June Bridals has a rating of 2.8 stars from 494 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about June Bridals most frequently mention customer service, return policy, and full refund problems. June Bridals ranks 61st among Wedding Dresses sites.
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My dress arrived 3 weeks after I submitted my order! Which is amazing! Not only did Junebridals make my dream wedding dress in a timely manner, but I received my dress 2 days after receiving the email telling me it had shipped! Amazing! This dress was absolutely made to fit me! The quality of the this dress is even better than I imagined. I did order it months before my actual wedding, so It may need taken in on top, but that's an easy fix and expected. I can't recommend this company enough! Trust me, I may be a laid back bride, but if you see something you like, PLEASE don't hesitate getting in touch with June, so she can make your dream dress a reality too!
Dress did not look like picture. Horrible quality. "Easy returns" is a joke. They ended up trying to charge me for shipping even if I shipped it at my own expense, and only gave me a partial refund to keep this piece of junk. Do not order from this business!
Very pleased. Beautiful dress, drapes nicely. Excellent quality and attention to detail. I love this skirt! I got the black and am planning to order another one.
I orders two dresses, both of very low quality, basically plastic. They arrived packed in a plastic bag-parcel which was ripped open already. I will return both
The shipping of the dress was fast, quality was okay BUT the customer service is HORRIBLE. I have emailed them every day trying to return my dress since we only have a 14 day window and NOBODY responds.
Products used:
wedding dress
Gorgeous! I am absolutely in love with this dress. It matches perfectly and has just the right amount of sparkle. Received quickly and love the built in bra. Thanks so much!
Love my Bridesmaid dresses, amazing quality and very fast shipping. All lined properly and beautiful color. Very happy and will be looking at buying my own bridal dress from This seller!
I love it! Thanks so much. I love the shop dresses and have other items as well, and they have really longer version for tall girls. Absolutely beautiful and super fast shipping! Thank you.
DO NOT DO JUNE BRIDALS!
THIS IS A SCAM!
Please note they write their own Good reviews! They get their own workers to do this for them! The positive reviews are NOT REAL!
I have never felt so ripped off in my life...
My dress arrived looking NOTHING like the photo, over AND undersized, (despite being measured by a professional seamstress), plus with a STAIN ON THE FRONT!
I was disappointed but I ordered my dress months in advance in case something like this were to happen. I knew any honourable company would rectify the issue.
I emailed them to let them know that there had clearly been a mistake. No Response.
I emailed them again. I got an automated reply saying they could not return the dress.
I wrote again thinking they must have misunderstood. There is a STAIN on it! It says in their guarantee that it will be returned if not arriving in perfect shape.
They sent me an automated reply saying they could not return the dress.
I emailed them 5 times with only receiving the same automated reply.
Finally, I got an answer they want photos for proof of the stain.
I sent the photos.
They replied that they would reimburse me 15 dollars to pay to get it cleaned.
ARE YOU KIDDING ME?!?
Do not trust them. This is a complete rip-off. You have a 50/50 chance of getting a dress you like. But if you do not like it. If it's not made to fit. If it arrives with a stain. Then it's your problem. They will not rectify their mistakes.
Don't do it, it's not worth it! I'm out $300 bucks and I've got my grandmas' curtains for a wedding dress and big brown mark right over the nipple.
Very nice... I LOVE wearing it as a halter! It is SEXY and fun. I taught my dance class in it today and everyone complimented me on this beautiful piece!
If their barely functional site was a red flag, I blew right through it. It barely loads, all of the pictures use a filter you'd find on Instagram that obscures the dress, and the angles of the model never show you the whole product. I work in ecomm so maybe I'm a harsh critic. Having duplicate photos happen! But not being able to count a "61%" discount (they literally just subtracted $2 from the listing price). Even an elementary school kid could do better math. I persisted because my family and friends voted throw dress at the top of my list of options. It arrives… turned inside out… I get it on, looks nothing like the picture. I reach out about issuing a return. The site says you have 14 days from when the product arrives. No one answers me for almost a week, I even follow up because I'm worried about meeting their time window. Even then they don't send me the return form and return address as their policy states they will. Instead they send me a multi paragraph email about how it's going to cost me about half the dress to ship it back to China or if I don't want to do that I can donate it to Godwill and they'll give me 70% back. Wtf? I have to ship to a foreign country at my own cost and they don't receive typical shipping vendors? Take it to Goodwill for some of my money back? Where was this in the return policy lol? Don't get your hopes up and keep looking for your special day dress with a company that makes you feel valued.
Products used:
None. I purchased a dress that I will not wear
A bit of an issue with the shipping the first time around, but the seller was really helpful and quick to get that fixed for us. Overall a good product and good experience.
This dress was exactly what I expected. It is beautiful, well made and helped make my vision come true. The seller was easy to communicate with and was able to get me the dress in time.
Absolutely the most stunning dress ever! So comfy and material is amazing! I would definetly use this company again and refer them! I can't wait to wear my dress! Thank you so much.
I am very impressed with the quality of the dress I ordered from junebridals.com! I was unsure after reading mixed reviews off of sitejabber.com. I asked a sweep train be added to the dress after placing the order. This request was sent to the dressmaker right away. I received the dress less than a month after placing the order. I sent in personal measurements and the bodice was made to fit exactly. I have a longer torso so the waist line is above my natural waistline. There is a bit of extra fabric that bulges at the thigh but it is easy to remove material. I will bring it in to be slimmed in the sides to accentuate my natural waist and hemmed at the bottom. I believe these are minor alterations and worth the cost. After paying $220 Canadian and alterations, the dress will be worth every penny. I am so glad I ordered through junebridals.com. The dress is just as nice quality wise as a used dress for $1000. I think it is even better quality than a new dress for $1000. I recommend ordering your dress through them.
Came faster than expected! Ordered the dress on June and just received the dress about 3 weeks. I will write a review about the dress after my prom. Thanks so much Cindy!
I feel completely scammed. Do not order from this site. I bought 3 different styles of bridesmaid dresses, all of which look nothing like the pictured items. They were completely missized- way too large, they smelled heavily of dye, and had very cheap material.
I was under the impression that it would take a month or longer to receive the items, as they were coming from out of the country. Fine. Luckily, I had the time to wait. Once they arrived, I was extremely disappointed.
I tried to go though the return policy, however, returning the dresses would cost nearly as much as they did to buy them.
Now, I am stuck with dresses that NO ONE can/will want to wear. The only hope is to somehow re-purpose the material.
I feel scanned. Like, they send you a low quality product- knowing that they received the payment, and knowing that sending it back is not an option because it costs too much. Easy money for them.
I am not typically a person who leaves reviews, but I am hoping that this saves someone else from wasting their money. Buy somewhere else!
The customer service is horrible. I've tried to contact them three days in a row and you can only talk to a bot which tells you they will contact you within 24 hours and they never do.
Tip for consumers:
Chose wisely because you won’t be able to get a refund
Products used:
Dress
Ordered a custom size dress recieved it within 2 weeks from ordering! Dress is exactly as shown on the web site only issue was dress was a little big! Still have time to tailor! Thankyou junes bridal
I purchased three bridesmaid dresses and one was the wrong size and none of them fit. They never responded to my requests to send the correct size and they have no contact phone number.
Great dress! I had mine customized and only a little bit of alterations is needed! Also I had them do a different color! They shipped way ahead of schedule! Great experience!
I received my order yesterday and upon opening the package I found that the dress that was sent to me does not come close to matching the dress that I ordered! The style that was sent to me does not match the dress that I ordered. There are extra flaps of material that are sown into layers and not a solid piece of fabric with pleats that is shown in the picture. Not only that, but the dress that I ordered was supposed to be the "ruby"color but the dress that I received is a color that more closely resembles orange. The material that was used to make the dress is also extremely cheap and the dress itself smells like formaldehyde or some other strong toxic chemical. To be honest, the dress looks like a child with no prior sewing experience and guidance was given a picture of a dress and told to make it. I am requesting a full refund for this dress. Because of the poor quality of the dress, wrong style, wrong color, and disgusting smell, I was forced to buy another dress from somewhere else. It was a total waste of time and money. PLEASE don't make the same mistake that I made. If I had the option to give 0 stars I would. This company isn't even worth the 1 star that I was forced to give to leave this review. I emailed the customer service email requesting a full refund. I will be surprised if I receive any kind of response from them.
The dress is exactly what I wanted! Very helpful to be able to see all the color swatches in order to choose the perfect one! Very fast shipping as well.
Great service and communication. Dresses are beautifully made and good quality. Perfect! Made well and shipping was quick, exactly what I wanted! Thanks.
Beautiful dress which I bought with the pictured. Will make a fantastic evening outfit for a warm summer evening. This dress is so beautiful, thank you:-)
The seller is amazing and her gowns are beautiful. Lightweight, stunning material and the shape easily fits many body types. She is helpful and truly cares about the customer!
I received an email that my shipping address was changed (I did not change my shipping address) I asked customer service to fix the issue and I still have not received any email in return. DO NOT ORDER FROM THIS SITE.
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Hi John,
Good day!
Would you please offer your order number?
Junebridals Customer Support