• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,363 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1269
  • Quality
    8818

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,262
Neutral
315
Negative
244

Instant Feedback

35,851 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,363)

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Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user joeys334
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Product that was ordered was excellent and shipping was super fast!

Quality
Thumbnail of user arnoldg133
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Easy to navigate, easy to order, and very good everything. Thanks.

Reason I chose this business:

A friend recommended to me.

Reason I chose this product:

Check some reviews in the internet.

Thumbnail of user stevenp2251
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered what I wanted...what I wanted...nice product...works like I wanted

Reason I chose this business:

Had what I was looking for

Service
Quality
Thumbnail of user pauls5812
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

What can I say. That's all I have to say. I have have nothing more to say.

Quality
Thumbnail of user bryanm907
3 reviews
4 helpful votes
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June 12th, 2024
Verified purchase

I received this email asking about my customer experience. It is early June 2024. I purchased some H4 LED lights for my Vakyrie Trike back in February 2024. I had to look it up because I couldn't remember what or when I made a purchase from JP Cycles. I don't know if the lights that ended up working on my Trike were these are not. You see I went through 3 sets before I found some that fit and worked. As someone that uses e-commerce almost daily and then asking about something 4 months ago is not timely. Heck Inhave a hard time remembering what I had for breakfast. So maybe a little more timely on the request for feedback, eh?

Reason I chose this business:

I had gone through several sets of LED lights for my Valkyrie and couldn't find any that fit or worked.

Reason I chose this product:

I was desperate.

Quality
Thumbnail of user chesterz19
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Fast very happy with service 😁,,😄👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😘💯💯💯💯💯💯😘😘💯💯💯💐💯💯💐💐💐💯💯💯💯💯💯💯💯💯💯

Reason I chose this business:

Not the first time

Reason I chose this product:

Price quality

Quality
Thumbnail of user patrickc1876
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Normal experience no problem shipping to my house. On time.

Reason I chose this business:

Reapable company

Quality
Thumbnail of user nickm1599
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

For the price you can't go wrong. They have a good assortment.

Reason I chose this business:

Have used this company since 2003. Never had a problem.

Reason I chose this product:

Needed to replace.

Quality
Thumbnail of user tyh141
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Exactly what I was looking for and in stock. Never have to look farther than J&P

Reason I chose this business:

Pricing, convenience, free shipping.

Reason I chose this product:

Availability

Quality
Thumbnail of user kevinp1421
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Very easy to order well informed and install instructions.

Reason I chose this business:

I have purchased from them before with great customer service and fast shipping.

Reason I chose this product:

Reviews from Professional Monkey You Tube channel

Quality
Thumbnail of user daytonf12
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Easy as usual. I always use JP for all my bike purchases. Quick and reliable.

Quality
Thumbnail of user francisb393
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The tires came on time, excellent price. Will definitely buy from them again

Quality
Thumbnail of user nathanr654
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Very quick order deliver. I don't want to fill in more than that.

Reason I chose this business:

Good previous experience

Reason I chose this product:

Reasonable price

Quality
Thumbnail of user micheals190
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Like JP cycle always helpful website has changed not as user friendly

Reason I chose this business:

Like the product good price

Quality
Thumbnail of user williamg3631
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Excellent customer service. Always looking fir the latest bolt on's for my 11 road king

Reason I chose this business:

Customer service. I thought I ordered a part that wasn't very good from here but turned out I ordered elsewhere but because online worked so hard for me I decided to replace with parts from here

Reason I chose this product:

Cleaner than OE

Service
Quality
Thumbnail of user troyh497
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Quick shipping and great service had no problem ordering product thank you

Reason I chose this business:

Pricing was good

Quality
Thumbnail of user jayn701
Jay
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I ordered a seat you delivered a seat in good condition,and within the delivery dates promised.

Reason I chose this business:

Because you had a seat I liked at a price I was willing to pay

Reason I chose this product:

I needed a seat.

Quality
Thumbnail of user davida5564
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Quick service, correct part, bike working again. Can't type, time to ride

Quality
Thumbnail of user djk42
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Quick and easy purchase. Found exactly what I was looking for very easily.

Reason I chose this business:

You had the part I need with the best price.

Reason I chose this product:

The old one needed to be replaced.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

So far everything has been great with this transaction
August 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

More parts selection with proper fitment

Reason I chose this product:

Starter needs rebuild and wife needs crash bars

Had to attempt to check out 4 times
July 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

You had the part I need with the best price.

Reason I chose this product:

The old one needed to be replaced.

Thumbnail of user daryls266
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great product showed up in a timely manner. Thanks for the convenience

Reason I chose this business:

They had the product I needed

Reason I chose this product:

Mine needed replacement

Quality
Thumbnail of user davep1203
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great price, fast shipping, very satisfied with the whole experience.

Reason I chose this business:

Had the seat in stock.

Reason I chose this product:

Referred by a friend he was very happy with his.

Quality
Thumbnail of user yourm123
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Always easy part finding, all the parts fit very well. Still upset about no stickers or swag

Reason I chose this business:

Best products

Reason I chose this product:

Time to change up the riding style

Quality
Always easy part finding
August 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best products

Reason I chose this product:

Time to change up the riding style

Thumbnail of user eddies494
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Check JP Cycles out. It was good. No problems. Going to quit doing surveys.

Reason I chose this business:

Ordered parts many times.

Reason I chose this product:

Good products.

Quality
Thumbnail of user martinv232
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Quick process. I've ordered from them before, so I'm used to their system

Quality
Quick!
March 7th, 2024
Verified site experience
• Previous review
Quick and easy!
December 23rd, 2023
Verified site experience
• Previous review
Quick & easy!
November 8th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous good experience

Thumbnail of user jeffreyc1718
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Got it really fast! Sounds awesome! Would definitely buy from here again

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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