June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
Love the dress, but the bust doesn't provide enough support for me. However, I was prepared to get some alterations done so the dress can fit my body specifically.
Thank you June Bridals!
First time purchaser from this store, gown shipped fast, no wrinkles, client loved it and so did I. Looking forward to doing business with this store again.
I ordered my dress at the end of June for my July 23rd wedding. I needed adjustments made and didn't communicate that to them until approximately July 2nd. I was guaranteed my dress would arrive by July 19th but it arrived on the 10th in perfect condition looking just like the picture. I looked beautiful for my wedding and was over the moon. Thank you again June Bride, you made my wedding dream a reality.
Products used:
Wedding dress
I bought myself a prom dress from here and received it a couple of days ago. I was extremely disappointed. I read the reviews on here and was thinking it must be pretty legit, but I was wrong the fit was off and I checked the measurements before I purchased. I wanted burgandy and instead got red. I spent close to $160.00 on it. I've sent two emails and the LIVE CHAT?! Well guess what isn't LIVE. It says the support team will reach out to you by email but they don't and haven't. THEY ARE A SCAM DO NOT BUY FROM THEM
I was so disappointed in this experience. We ordered this dress at the end of February for an April 29 event date. The dress was supposed to arrive on Mar 24. When I inquired about this, they asked me about the color for the lining. I went through the order process again at least 2 times, and there is no place to select this option. So I knew we were delayed then. I emailed back and forth with their team nearly every day trying to find out when this would ship. This could have all been resolved if they had just reached out when the order was placed.
What was irritating is they asked the same question - over and over. When is your event? I told them no less than 4 times the date. They kept saying it would ship in a few days - finally they said - they wouldn't be able to meet the date and would have to cancel the order. BUT they only refunded half of the order.
I get that this is the stated policy, but June Bridals is at fault for a horrible ordering process, lack of communicating they had missing information, inability to fulfill the order in time, and just overall poor communication.
I highly recommend you DO NOT order anything through this company. You will regret it.
Products used:
I had to race around and find another dress.
The pink maternity gown arrived in a timely manner. It was true to color and size as described. The gown makes a beautiful photo prop for an expecting mommy! I highly recommend!
I purchased a dress as a wedding option that's turned into a nightmare of run around for months. The following is a response to an email that doesn't accept replies. Their merchandise is thin. There is ZERO customer service. Don't waste your money.
Hello David.
When this began I understood if I sent it back to you there would be a full refund however it would take a few months. A full refund is desired rather than donating the dress and receiving a partial refund. I also understood that there would be a deduction due to it being picked up from customs.
I spoke to the United States Postal Service this morning. I had all of the following information except for the data from September 14.
May 15,2023 - the package was mailed out
June 2,2023 - the package was in customs
August 1,2023 - the package was on hold
September 14,2023 - origin post is preparing shipment
It seems the dress was not picked up from customs. I in no way want the item returned to me. If it worked we wouldn't be communicating. How do I receive a refund for this dress?
Tip for consumers:
I don't want others to fall victim to this company using less than ethical practice.
Products used:
I wasn't able to use the dress.
I just received my dress today. It ONLY took 2 to 3 weeks. It was perfect and measurements perfect! Quality and materials were of the BEST. I got scared after I purchased and read reviews BUT I am so pleased and happy with this dress. I love it. THANK YOU JUNES BRIDAL for making my day perfect
Products used:
Dress
Thanks for liking our product and sharing your shopping experience online!
It means a lot to our team. Have a nice day!
Got my dress in a reasonable amount of time. Had to get the beautiful thing altered a bit but didn't cost much since I customer the dress when I ordered it. Price was very affordable.
I ordered a wedding dress from this site, the shipping took a few weeks, which is expected. When I did receive the dress was not as described...
I had ordered this dress: "Boho Chiffon Spaghetti Strap Wedding Dress With Cut Out Waistband" The waist was NOT "cut out" it was beaded... gross... and VERY cheap looking, I mean, I should have expected that for what I paid
Also Does run VERY small, I ordered a size 6, it was more of a size 2
Tip for consumers:
Expect a cheap dress.... disappointing I know.... If you buy from here buy something VERY simple that you know you will most likely have to tailor. Order larger than you would expect
Purchased a wedding dress for my daughter, arrived in about 5 weeks from date of purchase. Dress had a dark streak on sleeve, breast area (cups) uneven from side to side. One was higher and one was lower. Also different is size and shape one smaller and one larger. One was round and nicely shaped and one was pointed like a cone. The decorative overlay was uneven in back and not attached to some areas. Material on upper portion was very stiff and itchy. Decorative layer had sloppy jagged edges. On the V-neck area one side had seem edge showing with decorative below seem while on the other side the decorative portion was over the seem creating a decorative edge. Lower portion of dress visually appears to be made of acceptable workmanship and quality. I emailed company two days after dress arrived, the response was a bit condescending and rude requesting pictures. After complying and sending pictures we were asked to donate dress to Goodwill and they would refund 70% of what I paid after I provide receipt of donation. I chose not to donate dress as it is not fit for any Bride. I will try to have the dress fixed by a professional or use the lower portion to create a different dress or outfit. Buyer beware when purchasing from this company.
Tip for consumers:
do not purchase from June Bridal
Products used:
none
It has been 19 days since receiving this disaster of a so called wedding dress and still no reply from this company to help me in any way. What kind of company is this.
Hi there,
Good day.
There is no possibility that we do not reply to our customer for over 2 weeks. Would you please check if you received our emails? If you are using Yahoo email address, you may have trouble receiving our emails. Please contact our customer support department.
Any questions, please don't hesitate to let us know.
Best Regards,
Customer Support
As far as I'm concerned, Junebridals is fraudulent.
I ordered a wedding dress from here, finally received it from China- it was cheaply made and looked nothing like the picture.
I emailed their customer service to start the return process (they have no phone number), and got the following response:
" Based on a large number of previous user feedback, it might cost you $40-$70 to send it back. You might consult with the local USPS office about the shipping fee for sending the package to Suzhou, Jiang Su, China, besides, it may take 20-30 days for us to receive the return package and another 2 weeks for banks to process the refund, here is an alternative plan to help you get the refund sooner and to put the dress to good use.
So please donate your dress within 14 days to GoodWill and you will get an (after deducting the shipping fee we paid for the package) 70% refund with the receipt or this case will be closed, we will refund you as soon as we get the receipt.
We will be waiting for your kindly feedback.
Best regards,
Customer Support"
After replying back and confirming that all they need for the 70% refund is a receipt, I donated the dress and sent the image back to them. I have not received a response or refund back, and it's been weeks.
Do not order from this company, the whole process has been awful, dress is nothing like what I wanted; its hideous; I got some bs email about because the dress is a standard size they can only refund me 80% and that I am responsible for shipping it back to lord knows where in China; save yourself DO NOT ORDER FROM THIS COMPANY! Youll end up throwing away your money :/
I absolutely loved my dress! It fitted perfectly and came exactly how I pictured it! Highly recommend for custom dresses for special occasions, definitely will be ordering again soon!
I am so happy with my dress! It is even more beautiful than I imagined. The team at June Bridals was amazing to communicate with throughout the entire process!
I am giving junebridals as 5 stars very good customers service. I ordered my dress from them they given me an update every day until my dress arrives and really good prices,
I love the dress
Products used:
Wedding dress
June Bridals is a wonderful shop and you can absolutely see the quality workmanship, attention to details, and the love the shop owner puts into every garment. Highly recommended.
My beach wedding dress was simply stunning and fit me perfectly- even though I'm a tall plus size goddess with a pear shape. I will cherrish my beach gown forever, thank you again!
The dress is fantastic and fits me exactly. June was so nice and helpful during the order process. Shipment was very quick too. Thanks a lot for everything!
I am now on my third purchased dress from June bridal that are basically non-returnable this one fits and I'm so excited. The problem with this dress is there is pink on the buttons what looks like lipstick, snags throughout the lace on the dress and ripples in the waist area that are unable to be hidden. It is a beautiful dress but the lace is stretched out and I look pregnant. I have contacted them about this with three emails still no response! I am now in three dresses from JUNE BRIDAL that are unreturnable with NO RESPONSE and still no wedding dress.
We remade dresses twice for free. Therefore the customer had 3 dresses at hand. But the customer is still unsatisfied with the dress and wishes to refund all dresses for a refund.
We responded to all the messages but it seems we were unable to reach an agreement.
Thank you - quick shipping. I think this item is necessary if you get the dress, since it can be worn so many different ways you never know if you need additional coverage!
This is the worst company to ever do business with they will not take returns and they steal your money. They are a piece of $#*! and they should stay in China.
Tip for consumers:
Don’t use them.
Products used:
N/A
Absolutely beautiful dress, and the customer service is excellent. They responded quickly and helped us out. The dress arrived in time and looked amazing. Very happy.
Great service and fantastic response time to any queries. Had trouble with delivery but only due to a hold up at the post office, but still managed to arrive in Australia in a few weeks.
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Hi Cameryn,
Good day.
Sorry to learn that the dress does not meet your expectation.
We checked quality control pictures of your order jbd20170502-35629 and
The color is indeed burgundy and you can match it with the sample color shown
On our color chart. And for dresses with standard sizes we will allow your return
Within 14 days upon receipt of the package.
Sorry we do not have weekend shift currently and that caused late responding to
Your messages. Resolution has been sent to peytondenim@gmail.com.
Again we apologize for all the troubles.
Best Regards,
Customer Support