• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1270
  • Quality
    8823

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,267
Neutral
315
Negative
244

Instant Feedback

35,855 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,368)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1210) quality parts (220) right part (294) quality products (202) credit card (56)
Thumbnail of user davep1203
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great price, fast shipping, very satisfied with the whole experience.

Reason I chose this business:

Had the seat in stock.

Reason I chose this product:

Referred by a friend he was very happy with his.

Quality
Thumbnail of user davida5564
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Quick service, correct part, bike working again. Can't type, time to ride

Quality
Thumbnail of user daryls266
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Great product showed up in a timely manner. Thanks for the convenience

Reason I chose this business:

They had the product I needed

Reason I chose this product:

Mine needed replacement

Quality
Thumbnail of user micheals190
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Like JP cycle always helpful website has changed not as user friendly

Reason I chose this business:

Like the product good price

Quality
Thumbnail of user francisb393
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

The tires came on time, excellent price. Will definitely buy from them again

Quality
Thumbnail of user chesterz19
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Fast very happy with service 😁,,😄👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍😘💯💯💯💯💯💯😘😘💯💯💯💐💯💯💐💐💐💯💯💯💯💯💯💯💯💯💯

Reason I chose this business:

Not the first time

Reason I chose this product:

Price quality

Quality
Thumbnail of user jeffreyc1718
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Got it really fast! Sounds awesome! Would definitely buy from here again

Quality
Thumbnail of user djk42
1 review
0 helpful votes
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August 14th, 2024
Verified purchase
• Updated review

Quick and easy purchase. Found exactly what I was looking for very easily.

Reason I chose this business:

You had the part I need with the best price.

Reason I chose this product:

The old one needed to be replaced.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – J&P Cycles Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

So far everything has been great with this transaction
August 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

More parts selection with proper fitment

Reason I chose this product:

Starter needs rebuild and wife needs crash bars

Had to attempt to check out 4 times
July 31st, 2024
Verified site experience
• Previous review
Reason I chose this business:

You had the part I need with the best price.

Reason I chose this product:

The old one needed to be replaced.

Thumbnail of user tyh141
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Exactly what I was looking for and in stock. Never have to look farther than J&P

Reason I chose this business:

Pricing, convenience, free shipping.

Reason I chose this product:

Availability

Quality
Thumbnail of user williamg3631
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Excellent customer service. Always looking fir the latest bolt on's for my 11 road king

Reason I chose this business:

Customer service. I thought I ordered a part that wasn't very good from here but turned out I ordered elsewhere but because online worked so hard for me I decided to replace with parts from here

Reason I chose this product:

Cleaner than OE

Service
Quality
Thumbnail of user troyh497
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Quick shipping and great service had no problem ordering product thank you

Reason I chose this business:

Pricing was good

Quality
Thumbnail of user kevinp1421
2 reviews
0 helpful votes
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August 15th, 2024
Verified purchase

Very easy to order well informed and install instructions.

Reason I chose this business:

I have purchased from them before with great customer service and fast shipping.

Reason I chose this product:

Reviews from Professional Monkey You Tube channel

Quality
Thumbnail of user jayn701
Jay
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I ordered a seat you delivered a seat in good condition,and within the delivery dates promised.

Reason I chose this business:

Because you had a seat I liked at a price I was willing to pay

Reason I chose this product:

I needed a seat.

Quality
Thumbnail of user eddies494
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Check JP Cycles out. It was good. No problems. Going to quit doing surveys.

Reason I chose this business:

Ordered parts many times.

Reason I chose this product:

Good products.

Quality
Thumbnail of user nathanr654
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Very quick order deliver. I don't want to fill in more than that.

Reason I chose this business:

Good previous experience

Reason I chose this product:

Reasonable price

Quality
Thumbnail of user nickm1599
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

For the price you can't go wrong. They have a good assortment.

Reason I chose this business:

Have used this company since 2003. Never had a problem.

Reason I chose this product:

Needed to replace.

Quality
Thumbnail of user danielg2946
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

I've purchased parts from this site on two occasions - both transactions were completed without issue and shipping was fast. Will order more parts in the future I'm sure.

Reason I chose this business:

Previous orders

Reason I chose this product:

Needed a new seat

Quality
Thumbnail of user tinym7
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Always fast shipping with excellent customer support. Free shipping certainly helps.

Reason I chose this business:

I chose J&P because they never disappoint.

Reason I chose this product:

Brand loyalty

Quality
Thumbnail of user davidr7297
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

They never shipped the item. I tried to contact them from their online form and then again via email but they didnt respond. When I called and spoke to someone they canceled and re-entered my order but it was still days before they shipped it. Also they agreed to ship it expedited but they did not. I've not had these issues with previous orders but I'm not sure I'll chance it again with them.

see previous comment

Reason I chose this business:

Previous good experiences

Reason I chose this product:

They had the item in stock at a fair price

Service
Quality
Thumbnail of user williamd4152
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Randy helped me out with finding the right part to go with my order

great custome service

Service
Quality
Thumbnail of user laurai399
2 reviews
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase
• Updated review

Fast and affordable easy to place the order on line. And a free magnet.

Reason I chose this business:

They have good parts, good returns, fast delivery and affordable prices

Quality
Easy to place a order
September 30th, 2023
Verified site experience
• Previous review
Thumbnail of user seths400
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Bike specific parts easy to find many options for what I was looking for

Reason I chose this business:

Wide parts variety

Reason I chose this product:

Seemed the best quality for the job I was doing

Quality
Thumbnail of user franklinx5
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase
• Updated review

I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing
Spent over 1400 and received everything 6 days later three different shippers

Quality
I was supposed to receive a discount code but never...
May 19th, 2024
Verified site experience
• Previous review

I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing

Thumbnail of user ricke355
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Nothing exciting or detailed to tell. I ordered it, it showed up in a timely fashion.

Quality
Thumbnail of user irvw7
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Ordered my part, price was great and came quickly! Installed and up and running again!

Reason I chose this business:

Available part and price!

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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