• Judith March

Judith March

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Overview

Judith March has a rating of 1.1 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Judith March most frequently mention customer service problems. Judith March ranks 2056th among Women's Clothing sites.

  • Service
    20
  • Value
    21
  • Shipping
    21
  • Returns
    17
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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How would you rate Judith March?
Top Positive Review

“Happy Customer”

Kelley S.
2/5/23

I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.

Top Critical Review

“BEWARE OF THIS SCAM OF A COMPANY!”

Emily W.
5/29/24

BEWARE OF THIS SCAM OF A COMPANY! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK ABOUT MY DISPUTE OF THE CHARGE AFTER SCAMMING ME. I WILL BE REPORTING Judith March TO THE BETTER BUSINESS BUREAU.

Reviews (30)

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Thumbnail of user mirandas239
Florida
1 review
0 helpful votes
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November 2nd, 2023

I placed a very large, very expensive order from this company. The clothes are cute but way over priced.

I purchased several medium skirts and all of them fit perfectly, except one. It's HUGE. So I am pretty sure that I was sent a large. I tried contacting customer service both via email and on Instagram several times, and NO ONE has responded to my many messages. So I guess I am stuck with an $80+ skirt that doesn't fit.

I can't talk about the quality yet, though I am very nervous to wash these items, they seem like they will fall apart. I think I may take them to the dry cleaners, so be aware that not just buying these clothes will cost you but so will owning them.

So, I really can not recommend this company to anyone.

Products used:
Skirts, sweaters, crop tops and pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachaelr151
Arizona
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

I ordered Christmas sweaters that were guaranteed to be here and still aren't. Extremely disappointed and no response from them. Please don't waste your time ordering from them.

Tip for consumers:
Stay away.

Products used:
Still haven’t arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethanyy18
California
1 review
1 helpful vote
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November 25th, 2022
Verified purchase

Unfortunately I did not google reviews when I decided to make a significant purchase from this company. Most pullovers are 2 sizes too big. I recieved an incorrect item I did not order. I recieved a duplicate item & a few items which just didnt fit. I wrote the company, sent email, messages on instagram & their text #, & recieved zero response. Then when I looked up their return policy... well lets just say they basically make so many rules, you will next to never qualify for a return. If it has patches on it (not even customized) or you use any discount code (welcome or otherwise) you are stuck with your items. I literally ordered like 20 items over $2k & am now stuck with the majority which are not true to size. Most oversized & a few too small. Their sizing is not consistent! I feel sorry for all the people getting caught in the 50% black friday sale & hope they get what they ordered & size correct. The fact you cant exchange even, for correct sizes, I will NEVER buy from this company again. They dont care about getting return customers nor their reputation clearly, only making the initial sale.

Tip for consumers:
DO NOT BUY MORE THAN 1 ITEM TO ENSURE SIZE IS CORRECT BUT NOT ALL ARE SAME SO MAYBE CONSIDERING NOT BUYING AT ALL

Products used:
see photo of order

Service
Value
Shipping
Returns
Quality
Thumbnail of user lyndit3
Arkansas
1 review
0 helpful votes
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January 6th, 2022

Took OVER a month for my order to come in! I had sent emails 3 different times trying to get it before Christmas! Still got here a week later! If you can't get a product to someone in a month YOU SHOULDNT BE IN BUSINESS! Very unhappy!

Service
Value
Shipping
Returns
Quality

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