Jumbocloseouts.com has a rating of 1.1 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jumbocloseouts.com most frequently mention credit card, and free bids problems. Jumbocloseouts.com ranks 151st among Penny Auction sites.
I too went through HELL! W/ Kevin and I was a ferocious nasty witch. Different though than most of you, I never entered the site. I got emails goading me to go in or lose my bid points- trust me i was tempted to get something. I was so f-ing mad though i refused and just kept fighting w/ Kevin. This started 8-9 and today the 26th I finally got a refund for $150. But trust me I had to be tenacious! What I did learn though is being respectful to him went a long way. I had started out as a demon from beyond hell, calling him terrorist and filthy names coupled w/ chilling threats. I was exhausted and SOOO angry. I stopped and regrouped, decided to be HUMAN w/ him as my other self wassad and unhappy, and exhausted. I spoke to him respectfully and thanked him for his cooperation in advance, today my bank assured me it came in last night. Needless to say, lesson learned. Good luck everyone. Don't let the Hate eat you up!
What a major rip off! I signed up believing I was getting some free bids, next thing you know they charged my credit card (which they said they needed in case I won a bid) $150! After trying to contact a human being, I was also sent to web site, but could still not get any refund. Worst of all... all they stuff they have available for bidding is the same uselessjunk they have had for months. Don't even get caught in their crooked scam like I did!
Same complaint as the others. I rechecked the fine print and still not seeing where there is anything about being automatically charged the $150. Definitely beware of this site. Has anyone been able to recoup their loss?
An absolute rip off. I signed up on the evening of 7/30 after reading a news article online about the site. I read the privacy policy and there was no mention of the $150 fee for signing up. I have requested a refund several times and this was the reply "I am so sorry but all bid packs purchased are non refundable. That money is used to buy products and the amount of money spent on products is based on users. I hope this does not cause you too much heartache. Email me with any questions. I am here for you." I have entered a dispute w/ my credit card and I have called and left a message w/ the company. DO NOT SIGN UP!
This is definitely a scam and I fell pray to it as many others have. I called my credit card company and they were able to broker a compromise -$50 refund of the $150 total. However the customer service people at jumbo closeouts were defiant and bullying. Absolutely keep away from this deceptive website. I am taking it further like many others.
Dont even consider joining this site. They charge you $150 dollars to join this site, which is 50 cents for each 1 cent bid you make. If you are lucky enough to win a decent item you will have to call repeatedly to get your merchandise. I have been waiting since 9/18 to receive a $50.00 gift card and have contacted them three times about this but have gotten no response. They show nice items on their home page but the auction items are nothing but cheap crap that no one bids on. Examples are fish oil, vitamins, knockoff perfume, sunglasses, fake jewelry, some toys, there is nothing like the items shown on the home page. If this place is still in business in a month I'll be suprised. My advise is save your money and don't be conned into joining.
What a major rip off! I signed up believing I was getting some free bids, next thing you know they charged my credit card (which they said they needed in case I won a bid) $150! After trying to contact a human being, I was also sent to web site, but could still not get any refund. Worst of all... all they stuff they have available for bidding is the same uselessjunk they have had for months. Don't even get caught in their crooked scam like I did!
I too was suckered in, stay away, I'm at the beginning of the hassle with my bank and hopefully will get my money back. If not any one wanting to join forces to give these people a lessen let me know. I sick of this kind of BS.
Geo
Sure enough. I was considering checking it out, but this review thread got me checking things out and it's buried in the terms and conditions:
8. BIDS
Bidding rights or bids ("Bids") must be purchased and paid for by you prior to online bidding. When signing up you will be charged $150 for 300 bids.
Thanks for saving me $150!
I was on a Fox News page looking at articles. One of them was an article about this web site. I click on it and my computer closed out of explorer for some reason. When I went back in to try to find it I ran across this page instead. Thank you all for saving me $150. I am very dissappointed. Every link on that page was a Fox news story they were even in the address bar. What is Fox news thinking? I really thought they were investigative reporters. Must no apply if they are making money.
I have been ripped off for $150.00 and filed a complaint with the California Attorney General at the recommendation of my credit card company.
Here is the site to file a complaint:
http://www.ag.ca.gov/consumers/general.php
It's a ripoff. When you sign up, you are immediately charged $150 for 300 bids, even though you haven't bid on anything yet. Bidding involves clicking on a bid button that increases the bid price by a penny. If a $200 item sells for $60, that's 6000 bids. They make $3000 just on the bidding! I'm not waiting around to see if they actually ship the merchandise. I already cancelled my credit card.
Like the rest of you I have been taken for the $150 US. I have called VISA and they have been unhelpful in doing anything about this, I think they are just as bad as this site... I am going to cancel all my VISA cards!. I have sent the-email to request the money back, but have no hope of getting anything back. What a scam and nothing can be done about it. What a wonderful world we live in... buyer be ware.
I regret that so many have been scammed by this site but I do thank you for taking the time to post your experience. Thankfully, I googled these reviews prior to entering my credit card information. Thank you for saving me $150.00. I hope you all will be successful in getting your refunds.
It is all true what they say about them having a great business model. Wish I had thought of it first. But all of these people are idiots who don't read the fine print before agreeing to the "terms and conditions" They disclose all of what these people are complaining they had no idea about. It isn't their fault you agreed to what they advertised.
Absolute rip off. Should have heeded the "if it sounds too good to be true, it probably is". Signed up for the free 300 bids, only find out that it cost me $150. It is unrefundable, no matter how much you complain. The same items are for bid everytime you log in. Then when you start to feel desperate to atleast get something for your $150, everything has huge shipping cost. No use contacting them, they don't reply. This is such a scam being run by thieves.
It is a fraud. Found an article in The Memphis Gazette, www.memphisgazette.org, highly recommending the site. The gazette offered a free promo to its readers to join the Jumbo Closeouts with a giveaway of 300 bids.
Impressed by the article I joined. I tried to win a few bids - impossible to do!
Read, please, what others are saying about the biddings.
No point me here to repeat the same.
My visa was billed $150 - despite the fact, that I joined on the promo.
Will dispute tomorrow with the credit card company.
Too bad legitimate sites, like the Memphis Gazette, propagate scams like this one. The gazette must be getting a chunk in profits of the scam.
Shame!
This is a scam. Items are of poor quality. PLEASE DO NOT WASTE YOUR MONEY ON THIS. I was duped too. Prices are overstated as always. This site should be investigated by the FBI. You pay 3.00$ for something worth maybe 10.00$. So you think you got a bargain. Then you are charged 9.99 for shipping. Guess what. You paid for your bids. It is a win-win for them. For us, we are SOL. SCAM ALL THROUGH and THROUGH.
Beware of this site. I signed up and they debited my account for $150. I talked with customer service and found out I couldn't get out of it. I decided to try my hand at bidding and couldn't even find a place to sign on to my so-called membership. I've closed my bank account and I will be filing a dispute to recoup my money. Stay far away from this one.
I agree with all the previous postings. On one auction for an iPad, there was a bidder named "Brozsko76" who placed over 4500 bids. That computes to $2250! Who would spend that kind of money on a $499 item? I believe that I was bidding against the house. A total ripoff and poor selection. Try QuiBids instead. At least there is a bigger selection and you have a chance.
Thanks for the reviews. I saved my $150. I regirested on this webtoday, but as it's asked my credit card information, i got a doubt and checked for reviews. These guys are making lot's of money by fooling others. STAY AWAY from this.
I saw this link at the bottom of an espn.com page. I clicked on it knowing it probably was a scam. It brought me to a page with Memphis Gazette at the top of the page with a reporter or something laying over a LCD tv box that he "recently won." I clicked on the JumboCloseouts link and was taken to a page with a video that I didn't even care to listen to. I decided to google the Memphis Gazette and quickly found out that a Memphis Gazette doesn't even exist. Not to mention the fact that the page of the proposed Memphis Gazette looked like a real news website, but it had links everywhere on it that you couldn't even click. That's 2 red flags already. Then I searched for jumbocloseouts on google and found this site where all of you have told your stories. I can't believe that you would be so dumb with your information and credit card numbers, but whatever. You live and learn right?
I paid $150 to join took two months to receive first item I bid and won on. Second item 3 months never answered my emails, they stopped taking calls on there phoner. I had to have my credit card company get my money back am working on getting the money for joining back'
My elderly father signed up without knowing he would be charged $150. I emailed the company and demanded a refund. I also told them that I had disputed this with my credit card company, made a complaint to the Better Business Bureau and the office of Consumer Affairs in Los Angeles where they are located. I got an email response back saying that if I "quit all claims against them" they would refund my money. I agreed and after several more emails, I got a complete refund. Don't give up, keep pestering them!
JumboCloseouts address is 2658 Griffith Park Blvd Suite 381 Los Angles, CA *******. I think that it's actually a PO box at UPS store.
Here's info to lodge a complaint...
BBB - LA website http://www.la.bbb.org/Home.aspx -
Office of Consumer Affaires - LA http://dca.lacounty.gov/
Attorneys are investigating allegations of fraud and deceptive marketing practices by penny auction websites. If you believe that your consumer experience with a penny auction website might have violated state or federal law, please contact *******@gmail.com with a description of your experience.
The following websites are some penny auction sites that have been subject to online consumer complaints:
Swipe Bids / Swipebids / swipebids.com
Jumbo Closeouts / JumboCloseouts / jumbocloseouts.com
Bid Hustle / BidHustle / bidhustle.com
Designer Bidz / DesignerBidz / designerbidz.com
Travel Bidz / TravelBidz / travelbidz.com
Again, please contact *******@gmail.com if you are interested in learning more.
I want to warn everyone to stay away from this site. It hooks you by the pictures and a commercial that runs from a site that (Consumer Tips Digest) that shows ppl winning great things like computers, cameras and Apple products and it even had a special running until July 31st. Well it was July 30th and I just signed up to be added to the site for when I WOULD BE ABLE TO USE THE SITE.
Little did I know that I would be charged $150.00 just to be able to use the site when I could down the road. I had no funds to cover the charge and it put my acct. In Overdraft and charges for insufficient funds. I tried to call and got no answer, but did leave a msg. I emailed and still got no response.
My bank called them and show them where the info was about the charge and I felt so stupid. It was truly a misunderstanding on my part and my bank is working with me to handle the matter. Stay away, far, far away if you're not ready to be charged the fee to join this site.
I found sitejabber after I realized I had been charged the $150. THis was $150 that I did not have. I emailed the site and was given a refund. No hassle. No problem.
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