June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
Purchased a dress on Monday and canceled on Thursday. This was not a custom order, however they advised I would receive a 50% refund.
The problem this was not written anywhere in their policy, nor was this clearly identified anywhere and related to a standard off the shelf order. I am yet to receive the refund.
The wedding dress that I bought looked nothing like the photo that June Bridals published. The photo was photoshopped to deceive the consumer into believing that there was no sheer fabric on the back of the dress or on the chest of the dress. In reality, there is sheer fabric up and down the backside of the dress and the entire chest of the dress. The return policy is horrible. I had the dress custom-fit, and because of that, June Bridals refused to refund me. Even though they misrepresented what the dress would look like. When I brought this to their attention, they told me that it was my fault for not seeing the photoshopped faint lines that existed to represent that sheer fabric existed. Be wary of buying from this seller. If they were proud of their dresses, they would not photoshop them to such an extent that it no longer represents the finished product. To illustrate the deceptiveness, I've attached a photo of June Bridals' published dress and the dress that I actually received.
Absolutely Love this dress and I would 100% recommend this seller. Right from the beginning responses were prompt and ALL my questions answered :) I live in British Columbia, Canada and allowed a lot of time for arrival but was very impressed when the dress was custom made for 4 of my bridesmaids, shipped and delivered in 3 weeks! I have 4 very differently shaped bridesmaids and I feel it looks BEAUTIFUL on all of them.
I can not express enough how happy I am! Thank you!
Hi marina! Words can't express how I'm satisfied with the dress! It fits like a glove. I don't know how you mannage to do that! It's on the millimeter! After that. The tailoring is at the best quality if seen. I would never thought it will be more beautiful than the photo! I can't express how happy I am! Never imagine that I could have a dress like that. It was a dream. You made it come true.
The wedding is in April and I would like high quality photos of me and the dress when I'll right the most positive feedback that you are so deserve. Meanwhile I want to thank you from the bottom of my heart for all the nice and warm process. I have nothing but good things to say about you. I wish I could hug you. Sending big hug and a kiss and big big thank you!
Came quick and is absolutely beautiful! It is elegant and even in a dark color, the fabric is cool and perfect for my Labor Day weekend wedding!
I ordered this as a sample for my bridesmaids to try on before we order them for the wedding! I will be ordering 11 by the end of this month! From my biggest bridesmaid (35inches waist), to me, who is the smallest (24inches), the one size dress fit great. Even for the big AND small busted this dress works. The only thing I am doing different next time is making my bridesmaids purchase the bandeau, just in case they can not find backless or low back bras to work, or can not find a way to cover the back well with the straps!
LOVE IT!
The dress was poorly made. Does not fit a normal body.
When trying to return after multiple emails, they suggested I donate it to Good Will where I can possible save the $70 cost of returning:
Products used:
Dress
I recommend this site. Dress is beautiful, quick delivery, price is cheaper than in a boutique locally.
Only one thing I'd say that the zipper does not work well. But I can handle it myself...
I'd give this a zero review if I could. The dress is beautiful HOWEVER, the measurements are NOT accurate! I initially ordered a 12 as the bust at 38in. Should have fit, but it didn't. Giving them another shot, I ordered a 16 (41in bust) thinking I'd just have it taken in if needed. Nope! The new dress was only ONE inch bigger in the bust and when measured only measured 38inches (suppose to be 41 inches). You can only get a portion of the dress refunded and that will just go towards shipping. I'm out almost $300 on what is supposed to be the happiest day of my life... I was really hoping I could trust the good reviews buts it's clear they aren't real people but people boosting this businesses rating. DO NOT waste your money!
Tip for consumers:
Just DONT
Products used:
Wedding dress
I cannot tell you the quality of the dresses that come from here because after I ordered my dress I read the reviews and panicked and cancelled my order the next day.
However, I can tell you that I had no problem with them fully refunding my money a few days later, which was a huge relief because I expected much more of a headache and disappointment. So on that note my experience with customer service wasn't bad, I do however wish I could have seen the dress but my budget is so small I couldn't afford the risk..
I ordered two dresses on February 24th totaling almost $400 and I just received them today. Neither of these dresses look like the ones that I thought I was ordering. I ordered the light blue in the light blue and it came in a periwinkle blue. The darker blue lace dress I ordered in black. The sleeves are long in their photo, but mine are 3/4 length. I DID NOT order a custom designed or tailored dress, but shortly after ordering, I received an email that said "Your order will take about 15-25 days to customize." And according to their return policy, custom orders are non-refundable. So basically, I am out $400. I will NEVER order from this company again and I would advise you not to either. With the way their website looks, they lead you to believe they are a company operating in the United States, but they are overseas. I wouldn't give them ANY stars, but that isn't an option.
Tip for consumers:
DO NOT order from this company unless you want to get ripped off. If you read thru all the reviews on this company, you will find that there are more negative than positive. The positive reviews are listed at the top...of course.
I love this dress. It was exactly the color length and everything! Did have trouble with shipping but that was on me because I did for get to put my number down. Also if yall are ordering the peice to cover your chest, if your busty tell them. I am and i didnt know that it would be to small. But it works great without it.
Just as anyone would be, I was nervous to order my wedding dress site unseen and never having tried it on but something told me to take a chance on this one. I AM SO HAPPY THAT I DID! The dress fits beautifully (even a little big to be honest) and it is everything I wanted and more! Take the chance! It's totally worth it!
Products used:
Wedding dress
Could not be happier! I couldn't bring myself to pay $500+ for a dress, took a risk and ordered from this shop and it's the BEST THING I EVER DID! Super soft tule, not stiff like other lower priced dresss I saw. Exactly as described and matched my ivory/champagne dress perfectly! Cannot wait to wear it! Seller responded extremely quickly to any and all questions and was extremely attentive. Thank you! Thank you! Thank you!
I ordered my dress being totally skeptical from an online site that I could actually afford. I was so nervous because it was my dream wedding dress! That being said after I placed my order I was told it would arrive end of the month and I had messaged the company seeing if I could pay more to have it shipped sooner in case I needed alterations. They kept in touch with me reassuring everything would be okay and not to worry. I wasn't supposed to receive the dress til March 31st and received it March 24th! Tried the dress on and looked at the quality of it, it fit PERFECTLY! And it wasn't cheaply made, no tears or anything! I have recommended the site to several friends with upcoming weddings, prom, and much more! It was very helpful that the staff was reassuring and they had a size chart so I knew what size to order or even could have had one made to my size!
They are the BEST you won't regret it. They are awesome when it to communication and getting your items on time. The dresses are BEAUTIFUL and STUNNING... Love it! It's perfect for my bridesmaids! Fit perfectly as well!
It's exactly what I envisioned! When I contacted shop I had something specific in mind and she created exactly what I wanted! Can't wait to use it :) It shipped on time and got here REALLY FAST! I am very satisfied with this product.
Horrible customer service. I ordered a bridesmaid dress for a friends wedding. Then the COVID-19 situation happened and my friend canceled her big wedding. I contacted customer support and explain the situation saying that I had not even worn the dress, and still have it in the original packaging. I mentioned that I know their return policy is only 14 days, but the dress took a long time to be shipped to me to begin with and it's still in perfect condition. I explained that these are unusual circumstances due to the pandemic with shipping and uncertainty with weddings, so I hoped they would consider my return. They said that their 14 day return policy is firm regardless of the coronavirus pandemic and that they would not help me at all. Really disappointed and would not recommend them for anything. Shop elsewhere for your dresses!
Hi Ashlee,
Good day.
Sorry for all the inconvenience. Please kindly note
The 14-day time frame starts from the day the package
Is delivered, not the day of shipment.
If you are fully aware of the 14-day return policy you shall
Respect our policy. We did nothing wrong.
We tried all means to find ways to ship out our dresses.
There are fewer flights to USA nowadays and shipment cost
Tripled and is still rising. We never make any complains and
We hold the list prices of our products still.
We thank you for your kindness and understandings.
Customer Support
Alex
Thank you soo much! Perfect fit! I was a little apprehensive about ordering off of June Bridals but I will definitely order again in the future for my next party.
Cindy is so helpful with sending samples and I have found the colors for my mix match bridesmaids! Can't wait to get the girls measured up to order with this amazing lady! We will be in touch :)
WARNING! DO NOT ORDER FROM THIS COMPANY! I ordered and paid for my wedding dress in October. I have the confirmation emails for order and payment. I have also received a "tracking" number. When I track the order it say's the order is pending and delivery date will be updated once Fedex receives the package, this is the situation since November 2nd. I have emailed (June Bridals) and received response that it is Fedex delaying the shipment. Fedex says they haven't received the shipment. Needless to say, I am getting the run around and still have no idea if I am getting my wedding dress or not. I am only sharing this, so no one else goes through this.
Beautiful gown! Lots of compliments! Dress was exactly as described and pictured. Shipped fast and it was a perfect fit! Will be ordering more for future clients. Thank you!
Love it! Nice materials, good quality and lovely style. It's so easy and comfortable to wear yet casually sexy. A highly recommend piece for your closet for all season.
Awesome material! My bridesmaids are in love with this dress!
As soon as I got the package, I opened and tried on! Looks beautiful, it's comfortable and ease to wear. Thank you Mr. Alex!
Received my dress for my wedding, Absolute piece of trash! The lace was all shredded, the seams did not match. The measurements are wrong. DO NOT BUY FROM THIS COMPANY! American Site- MADE IN CHINA!
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Thanks for liking our dress. We are sorry the dress does not fit you well. We are able to provide pictures of the dress being measured at our QC department.
Please kindly note all dresses are checked twice before shipment. Your understanding is appreciated.