Jumbocloseouts.com has a rating of 1.1 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Jumbocloseouts.com most frequently mention credit card, and free bids problems. Jumbocloseouts.com ranks 150th among Penny Auction sites.
I too went through HELL! W/ Kevin and I was a ferocious nasty witch. Different though than most of you, I never entered the site. I got emails goading me to go in or lose my bid points- trust me i was tempted to get something. I was so f-ing mad though i refused and just kept fighting w/ Kevin. This started 8-9 and today the 26th I finally got a refund for $150. But trust me I had to be tenacious! What I did learn though is being respectful to him went a long way. I had started out as a demon from beyond hell, calling him terrorist and filthy names coupled w/ chilling threats. I was exhausted and SOOO angry. I stopped and regrouped, decided to be HUMAN w/ him as my other self wassad and unhappy, and exhausted. I spoke to him respectfully and thanked him for his cooperation in advance, today my bank assured me it came in last night. Needless to say, lesson learned. Good luck everyone. Don't let the Hate eat you up!
What a major rip off! I signed up believing I was getting some free bids, next thing you know they charged my credit card (which they said they needed in case I won a bid) $150! After trying to contact a human being, I was also sent to web site, but could still not get any refund. Worst of all... all they stuff they have available for bidding is the same uselessjunk they have had for months. Don't even get caught in their crooked scam like I did!
Rip off plain and simple. And you talk about bank execs come-on man these are people you need to look out for.
HEY ALL... THIS IS FROM THE SUPPORT E-MAIL, IF YOU HAVE NOT CONTACTED YOUR BANK YET READ BELOW...
If you are disputing it is my instruction from Visa and MasterCard to answer the dispute with any and
All available information we have regarding your purchase. This includes (but is not limited to) a screenshot
Of the initial purchase page, your username, password and mailing information as entered and any account activity.
If you have NOT yet disputed let me know and I will issue a refund.
Keep in mind we reserve the right to fight the dispute and We Win 96% of all disputes, since it is a legal binding
Contract when you order and agree to the terms. You may review the purchase page which we send to banks to
Verify that you did authorize the purchase upon entering your Credit Card information.
We are a very understanding company and WILL BE HAPPY TO WORK with you.
If you go to your bank/credit agency we cannot help you. I guarantee you will email in 30 days saying
"they took the money back out, can you issue a refund?" At that point we will not be able to assist you
And your account will be terminated.
Please let me know how you would like to pursue this issue.
In order to make this an even more enjoyable experience we are here to help you at any time.
Email - *******@jumbocloseouts.com
Phone - *******047 (M-F 7AM-4PM Pacific Time)
Live Chat - Live Chat link located at the bottom of the Jumbocloseouts.com homepage.
They suck. 150 out the window. And my bank wount even try to help. Besides dumping this piece of crap company, i am dumping my bank too.
To tell another story like the above. I am very cautious buying online, and this time got fool! I just wanted to register to see how the website works, after I read a review in the news...(looked like a serious one, and not an advertisement-although it should have been at the end) So I registered: they asked me for the information of the credit card, there was my first uncomfortable situation. But I gave the information. Based on the news review. And that many websites will have it but they will charged your credit card after you confirm about it. There was not any summary at the end to say that your total is: 150$ and confirm to proceed to check out. NOTHING! I had to realize that they charged me 150$ afterwards, when I betted a couple of times, and wanted to see whether they charged the credit card, one by one the bits.! Even it has the fine prints to tell you afterwards that you need to buy online the bits before you bet, that is not written anywhere the time you register neither asks your aggrement to do so. Another sign that the website is not good, was the fact I wanted to change the username and I could not! My information was locked there and I cannot change it for their own reasons! I got upset with the fact! While registering I skipped or even did not had the chance to put a username and they assigned me my full name by the end, which I did not want to disclose!
The website deliberately misleads its users. It has all the characteristics of a spam and as I read around here. That people bit way more money that the actual price. I have left some bids. Never used them to observe how things work first and now I feel like not even using them. I lost 150$ and as I see here am not going to be able to claim them back. Thus the only way I can go form now on, is to give such bad reviews and report the website... PLEASE if you have the same experience do the same!
I am a 64 year old female I worked for a bank for 21 years, starting from the bottom up to a site manager, then went on as a site manager for Pitney Bowes for 10 more years before retiring. I thought I was fairly smart. A couple of weeks ago I was on line and this advertisement for Jumbocloseouts.com was on the computer this is one of those penny auction bidding sites., after reading it I thought I would try it out the site said you get 100 bonus bids just for signing up. I proceeded to see if I could bet and win I won a perfume that was in a bottle like Calvin Klein's Euphoria, and a pair of cubic zircon earrings. I sent the web address to both my daughters and my son. When my daughter came over a few days later after receiving the perfume she smelled and we both liked it so I proceeded to win two more bottles. I thought I would put them up for presents later. When my social security check came I went on line to pay for what I had bid on and found out that my credit card had been charged $150.00 for bids along with the charges for the perfume and the earrings. I was shocked I had no idea that I would be charged for bids after all I signed up by a certain date to get 100 bonus bids. I called and talked to a gentleman at Jumbobids.com and he told me that you were always charged for bids and it was on the screen when I signed up, I told him I did not see that and I did not want them and he told me they were nonrefundable all he could do was offer to give me $50.00 back and that was if I didn't call my credit card company and dispute the charges. I told him I needed to talk to someone who could get my money back. He told me to email the support group and I told them I had but they hadn't answered me yet. He told me to give them a couple of days. I emailed the page that I had used to sign up
Along with the terms and agreements. There was no mention of $150.00 on this page. I have sent a total of 4 emails which they have answered but all of them say in short they win 99% of their disputes if there is activity. There was activity until I learned of the $150.00 charge. I have told them I can return everything to them, but nothing seems to help. Happy bidding is what they tell me.
Janet
Same as everyone else i gave them my $150 and now can t even find the site. Will dispute the charge
If you get duped like the rest of us, just call your credit card company and dispute the charge.
This is the worst $150.00 ive ever waisted, or the most expensive lesson ive come accrost, on my computer sofare!
This is rip off. I new it was a rip off, but when the fricking news channel (forgot what channel was) made a positive report about this site, I gave a try. Well, unlike the other members, I new that they will charge you $150 dollars upon the sign up. The issue i noticed is that, some members bid from the beginning to the end of the auction, and they win. I calculated the bid amount this member placed, does not make any sense. Any rational person would not waist $2,500 for a $1,200 macbook. I think the website is specially programed such that there is no macbook at all, or may be some. It is set up such that rips people off by selling them bids at 50 cent each. Just within two hour I waisted $300 dollars and could not even win the bidding cards like they said that it was easy to win. I placed bids, but it would not except it on time or just would ignore it. Sometimes when time runs out, my placed bid will show up on next new auction (same item). The only thing I won is jewelry that still I had to pay the winning price. Oh yes, I spent another $150 on winning the $120 dollar item, that I won for around $5 plus $9.99 shipping and handling. On the auction it said that it is $4.95 for the shipping, so where the hell the additional $5 came from. Tried to get hold of somebody, no success. Right now I am watching Macbook that is over $110 now, and every other bid was made by member under the name MrHurrel. I ran out of bids to keep up with this guy, and many other members jumped in and they probably ran out from the bids too. But this MrHurrel probably put $2,500 so far for this macbook. This is obviously a scam. There is no way that someone actually would do that. This person probably not even a person but a program. Do the math: this member is responsible for more than $50 dollar increase. Each bid is 50 cent that adds only one cent. So, this member made 5,000 bids that cost him/her/it 50 cent each or $2,500 in total. I learned my lesson. Expensive one. I hope this website and its creators get sued and molested in prison.
I signed up for jumbocloseout without reading all of the terms, then saw that i was charged 150.00. This happened on july 28th. I have watched this auction very closely, I mean hour after hour, day after day. Just yestherday I saw two Apple Macbook Computers, both were down to 2 mins. On the timer and all of sudden they jumped to 2 hours. I also noticed names that would pop up on autobibber everyday and just run the price up. I mean it would cost them hundreds of dollars for the amount of time they would spend on autobibber. I did autobibber last night in the amount of 50.00, it ran out in less then 2mins. These other names would go for 3 and 4 hours at a time. So I made a complaint last night. I never got a reply back, but this morning I had all my bids back that I used on autobibber. I did win an auction on my frist day, it was a bidpack and I had to pay for that. I have alot of bids left, but I can't stand the thought of setting through another auction. I don't mind taking a chance with my money, but I do mind being riped off. I would say stay away from this site
Quite simply, a scam. Hopefully a state attorney's general will be shutting it down soon.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.