Judith March has a rating of 1.1 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Judith March most frequently mention customer service problems. Judith March ranks 2056th among Women's Clothing sites.
I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.
BEWARE OF THIS SCAM OF A COMPANY! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK ABOUT MY DISPUTE OF THE CHARGE AFTER SCAMMING ME. I WILL BE REPORTING Judith March TO THE BETTER BUSINESS BUREAU.
BEWARE OF THIS SCAM OF A COMPANY! MANY OTHER REVIEWS VALIDATE THIS COMPANY IS SKETCHY & SLIMY. STAY AWAY. I purchased a holiday sweater on November 10,2023. On the date it was delivered to me, November 22, I checked the mail, opened the box, and realized the sweater was too large/boxy (and UGLY) and would not properly fit me. THAT DAY, November 22,2023, I immediately went online to initiate an exchange/return. I was told I could ONLY return the item for store credit. I asked the merchant to initiate the return/exchange for store credit, and a Judith March customer rep sent me an email link to return the sweater THAT WOULD REQUIRE ME TO COVER $12.00 IN SHIPPING COSTS. I politely asked that the $12.00 shipping cost be waived SINCE I WAS ALREADY STUCK WITH THE $129.50 THAT I HAD PAID with NO RESPONSE FROM THE MERCHANT. I continued to email Judith March several more times over the next few weeks with no response. I SPECIFICALLY VOICED MY CONCERN THAT I WAS GOING OUT OF TOWN FOR HOLIDAY AND NEEDED THE SWEATER TO BE RETURNED ASAP - NO RESPONSE. I emailed JUDITH MARCH over 15 times asking how I could return/exchange the sweater and it was not until FEBRUARY that I finally received an email stating that I was outside the 15 DAY WINDOW and CANNOT GET ANY TYPE OF REFUND/EXCHANGE. NEXT, they only offered to refund me $112.50 INSTEAD OF THE FULL $127.50. THEN, I went straight to my bank to dispute the charge since Judith March SCAMMED ME OUT OF $129.50. Judith March ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK stating that 1. I bought the item IN PERSON (FALSE, I bought the item online) 2. They claimed to have told me the return policy before I bought the item (FALSE, no one told me about the return policy). JUDITH MARCH SCAMMED ME OUT OF $129.50 AND AVOIDED MY EMAILS UNTIL AFTER I WAS OUTSIDE THE 15 DAY RETURN/EXCHANGE WINDOW - THEY ALSO SUBMITTED FRAUDULENT INFORMATION TO MY BANK ABOUT MY DISPUTE OF THE CHARGE AFTER SCAMMING ME. I WILL BE REPORTING Judith March TO THE BETTER BUSINESS BUREAU.
Tip for consumers:
I WILL BE REPORTING JUDITH MARCH TO THE BETTER BUSINESS BUREAU.
Products used:
Nutcracker Quilted Pullover
Shipping is the worst along with customer service. I don't understand how they are allowed to still be in business. Buyer beware. Cute clothes quality is not good for what you pay and don't be in any rush to wear something. Will never purchase again from here!
Tip for consumers:
Buyer beware no customer service the worst at shipping the worst at customer service Quality is cheap compared to what you pay.! Very sad because the clothes on the site are very cute Won’t purchase from here again!!!!
Products used:
Tops
I bought a Halloween pullover in 2022 and it was so great! This year, I ordered a Christmas nutcracker pullover and the quality is so horrible now. They advertise it as their "new lightweight" pullovers, but really it's just cheaper material. So disappointed. Should have read these reviews first.
I bought a mystery box size S. They sent me an item that was a size M. Even thought it is their mistake, they will not take it back. I am a perfect size S. Their size small I more of a large. So, basically, I spent over $200 for a box that will be thrown away.
Ordered on 11/24. Items didn't arrive until 12/20. The "patch" on the sweater is only half attached. I guess that was the real discount. Can't return for refund - can only exchange or get store credit. Why would I ever want to do business with this merchant again? I ordered a birthday girl shirt and it took so long we missed her birthday. Also ordered the Santa Lounge set (the one with the green sweater and shorts with stars and the santa appliques). The Santa is barely hanging on to the sweater top. Ordered for a cruise that we just got back from on 12/18. The Shipping label was "printed" on 12/4, so I had hopes it would get here in time, but no luck. The clothing quality that they're putting the letters and patches on isn't great considering the price they're charging for these items.
Tip for consumers:
Just don't shop there - the shipping delays are ridiculous and then you're left so disappointed when (if) they actually do arrive.
Products used:
Sweater, shirt and shorts are what I ordered.
Ordered a christmas gift on 12-4. Two weeks later I haven't gotten a shipping notice and their customer service won't respond via email or messenger. Dozens of people have posted on their facebook page about orders that are more than a month old and still haven't shipped.
Do no order from this place. It takes forever to receive your merchandise and they will not communicate with you at all! It says it takes up to 3 weeks for a custom order…everything is custom even if you didn't customize it or click the custom button. Still have yet to receive my items. Would not give them any stars but can't post without at least one star.
Tip for consumers:
DO NOT ORDER
Products used:
Haven’t received it
I ordered several items from Judith March for Christmas and had received some also as gifts. My sweater and shorts had patches that I assumed were glued and sewed on. After one washing on delicate the patches fell off and I discovered they were only lightly glued on. Also all of my items were late getting to me and didn't make it in time for Christmas. I am beyond disappointed in this company. Although their items are cute they fall apart as soon as you get them and are not worth the cost they charge at all. I will never order from Judith March again.
I have been emailing, calling and texting. Nobody responds, the voicemail is always full. I've asked for a refund multiple times and they fail to acknowledge it. Totally a scam company. I've escalated it thru PayPal. Avoid this company at all costs!
I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.
Products used:
Black hockey mom sweatshirt
I ordered an item and it came damaged. I tried reaching out to their customer service team 3 times to assist in sending me a new product and I received no response. I tried reaching out to them via Instagram and received unhelpful/strange responses as if the responses were coming from a 10 year old. I would NOT recommend shopping with Judith March. I should have read the reviews before I spent money on their products.
I did get a few cute tops, but I would say they were beyond overpriced. I tried to return another item that was missing an essential part, and they refused to accept the return. Most items are final sale and nearly impossible to return, so I wouldn't recommend risking hundreds of dollars on a purchase! Also took over a month to arrive.
Products used:
Custom top
I have reached out to their customer service email three times and it has been over a week and nobody has gotten back to me regarding a $160 top I purchased that is WAY too big! I want to return the top but on their website it doesn't give any return information! They have terrible customer service and for their prices to be outrageously expensive they should get back to their customers! Will NEVER buy from them again!
Tip for consumers:
Horrible company and terrible customer service
Products used:
Sparkly trick or treat shirt
Purchase a top from them last week. It had the fringe on it. It had a large flag on front. Looks like it was pressed on. Super HEAVY! Pulled the top down and because it was one size fits all, it was very hard to keep the neck up. AWFUL. One and done purchase with this company. Most wasted $200 I've ever spent.
Tip for consumers:
It was packaged beautifully and I loved that, but the tshirt itself is not worth $160. I paid $60 for 2 day shipping and it took 5 days. Not happy with the product. Quality is bad. The patch on the front is too heavy.
Products used:
Fringe tshirt
Don't order these overpriced items from this incredibly rude company. It took 6 weeks to receive my order (ordered for Christmas) and when I reached out for an update (3 different times) I was ignored every single time.
Now I have:
Overpaid
Didn't have my Christmas gifts in time
And am in a bad mood over bad customer service lol
Shop on Etsy instead!
I ordered a baseball hat over a month ago. I have emailed a hand full of times. They finally responded saying that they had been busy and the hat was in production. Then after still a couple of weeks, they emailed me and said they didn't have the product to even finish the hat, after they had responded and said they were just busy in production. Now that I have asked for a refund NOTHING. I will not be ordering or telling anyone anything good about this company.
Products used:
None never received it
Horrible horrible company. Do not buy from them. Their clothes are WAY too over priced and once you wear them once they have little balls of wear and tear on them. Such cheap stuff for a very expensive price. Will never buy from them again.
Tip for consumers:
Avoid them
Products used:
Sweat shirt
Beware! It take FOREVER to get your order and the sizing is not right! What they have on the website is not for the different styles of shirts, the way it looks on the models isn't always accurate! I ordered a sweatshirt that's normal length on a model who they say is 5'8". I'm 5'6" and it's literally a crop top! I will never wear it. Online it says the length is 27". It's 20"! I like the tshirt I got and eventually got it handled. Still took a long time to get the order!
Tip for consumers:
Expect over a month to get your order. Customer service won’t answer you. The quality is good but the sizing is way off.
Products used:
Bought 3 sweaters and a tshirt. Only thing that fits is the tshirt. One of the sweatshirts fits okay. It’s short for my liking but will be okay with jeans
Bought a sweatshirt with hotfix lightning bolt that fell off 2nd time worn and the varsity style letters are peeling. It has not been washed yet, just shotty workmanship and their prices are much too high for this junk!
Tip for consumers:
Overpriced clothing that isn’t well crafted
Products used:
Sweatshirt
I ordered a custom large "weekender" type bag for my niece for graduation. I will say the bag arrived in a timely manner considering it is custom. However, the bag does not come with a strap and the listing does not indicate anywhere that straps are sold separately. There are a ton of options for add-ons; you can add tassels, letters, emojis, but a strap is not one. So I ordered a large bag that is not functional whatsoever because it cannot be carried without a strap. And the straps are $24! I messaged customer service and they confirmed the straps are sold separately but failed to respond beyond that. I have heard customer service is awful at Judith March and my experience confirmed that. Will not be a returning customer and will be warning my friends and colleagues.
Purchased a top for Christmas paying $15 for standard shipping which is CRAZY! The top arrived damaged, so I returned it the very next day. Was charged just over $5 for return shipping (how is that possible when I paid $15 to get it here?). They not only charged me shipping to return a top that arrived damaged, but did not refund my original shipping charges. That's just not right. I didn't return it because it didn't fit or because I didn't like it, I returned it because it was made poorly and the letters were bent and missing rhinestones. I should not have lost a dime on this order, but somehow am now out $20. Will never shop there again.
Tip for consumers:
Just know if you purchase from this site and they send you a terrible/damaged product, you will have to pay to return it and won’t get a full refund.
Products used:
Sweater
I was pleased with my experience with Judith March they really have the best customer service however I got the sweatshirt with the black Friday half off sale it was still $65 it was my daughters gift from Santa she's only worn it once because of the patches are already coming off very bad! I'm really disappointed in the quality of that I don't even like her wearing it because I don't want the patches to come off even more
Tip for consumers:
Also on top of it shipping was $15
Do not buy anything from here! The company can't seem to get it together to ship anything but certainly takes your money. Customer service is non-responsive.
Tip for consumers:
Do not buy anything from this company
Products used:
I bought 2 sweaters, shipping item is advertised as 7-10 business days but my items never came & their "customer service" never responded
I placed an order for an Ash Gray custom shirt with WKU and stars between them letters. Received a baby blue shirt with no stars. I have texted emailed and called everyday for almost a week now and NOTHING. Needless to say this was not a cheap shirt.
Fed-up w/Judith March I placed my order in October w/express shipping called multiple times in November finally got some of my order November 12th the remaining order is on hold waiting for letters? I called vm box is full and when I finally get thru they tell me the same thing waiting on letters? DO NOT order from this place I will never order again
Tip for consumers:
Do not order from Judith March you will never get your full order and they will never issue a refund
Products used:
I haven’t received all my order from October they keep telling me they r out of letters…. I am still owed 2 items
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.