• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8818

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,262
Neutral
315
Negative
244

Instant Feedback

35,851 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,363)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user kennethb2143
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Excellent, no problems what so ever. Looking forward to future purchases.

Reason I chose this business:

Used before

Reason I chose this product:

Replacement part

Quality
Thumbnail of user anthonya1967
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I'm very satisfied with my purchase. The price was good and delivery time short.

Reason I chose this business:

Price & availability

Reason I chose this product:

Recommendations

Quality
Thumbnail of user terryt1005
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Super easy and fast! Arrived quicker than expected. Exactly what I needed.

Reason I chose this business:

Parts availability, website convenience and several previous good experiences with ordering from J&P.

Reason I chose this product:

Excellent products.

Quality
Thumbnail of user brianw3074
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

I love these controls super simplified looks very clean. :)

Reason I chose this product:

Craftsmanship

Quality
Thumbnail of user lennyj26
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Fast shipping and just what I needed to get my bike back on road.

Reason I chose this business:

I've been shopping here for years and J&P had what I needed in stock.

Quality
Thumbnail of user robc824
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Overall good experience. It shipped quickly and arrived when promised.

Reason I chose this business:

BAd experience at another vendor.

Quality
Thumbnail of user michaell1691
4 reviews
0 helpful votes
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August 16th, 2024
Verified purchase

Exactly what i needed. Came quick and works perfectly. Thank you!

Reason I chose this business:

Needed a part

Reason I chose this product:

Just found out I needed it

Quality
Thumbnail of user fredy47
2 reviews
0 helpful votes
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July 21st, 2024
Verified purchase

Easy. I needed grips. I ordered them. They came in a timely fashion. I installed them in minutes. And they feel & function well. Easy.

Reason I chose this business:

A Google search led me to J&P.

Reason I chose this product:

I found a pair that looked like a good option (atheistics/price/fit).

Quality
Thumbnail of user joeym292
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I was looking for some parts for my Road King and it was easy to find parts on there site. I will be shopping here again in the future.

Reason I chose this business:

They carry Drag Specialties products

Reason I chose this product:

Need them for maintenance on my bike

Quality
Thumbnail of user stewartm191
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

I can always rely on J&P to carry the hard to find parts for older bikes.

The part I ordered was incorrectly described in the fitment section. The service rep confirmed it was wrong and said he would correct the fitment guide.

Service
Quality
Quick and easy
July 14th, 2024
Verified site experience
• Previous review

Quick and easy. Got the parts I needed

Thumbnail of user gregm1639
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Experience was easy. Ordered a battery one day and received it the next day.

Reason I chose this business:

Have used you in the past with good results.

Reason I chose this product:

Needed new battery for my bike.

Quality
Thumbnail of user raym1030
Ray
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Good site to shop. Easy to navigate and prices are competitive.

Quality
Thumbnail of user andyf306
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Very helpful! And free return if it doesn't work! Unfortunately the mirrors didn't work!

Reason I chose this business:

Many choices

Reason I chose this product:

Your chat has the knowledge

Quality
Thumbnail of user stevej359
2 reviews
0 helpful votes
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June 24th, 2024
Verified purchase

The roadside repair kits that I ordered were delivered quickly and the product was better than I even expected. Nice job J&P Cycles on delivering good timely products.

Reason I chose this business:

Website, product and price.

Reason I chose this product:

Good collection of tools for a fair price. Nice tool kit. May buy more!

Quality
Thumbnail of user williamm5839
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Always what i need whenever I need at a competitive price shipping was within reason

Reason I chose this business:

Have since 1980s

Reason I chose this product:

Dunlop is the best

Quality
Always a pleasure
April 11th, 2024
Verified site experience
• Previous review
Reason I chose this product:

Reploacements

All needed info
November 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Allway have what im looking for

Thumbnail of user larryh1825
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

I should not have to evaluate your store thats the managers job, if you want me to come run your store, no, im retired and if you cant make executive decisions you should find a different line of work

Quality
Thumbnail of user shawnf444
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Other than the misleading pictures making the bag seem larger then it actually is, I had no problems.

Reason I chose this business:

I have used them before.

Reason I chose this product:

I needed a tank bag for my motorcycle.

Quality
Thumbnail of user patrickn546
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Quick and easy buying parts. Good prices and fast shipping. Thank You

Reason I chose this business:

Why would you go anywhere else?

Reason I chose this product:

Great pricing and always fast shipping

Quality
Thumbnail of user craign318
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Perfect fit perfect look easy install can't complain if I wanted too

Quality
Thumbnail of user robertf4295
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

It was a painless experience and the delivery was within a few days.

Reason I chose this product:

I needed it.

Quality
Thumbnail of user donb1356
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

It was fast and easy. I website was easy to use. Had the parts I needed

Reason I chose this product:

Was what needed

Quality
Thumbnail of user bradleyw356
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Had the baffles I needed in stock and processed the order quickly. Thanks!

Reason I chose this business:

Had what I needed

Reason I chose this product:

Needed to make my cobra exhaust quieter

Quality
Thumbnail of user seand896
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Ordered the items I needed for the tour-pak lighting and it's all great

Quality
Thumbnail of user elizabethw2675
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

Website was easy to use, allowed for bike specific search so I can be certain that they would fit my vehicle. Arrived in about 2 days. Thank you 👍

Reason I chose this business:

Best prices

Reason I chose this product:

Best value and fit for the application

Quality
Thumbnail of user michaelr7212
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I bought stuff from J/P cycles when I bought this bike new in 2002 now I am restoring it in 2024 and I'm getting stuff through them again always satisfied

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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