• Judith March

Judith March

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Overview

Judith March has a rating of 1.1 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Judith March most frequently mention customer service problems. Judith March ranks 2056th among Women's Clothing sites.

  • Service
    20
  • Value
    21
  • Shipping
    21
  • Returns
    17
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
9
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How would you rate Judith March?
Top Positive Review

“Happy Customer”

Kelley S.
2/5/23

I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.

Top Critical Review

“BEWARE OF THIS SCAM OF A COMPANY!”

Emily W.
5/29/24

BEWARE OF THIS SCAM OF A COMPANY! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK ABOUT MY DISPUTE OF THE CHARGE AFTER SCAMMING ME. I WILL BE REPORTING Judith March TO THE BETTER BUSINESS BUREAU.

Reviews (30)

Rating

Timeframe

Other

Thumbnail of user emilyw1232
California
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

BEWARE OF THIS SCAM OF A COMPANY! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK ABOUT MY DISPUTE OF THE CHARGE AFTER SCAMMING ME. I WILL BE REPORTING Judith March TO THE BETTER BUSINESS BUREAU.

Tip for consumers:
I WILL BE REPORTING JUDITH MARCH TO THE BETTER BUSINESS BUREAU.

Products used:
Nutcracker Quilted Pullover

Service
Value
Shipping
Returns
Quality
Thumbnail of user lmkrux
Florida
1 review
0 helpful votes
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December 29th, 2023

Shipping is the worst along with customer service. I don't understand how they are allowed to still be in business. Buyer beware. Cute clothes quality is not good for what you pay and don't be in any rush to wear something. Will never purchase again from here!

Tip for consumers:
Buyer beware no customer service the worst at shipping the worst at customer service Quality is cheap compared to what you pay.! Very sad because the clothes on the site are very cute Won’t purchase from here again!!!!

Products used:
Tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user se190
California
1 review
0 helpful votes
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December 8th, 2023

I bought a Halloween pullover in 2022 and it was so great! This year, I ordered a Christmas nutcracker pullover and the quality is so horrible now. They advertise it as their "new lightweight" pullovers, but really it's just cheaper material. So disappointed. Should have read these reviews first.

Value
Shipping
Quality
Thumbnail of user stellaj81
Florida
1 review
0 helpful votes
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January 26th, 2024

I bought a mystery box size S. They sent me an item that was a size M. Even thought it is their mistake, they will not take it back. I am a perfect size S. Their size small I more of a large. So, basically, I spent over $200 for a box that will be thrown away.

Thumbnail of user kelliebowling
Florida
1 review
1 helpful vote
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December 21st, 2023

Ordered on 11/24. Items didn't arrive until 12/20. The "patch" on the sweater is only half attached. I guess that was the real discount. Can't return for refund - can only exchange or get store credit. Why would I ever want to do business with this merchant again? I ordered a birthday girl shirt and it took so long we missed her birthday. Also ordered the Santa Lounge set (the one with the green sweater and shorts with stars and the santa appliques). The Santa is barely hanging on to the sweater top. Ordered for a cruise that we just got back from on 12/18. The Shipping label was "printed" on 12/4, so I had hopes it would get here in time, but no luck. The clothing quality that they're putting the letters and patches on isn't great considering the price they're charging for these items.

Tip for consumers:
Just don't shop there - the shipping delays are ridiculous and then you're left so disappointed when (if) they actually do arrive.

Products used:
Sweater, shirt and shorts are what I ordered.

Value
Shipping
Returns
Quality
Thumbnail of user lindam5009
Georgia
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Ordered a christmas gift on 12-4. Two weeks later I haven't gotten a shipping notice and their customer service won't respond via email or messenger. Dozens of people have posted on their facebook page about orders that are more than a month old and still haven't shipped.

Thumbnail of user allisons574
Texas
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Do no order from this place. It takes forever to receive your merchandise and they will not communicate with you at all! It says it takes up to 3 weeks for a custom order…everything is custom even if you didn't customize it or click the custom button. Still have yet to receive my items. Would not give them any stars but can't post without at least one star.

Tip for consumers:
DO NOT ORDER

Products used:
Haven’t received it

Shipping
Thumbnail of user emilym1892
Michigan
1 review
1 helpful vote
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February 27th, 2023

I ordered several items from Judith March for Christmas and had received some also as gifts. My sweater and shorts had patches that I assumed were glued and sewed on. After one washing on delicate the patches fell off and I discovered they were only lightly glued on. Also all of my items were late getting to me and didn't make it in time for Christmas. I am beyond disappointed in this company. Although their items are cute they fall apart as soon as you get them and are not worth the cost they charge at all. I will never order from Judith March again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferp1879
North Carolina
1 review
2 helpful votes
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December 15th, 2021
Verified purchase

I have been emailing, calling and texting. Nobody responds, the voicemail is always full. I've asked for a refund multiple times and they fail to acknowledge it. Totally a scam company. I've escalated it thru PayPal. Avoid this company at all costs!

Thumbnail of user kelleys181
Tennessee
1 review
0 helpful votes
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February 5th, 2023

I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.

Products used:
Black hockey mom sweatshirt

Thumbnail of user christinab1312
Connecticut
1 review
3 helpful votes
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January 13th, 2023

I ordered an item and it came damaged. I tried reaching out to their customer service team 3 times to assist in sending me a new product and I received no response. I tried reaching out to them via Instagram and received unhelpful/strange responses as if the responses were coming from a 10 year old. I would NOT recommend shopping with Judith March. I should have read the reviews before I spent money on their products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachelb1627
Texas
1 review
0 helpful votes
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October 18th, 2023

I did get a few cute tops, but I would say they were beyond overpriced. I tried to return another item that was missing an essential part, and they refused to accept the return. Most items are final sale and nearly impossible to return, so I wouldn't recommend risking hundreds of dollars on a purchase! Also took over a month to arrive.

Products used:
Custom top

Service
Value
Shipping
Returns
Quality
Thumbnail of user shannons1492
Florida
1 review
0 helpful votes
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September 20th, 2023

I have reached out to their customer service email three times and it has been over a week and nobody has gotten back to me regarding a $160 top I purchased that is WAY too big! I want to return the top but on their website it doesn't give any return information! They have terrible customer service and for their prices to be outrageously expensive they should get back to their customers! Will NEVER buy from them again!

Tip for consumers:
Horrible company and terrible customer service

Products used:
Sparkly trick or treat shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginab722
Texas
1 review
0 helpful votes
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May 30th, 2023

Purchase a top from them last week. It had the fringe on it. It had a large flag on front. Looks like it was pressed on. Super HEAVY! Pulled the top down and because it was one size fits all, it was very hard to keep the neck up. AWFUL. One and done purchase with this company. Most wasted $200 I've ever spent.

Tip for consumers:
It was packaged beautifully and I loved that, but the tshirt itself is not worth $160. I paid $60 for 2 day shipping and it took 5 days. Not happy with the product. Quality is bad. The patch on the front is too heavy.

Products used:
Fringe tshirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user sabd2
Maryland
1 review
2 helpful votes
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January 10th, 2023

Don't order these overpriced items from this incredibly rude company. It took 6 weeks to receive my order (ordered for Christmas) and when I reached out for an update (3 different times) I was ignored every single time.

Now I have:
Overpaid
Didn't have my Christmas gifts in time
And am in a bad mood over bad customer service lol

Shop on Etsy instead!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lb818
Georgia
1 review
1 helpful vote
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September 22nd, 2022

I ordered a baseball hat over a month ago. I have emailed a hand full of times. They finally responded saying that they had been busy and the hat was in production. Then after still a couple of weeks, they emailed me and said they didn't have the product to even finish the hat, after they had responded and said they were just busy in production. Now that I have asked for a refund NOTHING. I will not be ordering or telling anyone anything good about this company.

Products used:
None never received it

Service
Value
Returns
Thumbnail of user hopej64
Maryland
1 review
1 helpful vote
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October 31st, 2022

Horrible horrible company. Do not buy from them. Their clothes are WAY too over priced and once you wear them once they have little balls of wear and tear on them. Such cheap stuff for a very expensive price. Will never buy from them again.

Tip for consumers:
Avoid them

Products used:
Sweat shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user shellyt95
Oklahoma
2 reviews
0 helpful votes
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December 3rd, 2022
Verified purchase

Beware! It take FOREVER to get your order and the sizing is not right! What they have on the website is not for the different styles of shirts, the way it looks on the models isn't always accurate! I ordered a sweatshirt that's normal length on a model who they say is 5'8". I'm 5'6" and it's literally a crop top! I will never wear it. Online it says the length is 27". It's 20"! I like the tshirt I got and eventually got it handled. Still took a long time to get the order!

Tip for consumers:
Expect over a month to get your order. Customer service won’t answer you. The quality is good but the sizing is way off.

Products used:
Bought 3 sweaters and a tshirt. Only thing that fits is the tshirt. One of the sweatshirts fits okay. It’s short for my liking but will be okay with jeans

Service
Value
Quality
Thumbnail of user ka204
Washington
1 review
3 helpful votes
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April 25th, 2022

Bought a sweatshirt with hotfix lightning bolt that fell off 2nd time worn and the varsity style letters are peeling. It has not been washed yet, just shotty workmanship and their prices are much too high for this junk!

Tip for consumers:
Overpriced clothing that isn’t well crafted

Products used:
Sweatshirt

Service
Value
Shipping
Thumbnail of user kendraw118
Oklahoma
1 review
1 helpful vote
  • Send Message
May 18th, 2022

I ordered a custom large "weekender" type bag for my niece for graduation. I will say the bag arrived in a timely manner considering it is custom. However, the bag does not come with a strap and the listing does not indicate anywhere that straps are sold separately. There are a ton of options for add-ons; you can add tassels, letters, emojis, but a strap is not one. So I ordered a large bag that is not functional whatsoever because it cannot be carried without a strap. And the straps are $24! I messaged customer service and they confirmed the straps are sold separately but failed to respond beyond that. I have heard customer service is awful at Judith March and my experience confirmed that. Will not be a returning customer and will be warning my friends and colleagues.

Thumbnail of user courtneym540
Florida
2 reviews
1 helpful vote
  • Send Message
December 28th, 2021

Purchased a top for Christmas paying $15 for standard shipping which is CRAZY! The top arrived damaged, so I returned it the very next day. Was charged just over $5 for return shipping (how is that possible when I paid $15 to get it here?). They not only charged me shipping to return a top that arrived damaged, but did not refund my original shipping charges. That's just not right. I didn't return it because it didn't fit or because I didn't like it, I returned it because it was made poorly and the letters were bent and missing rhinestones. I should not have lost a dime on this order, but somehow am now out $20. Will never shop there again.

Tip for consumers:
Just know if you purchase from this site and they send you a terrible/damaged product, you will have to pay to return it and won’t get a full refund.

Products used:
Sweater

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittanyg495
Virginia
1 review
2 helpful votes
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January 30th, 2023

I was pleased with my experience with Judith March they really have the best customer service however I got the sweatshirt with the black Friday half off sale it was still $65 it was my daughters gift from Santa she's only worn it once because of the patches are already coming off very bad! I'm really disappointed in the quality of that I don't even like her wearing it because I don't want the patches to come off even more

Tip for consumers:
Also on top of it shipping was $15

Service
Value
Shipping
Quality
Thumbnail of user joydixon
Texas
1 review
0 helpful votes
  • Send Message
December 13th, 2023

Do not buy anything from here! The company can't seem to get it together to ship anything but certainly takes your money. Customer service is non-responsive.

Tip for consumers:
Do not buy anything from this company

Products used:
I bought 2 sweaters, shipping item is advertised as 7-10 business days but my items never came & their "customer service" never responded

Service
Shipping
Thumbnail of user victoriaa640
Kentucky
1 review
0 helpful votes
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December 29th, 2022

I placed an order for an Ash Gray custom shirt with WKU and stars between them letters. Received a baby blue shirt with no stars. I have texted emailed and called everyday for almost a week now and NOTHING. Needless to say this was not a cheap shirt.

Thumbnail of user marcyb72
Florida
1 review
0 helpful votes
  • Send Message
December 3rd, 2022
Verified purchase

Fed-up w/Judith March I placed my order in October w/express shipping called multiple times in November finally got some of my order November 12th the remaining order is on hold waiting for letters? I called vm box is full and when I finally get thru they tell me the same thing waiting on letters? DO NOT order from this place I will never order again

Tip for consumers:
Do not order from Judith March you will never get your full order and they will never issue a refund

Products used:
I haven’t received all my order from October they keep telling me they r out of letters…. I am still owed 2 items

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