT2 for my bikes
Very good business very very fast shipping easy to look for parts
Always a pleasure! Super easy to find what you need and you tell us if it does NOT fit!
Best bang for the buck on hard to find Items
Thanks. It was easy and chat was super easy. The problem was holes did not align. It must be an older Arlen Ness. Service was 5 star
Shopped J&P before. Will see you in Sturgis or as soon as the air filter gets here. Lol
I live in AZ and it's our monsoon season. The old filter looked horrible. I'd be embarrassed to show it to you.
I got a full exhaust system exhaust delivered to Puerto Rico. I called customer service when the shipment came in separately. Jake explained the situation and gave the second tracking #.
Great deals and prices. Lots of parts and inventory. They ship to Puerto Rico.
I was looking for a 2 to 1 exhaust system and shadow pipe.
I received saddlebag taillight and they were wired backwards I ended up having to switch the plugs on the lights
Their website is easy to navigate to find what I need. I never had to use customer service to find something or return something. But I have confidence that their customer service will be there if I need them.
I choose J&P to get the right part, at the right price, when I need it.
I chose my last purchase as an exact replacement match.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.