• J&P Cycles

J&P Cycles

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Overview

J&P Cycles has a rating of 4.7 stars from 9,375 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 1st among Motorcycle Parts sites.

  • Service
    1272
  • Quality
    8830

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93.7%
Positive
8,270
Neutral
316
Negative
244

Instant Feedback

35,876 reviews

45
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How would you rate J&P Cycles?
Top Positive Review

“Burly Brand Tall Sissy Bar”

Chaplain J.
9/24/24

Installed the tall sissy bar on wife's XL. Fit & finish is great. Seems like it will remain very solid & durable. Like some other reviews stated the hardware could be upgraded. We didn't have issues w/the heads stripping, I believe, because of reading reviews prior.

Top Critical Review

“Air filter intake”

Gavin M.
9/3/24

JP had extensive inventory for picking out my air cleaner intake. However I evidently over looked the additional mount kit required for the installation, which doubled the price. The intake filter material was foam not my first choice very disappointing all around experience including the JP reps both of whom sounded as though they didn't want to be there disgruntled.

Reviews (9,375)

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Reviews that mention popular keywords

customer service (1214) quality parts (221) right part (294) quality products (205) credit card (57)
Thumbnail of user lorner21
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Took care of me both times even the order that the delivery guy damaged

Excellent and easy

Service
Quality
Thumbnail of user stevenw2384
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Simple an easy! Would order again if I need parts! Would recommend!

Quality
Thumbnail of user yoshiyukii2
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Very fast delivery after order.
I like it.
Thank you very much.

Quality
Thumbnail of user danielr3347
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

I was able to quickly find what I was looking for and the products came well packaged.

Quality
Thumbnail of user davidf5066
1 review
0 helpful votes
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June 27th, 2024
Verified purchase

New tires(both front and rear tires needed) located fairly quickly once search was narrowed to my Honda model...and delivered in roughly 4 business days(using standard shipping.

Reason I chose this business:

Past experiences.

Quality
Thumbnail of user angelah1373
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Great product and great delivery of the product very good quality

Quality
Thumbnail of user shawnp554
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Fast shipping good prices have bought from them before and have had good luck and fast shipping

Quality
Thumbnail of user christopherw2286
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase

I had purchased the Vance and Hines VO2 and I love it. Using the web site was easy my interaction with customer service was good

I had to contact customer support because I goofed up when entering my new address. My experience was good the the gentleman I dealt with was nice and very professional.

Reason I chose this business:

I purchased the Vance And Hines VO2 military edition

Reason I chose this product:

Good price and inventory

Service
Quality
Thumbnail of user virgilp41
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

It was very easy to accomplish my purchase, I needed front wheel bearings for my Tri Glide

Reason I chose this product:

Best I could find

Quality
Thumbnail of user brianp2314
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Let's hope they fit. And have quality. The lines were tight with no room to spare.

Reason I chose this business:

Ive been in their store in Daytona

Reason I chose this product:

Stock part i was looking for

Quality
Thumbnail of user zachb442
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Love j&p. Usually a great selection, and easy to find what you need.

Reason I chose this business:

Fast shipping and great selection

Reason I chose this product:

As a gift for a friend, need to exchange for a different type of bars tho.

Quality
Thumbnail of user anitar490
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

The headband is too tight.
Headbands do not need to be tight.
Gives me a headache.

Reason I chose this business:

Color of the headband

Reason I chose this product:

Color of the headband

Quality
Thumbnail of user mattb1390
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Had within 3 days was very impressed. Will definitely be shopping there agai.

Quality
Thumbnail of user chrisf1883
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Perfect Thanks.needed a different plug contacted manufacturer got the issue straighten out thanks

Reason I chose this business:

Great Company

Reason I chose this product:

For my Ride

Quality
Thumbnail of user michaeld7660
2 reviews
0 helpful votes
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August 9th, 2024
Verified purchase

Correct product. Great packaging. Delivered on time. Good job.

Reason I chose this business:

Past positive results.

Reason I chose this product:

My previous double bubble cracked.

Quality
Thumbnail of user kevind2544
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Ordered a seat. The address was wrong on shipping tag. I probably should have checked better. Not to much trouble resolved pretty quick only 3 days later then delivery day. Seat is perfect.

Called about lost package. Had wrong shipping address

Reason I chose this business:

Had the seat I wanted

Service
Quality
Thumbnail of user fredb1043
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Website is easy to use, find what you're looking for, and to see options. Many friends use the site and I've not heard any complaints.

Quality
Thumbnail of user christopherh2478
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Quality Products- Easy web shopping experience!. I will revisit the site and purchase in the future.

Quality
Thumbnail of user jaredk264
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Site is super easy to use prices are reasonable. I need from and rear motor mounts and they had the for the best price.

Reason I chose this business:

I've used them in the past and so far I haven't had any bad experiences.

Reason I chose this product:

They where the best affordable price.

Quality
Thumbnail of user maxm528
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

Ok, until the survey. Kinda busy, product was good. Survey was annoying especially requiring me to accept cookies to get this off my screen and move on

Quality
Thumbnail of user douglass1352
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Fit like the original part.
Part was delivered reasonable.
Thanks much!

Reason I chose this business:

Few friends buy from u.

Reason I chose this product:

It was what I was looking for.

Quality
Thumbnail of user jdg46
JD
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Said it once, will probably say it a hundred more times! Without J&P Cycles the Evo I pulled from the depths of a garage would never see the road again. Thanks for keeping the dream alive.

Reason I chose this business:

Clutch cable and clutch cover gasket need replaced. Riding my motorcycle to work, might be the only reason I go to work.

Reason I chose this product:

Riding without the clutch is proving to be difficult. I need this addressed and Harley deems this part obsolete.

Service
Quality
Thumbnail of user richarde1715
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Bought new tins for my ex wife's Sportster and fair priced affordable, my only issue was with FedEx leaving one of my packages at the curb where we leave the trash! Lucky I got it before someone else did!

Reason I chose this product:

Needed tgem

Quality
Thumbnail of user davidr7392
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Always a pleasure doing business with you, I enjoy the large selection of manufacturers providing accessories.

Reason I chose this product:

Needed a new one

Quality
Thumbnail of user roycen10
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The replacement floorboard panels were an exact fit for my 2005 Ultra Classic. Shipped quickly. Good price.

Reason I chose this business:

Easiest place to find parts

Reason I chose this product:

Exact replacement for OEM part.

Quality

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.

Business History

John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.

Company Representative

Thumbnail of user kimberlye1018
Kimberly E.
Customer Service Specialist
Typically responds within 5 days

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